招聘Bell Attendant行李员_厦门佳逸酒店，希尔顿格芮精选酒店招聘信息-最佳东方

·Ensure a clear accurate shift handover communication on a daily basis.
确保每天交接班沟通的清晰与准确。

·Ensure all guest baggage are delivered promptly to their rooms after registration
确保客人登记完毕后，行李被迅速地送到客人房间

·Coordinate the delivery and collection of tour/ group baggage upon arrival and departure Ensure that at all times the loading/ unloading of tour bags to be done at the appointed area outside the main entrance with no obstruction by the baggage van at the entrance
当团队行李抵/离店时，确保在门口指定的地方装/卸行李；行李车按指示停在门口，防止正门交通阻塞

·Ensure all baggage held for long term storage are recorded and claim tickets issued to guests
确保所有长期寄存的行李都被登记并将行李寄存牌交给客人

·Ensure stored luggage is kept safe and secure
确保寄存行李的安全

·Ensure that trolleys are accounted for on every shift and are stacked in a neat and orderly manner
确保每一班行李车交接并且被整齐和有次序的摆放

·Ensure all working files and records pertaining to guest services are accurately recorded, maintained and updated
确保所有属于对客服务的文件、记录被准确的记录、维护和更新

·Keep updated information of Arrivals/ Departures of FIT, Group and VIPs
保存经过更新的散客、团队和贵宾抵/离的信息

·Have thorough knowledge of hotel facilities and hours of operation
对饭店的设施和经营时间有一个全面的了解

·Maintain operating equipment in good working order
维护经营设备良好的工作状态

·Keep working areas neat and tidy at all times
确保工作区域在任何时间内的干净和整洁

·Seek opportunities to continually improve guest servic
不断地寻找机会发展对客服

·Identify VIP, Hilton Honors, regular and long staying guest, develop rapport to offer personalized service and assistance
确认贵宾、希尔顿优先顾客、常规客人和长住客人。建立良好关系并提供个性化和超值服务

Curio Collection by Hilton is a global set of remarkable upper-upscale hotels handpicked for their distinct character and personality.Curio Xiamen is the unique seaside hotel in this historic port city, standing in the center of the most artistic“ fishing village” Zengcuoan with more than 800 years history, which is one of the most popular tourism destinations of Xiamen. The Hotel is close to the popular attractions, such as Zengcuoan, Xiamen University and Baicheng Beach etc, with major corporations nearby. It is only10-minute distance to downtown (Zhongshan Road) and 22 minutes to Xiamen international Airport. Our tastefully-appointed hotel features the modern conveniences suited to the tourists, business traveler, young couples, families, while showcasing the authentic local fabric, along with a great location and inspiring service for guests’ exploration and discovery of local culture, lifestyle and sceneries.格芮精选品牌是希尔顿集团旗下一个集全球超豪华酒店特色的精选，一家为您甄选全球极具独特魅力及个性的酒店。厦门佳逸酒店，希尔顿格芮精选酒店是厦门这座充满历史意义的港口城市中别具一格的海滨酒店，坐落于曾厝垵这个源远流长的“渔村”的心脏位置。毗邻各大公司及广受欢迎的旅游景点，如曾厝垵，胡里山炮台，厦门大学和白城海滩等。酒店周边交通四通八达，10分钟车程可到市中心(中山路)，22分钟可抵达厦门高崎国际机场。酒店提供现代化便利设施，拥有绝佳的地理位置和休闲娱乐设施，厦门佳逸酒店，希尔顿格芮精选酒店将以国际标准完美诠释曾厝垵和厦门本地渔村和华侨文化，为宾客缔造探索与发现的人文文化、生活方式与自然风光之旅。卓越起点，无限可能！Benefits for Team Member 员工福利1. Duty Meals免费用餐Duty meals per working day will be provided to all team members.所有团队成员可在员工餐厅免费用餐。2. Team Member Dormitory免费员工宿舍Team Member dormitory will be provided to non-local team members with air condition, refrigerator, washing machine, bed linens and WIFI.酒店为非本地成员提供舒适的团队成员宿舍，配备空调、洗衣机、床上用品及WIFI。3. Social Benefits全面的社会保险Full social insurance, housing fund will be offered to all team members.提供养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金。4. Team Member Travel Program团队成员入住优惠价It is our policy that team members can benefit from team member rate when rooms are available.希尔顿成员可在全球姐妹酒店享有非常优惠的员工入住优惠价。5. Leave Benefits假期福利We provides our team members with several types of leave including public holiday, annual leave, paid medical leave, maternity leave, marriage leave, compassionate leave and etc.提供法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等假期。6. Team Member Awards团队成员嘉奖We will award whoever dedicates to work as Team Member of Month, Team Member of Year and etc.酒店将定期进行月度优秀成员、年度优秀成员、悦客计划、部门认可等表彰。7. Team Member Training System团队成员培训In Hilton Worldwide, we provide online courses (in the Hilton Worldwide University), class training, cross training in sister hotels and internal transfer opportunities for all full-time team members.我们提供在职培训、课堂培训、全员免费希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。8. Variety of Activities团队成员活动Hotel will organize a variety of activities for team members regularly.酒店人力资源部会定期为团队成员举办各种丰富多彩的活动。Recruitment Day 招聘接待日：Tuesday to Friday: 10.30am – 11.30am；2.00pm – 5.00pm周二至周五：上午10:30 - 11:30；下午2:00 - 5:00（请提前做好面试预约）Contact Number 联系方式：联系电话：0592-2270860联系人：人力资源部Address for interview应聘地址：B2 Floor, HR Office,No.8, Zengcuoanbei Road, Siming District,Xiamen City厦门市思明区曾厝垵北路8号负二楼人力资源部Transportation Information交通信息Please take No. 20, No.52, No.135 to Zengcuoan West Road Station, then about 3 minutes walking distance to office.Please take No.2, No.52, No. 87, No.92, No.310,to Keji Middle School Station, then about 5 minutes walking distance to office.可乘坐20路、52路、135路公交车于曾厝垵西路站，步行3分钟左右即可到达。可乘坐2路、52路、87路、92路、310路公交车于科技中学站下车，步行5分钟左右即可到达。 Please bring an inch photo in color, ID card, a copy of your certificates and resume.求职请携带近期彩色1寸照片，身份证、相关学历或岗位资质证明原件及复印件、简历扫描下方二维码，关注微信公众号“Curio XM领航者加油站”，随时了解酒店一手信息。Looking forward seeing you!期待您的到来!