1. 处理日常的入住，退房，预定及接待工作。2. 妥善和及时处理客户的要求、询问和投诉。如有需要，及时向上级汇报。
上海静安万枫酒店 Fairfield by Marriott Shanghai Jing’an2016年5月19日，新发展集团与万豪集团签约成立中国地区首家“万枫”品牌酒店--上海静安万枫酒店。酒店位于上海市共和新路1500号，坐落于静安区，该区文化历史悠久、城市环境优美、商业商务发达、创新活力迸发、信息交通便捷。酒店毗邻闸北公园及上海大学；步行5分钟即抵达地铁1号线；距离上海火车站3.3公里，驱车虹桥机场30分钟、浦东机场50分钟；与上海迪斯尼乐园相距40分钟车程。On May 19, 2016, New Development Group signed a contract with Marriott Group to establish the first Hotel with the brand of Fairfield By Marriott in China named Fairfield by Marriott Shanghai Jing’an. The hotel is located in No.1500, Gong He Xin Road ,Shanghai .This area belong to Jing’an District which is such an important windows of Shanghai’s international communication with the cultural history, beautiful urban environment, well-developed commercial and business facilities, vigorous innovative vitality and convenient traffic and information exchange. The hotel is adjacent to Zhabei Park and Shanghai University. It takes 5 minutes on foot to get to Metro Line 1, 3.3 km from Shanghai Railway Station, 30 minutes drive from Hongqiao Airport, 50 minutes drive from Pudong Airport and 40 minutes drive from Shanghai Disney Resort. 上海静安万枫酒店共有195间精心打造的客房，采用简约、时尚、怡人的设计风格。设有现代时尚餐厅精心烹制丰盛早餐，中午、晚间另外提供各种味蕾佳肴，我们的目标是让每天忙碌的宾客到餐厅细细品味后，露出舒服又满意的笑容。酒店另设30-70人的会议室。闲暇之余，宾客还可前往健身中心放松身心、换发活力。The hotel has a total of nearly 200 well-built guest rooms with the simple, fashionable and lovely design style based on the essence of design by Marriott elite team. The hotel also has the modern and fashion restaurant offering a variety of well-cooked and delicious food in sufficient amount. Our guests can relax their body and mind, refreshing their vitality in the gym during their spare time. 作为中国地区首家签约“万枫”品牌酒店，我们秉承万豪集团一贯的服务品质，为商旅客人提供高品质的、超值的入住体验。As the first Hotel with the brand of Fairfield By Marriott in China, the hotel not only inherit the consistent service quality of Marriott Group, but also can provide the business travelers with accommodation experience of superior quality and extra value.