• 五险一金
• 节日礼物
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 包吃包住
• 人性化管理
• 管理规范
• 技能培训
• 年底双薪

Ensure that all requests from “Butler Service” is handled promptly and properly logged.
确保从服务中心接到的客人要求能够被迅速处理并正确地记录

Work closely with the Reception to ensure correct room status at all times.
与接待部密切合作确保任何时间内正确的房态

Issues, receives, records and controls all Housekeeping pagers.
发放，收回，登记和控制所有管家部呼机

Handle, record and follow up on loan items and extra supplies to guests. Conduct monthly inventories of on-loan items。
处理，登记和跟踪借出物品，每月盘点一次出借物品

Record status of daily attendance for all Housekeeping associates.
记录所有管家部员工出勤的情况

Prepare monthly reports as required. Render assistance to respective, Housekeeping sections, Linen/Uniform, Floors, Public Areas,  preparing their monthly reports and inventories.
按要求准备月报表。为管家部各部分，即布草房，楼层，公共区域，准备月度报告和盘点提供帮助

Collect and keep accurate records of Guests Needs, request and preference to further enhance servicing of our Guests.
收集并保存有关客人需求、要求和嗜好的记录以便提高对客服务

Handle secretarial and clerical duties as assigned by the Ass Executive Housekeeper.
完成由客房部副经理布置的秘书和办公室工作

Maintain confidentiality for all Guests in their personal matters.
对客人的信息及个人信息做保密

To be trained on Fire and other Emergency procedures in case of situation arises to provide safety for both Guests and Associates.
受到火警和其他紧急事件处理程序的培训以便在情况发生时保护客人和同事的安全

Review and update the monthly Housekeeping Manning Guide.
更新管家部月度人力报告

Know how to use computer and support the office work if possible.
熟练掌握电脑，为管家部办公室工作提供帮助

Co-ordinate work progress of Pest Control Personal, Machine & equipment repairs and Grounds and Garden from external company.
和杀虫公司，机器设备修理公司以及园林公司协调工作进度

Assume other duties assigned by Ass Executive Housekeeper.
完成由客房部副经理分配的其他任务

Assist with the preparation of staff duty rosters
协助准备员工花名册

Assist with maintaining up-to date staff records
协助稳定员工，控制流失率

Deliver high quality service to guests via Service, Cleanliness and Product Delivery
提供高品质的对客服务

Ensure guest needs and reasonable requests are met
确保客人需求与合理的要求被满足

Seek opportunities to continually improve guest service, by reporting guest comments
通过汇总客人的意见,寻找机会不断发展对客服务

Promote the hotel and  Marriott products and services
促销酒店与万豪产品与服务

Adhere to the hotel’s security and emergency policies and procedures
坚持酒店安全制度、紧急情况

Adhere to hotel cleaning and maintenance programs
坚持酒店的清洁和养护

Ensure a high level of cleaning is maintained in your work area
保持维护所在工作区域的高度整洁

Ensure all reporting and servicing deadlines are met on a timely basis
保证所有报告和服务都按时完成

Carry out other tasks as directed by your supervisors
完成你上级交待的其它任务

Maintain grooming standards specified by S & P for Aloft Zhangjiang Haike hotel Abide by the code of conduct of Staff Handbook.
维持上海张江海科雅乐轩大酒店S&P中规定的仪表标准

Be integrity. Provide valid personal information & materials; No misconduct record.
为人诚信，提供真实有效的个人信息，无不良刑事行为记录


It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas ofresponsibility
此职位描述目的是介绍该职位重要的职责范围而非所有工作内容

 上海张江海科雅乐轩酒店坐拥优越的地理位置。酒店位于浦东新区，毗邻张江高科技园区，距张江高科站（地铁2号线）仅5分钟车程，步行5分钟可抵达地铁13号线中科路站，距迪士尼乐园驱车10分钟便可抵达。 酒店拥有191间精致的客房，“聚聚乐”全日餐厅则提供美酒佳肴；时尚聚集地 WXYZ吧，交朋会友，悦享欢乐时光。同时，酒店还拥有面积达一千多平方米的会议空间，一间520平方米的宴会厅和4间时尚会议室，适合举办各类会议、聚会及庆祝活动。 在雅乐轩酒店我们期待着拥有开放空间、开放思维和开放表达的旅行者光临。雅乐轩提供独特的空间，在这里必要的格调突出社交场景充满活力的韵味（味道）；这里唯一的方向是向前推进。我们正在寻找不惧打破常规的创意自我表达者。如果您是欣赏技术前沿专题和充满活力的社交场景的人，我们诚邀您与雅乐轩酒店携手谱写未来的职业生涯。 简历请发至lucy.ji@aloft.com Aloft Shanghai Zhangjiang Haike sits on an unparalleled geographical location. Conveniently located in the Pudong District nearby Zhanghjiang Hi-Tech Park, and is only an easy 5-minutes’drive from the Zhangjiang Hi-Tech Park Station (Shanghai Metro Line 2); and the 5-minutes’ walk from the Zhong Ke Road Station (Shanghai Metro Line 13). Disney land is 10-minutes’ driving range from the hotel. Check out our 191 bright and airy, high-tech yet comfy guest rooms. “Nook” all day dinning serves delicacy; meet and Mix at WXYZ bar. Total gross meeting space is over one thousand square metres host a stylish meeting or celebration in our 520 sqm grand ballroom or a gathering in one of our 4 sleek meeting space. At Aloft Hotels we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We’re looking for innovative self-expressers who aren’t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.