• 五险一金
• 节日礼物
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 包吃包住
• 人性化管理
• 管理规范
• 技能培训
• 年底双薪

 Well versed on all Brand Standard requirements for Front Office and related areas.
熟悉所有前厅部以及相关区域的所有品牌标准。

To supervise the Front Desk Team. To ensure that they are adhering to all hotel policies,  procedures and standards while striving towards total guest satisfaction. To ensure that the above-mentioned areas are working in a professional manner at all times. Responsible for hiring, training and development of all concierge-related associates, so they are hospitable, outgoing and guest oriented.
监督前台区域。保证各岗位遵守酒店所有制度、程序以及标准，努力提升宾客满意度，保证上述区域始终专业运作。负责员工招聘、培训以及发展，提升员工热情友好度以及对客服务意识。
 
Assist Asst. Director of Rooms in all areas to ensure a correct and smoothly operation department.
协助房务部副总监确保运营部门运转正确、流畅。
 
 Responsible for GV scores on Arrival Experience and Received Preferred Room Type.
为宾客满意度调查中抵店经历和获得喜欢房型部分的分值负责。
 
    
Ensure Guest Relations team is positively affecting GV scores for Problem Experienced by resolving guest issues timely, effectively, and professionally while hotel interest is observed.
确保宾客关系团队通过及时、有效、专业的解决宾客遇到的问题，同时保留酒店权益，对宾客满意度调查产生积极的影响。
 

In charge of FO related training in Passport to Success and liaise with HR and achieve reasonable goals in associates’ participation and passing rate.
负责Passport to Success中前厅相关的培训并与人力资源部联系在员工参与下达到目标和通过率。
 

High level of visibility and presence in the lobby.
高频率出现在大堂。
 
   
Achieve Marriott Rewards enrolment goals provided by Regional office.
完成由区域总部订立的万豪礼赏会员注册目标。
 
  
Champion implementation and maintaining of Virtual Concierge web page.
负责执行和维护Virtual Concierge网页。
 
   
Develop and maintain an effective, attractive incentive based Up selling program either through in house resources or outside consultant agency.
设立并维护一个对酒店内部和外部订房代理同样有效的、吸引人的促销奖励计划。
 
 
Develop and regularly update and revise Repeat Guest Program, VIP program.
改进、维护并更新回头客计划和贵宾计划。
 

Ensure Marriott Rewards Elite members’ benefits are offered timely and members are recognized.
确保万豪礼赏Elite会员的优惠按时送达并被认知。
 
  
Participate in Group and Convention Pre-con meetings.
参加会议和团队之前的准备会议。
 
   
Adhere sales strategy and report any noticeable changes in buying pattern. Ensure Look No Further Best Rate guarantee is not violated at Front Desk.
随时关注销售战略，关注其中任何变化。确保Look No Further Best Rate在前台能够得到执行保证。
 
 
Ensure Marriott Rewards new enrolments and existing members’ information are properly entered in Opera for data upload.
确保万豪礼赏新会员和已存在的会员信息输入到Opera中并将数据上传。
 

Achieve Associate Pulse Survey goals for the department.
达到部门员工满意度调查的目标。
 
    
Ensures that all procedures and policies are in place and followed. Conducts audit and controls on a regular basis. Communicates with accounting in case of any irregularities; and coaches and counsels associates whenever appropriate.
确保程序和规章制度的执行。执行日常审计和控制。如有任何谬误及时与财务部沟通；随时为员工提供指导。
 
   
Controls costs effectively to meet budget guidelines. Has control system in place for all controllable costs and man hours.
有效的控制成本以控制在预算之内。 控制所有可控制成本和人力成本。
 
  
Plans and delegates projects to fellow managers in Front Office area. Provide help when needed.
计划和委派计划给下属的前厅区域经理。在需要时提供帮助。
 
Responsible for hiring, training and development of all associates working for front office area. Ensure that all associates are adhering to all hotel policies, standards, procedures and regulations.
负责前厅部所有区域的员工招聘、培训和发展。确保所有员工执行所有酒店规章、制度、程序和标准。 
 

 上海张江海科雅乐轩酒店坐拥优越的地理位置。酒店位于浦东新区，毗邻张江高科技园区，距张江高科站（地铁2号线）仅5分钟车程，步行5分钟可抵达地铁13号线中科路站，距迪士尼乐园驱车10分钟便可抵达。 酒店拥有191间精致的客房，“聚聚乐”全日餐厅则提供美酒佳肴；时尚聚集地 WXYZ吧，交朋会友，悦享欢乐时光。同时，酒店还拥有面积达一千多平方米的会议空间，一间520平方米的宴会厅和4间时尚会议室，适合举办各类会议、聚会及庆祝活动。 在雅乐轩酒店我们期待着拥有开放空间、开放思维和开放表达的旅行者光临。雅乐轩提供独特的空间，在这里必要的格调突出社交场景充满活力的韵味（味道）；这里唯一的方向是向前推进。我们正在寻找不惧打破常规的创意自我表达者。如果您是欣赏技术前沿专题和充满活力的社交场景的人，我们诚邀您与雅乐轩酒店携手谱写未来的职业生涯。 简历请发至lucy.ji@aloft.com Aloft Shanghai Zhangjiang Haike sits on an unparalleled geographical location. Conveniently located in the Pudong District nearby Zhanghjiang Hi-Tech Park, and is only an easy 5-minutes’drive from the Zhangjiang Hi-Tech Park Station (Shanghai Metro Line 2); and the 5-minutes’ walk from the Zhong Ke Road Station (Shanghai Metro Line 13). Disney land is 10-minutes’ driving range from the hotel. Check out our 191 bright and airy, high-tech yet comfy guest rooms. “Nook” all day dinning serves delicacy; meet and Mix at WXYZ bar. Total gross meeting space is over one thousand square metres host a stylish meeting or celebration in our 520 sqm grand ballroom or a gathering in one of our 4 sleek meeting space. At Aloft Hotels we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We’re looking for innovative self-expressers who aren’t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.