• 五险一金
• 节日礼物
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 包吃包住
• 人性化管理
• 管理规范
• 技能培训
• 年底双薪

Ensure consistency in high standards in service, food and beverage quality. Oversee the daily operations of the Lobby Lounge to ensure a positive environment for both guests and fellow employees. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards, local policies and procedures.
确保始终提供的高标准的服务和餐饮产品。监管大堂吧的日常运营以确保给宾客和员工带来良好的用餐以及工作环境。遵守当地关于卫生、安全相关要求与规定，以及相关酒店标准、当地政策或法律法规。CRITICAL TASKS
岗位职责
Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
监督部门工作标准和程序手册中列出的各项规范的贯彻执行。

Adhere to opening and closing procedures
遵守开始营业和结束营业的程序。

Adhere to bill paying procedures
遵守规定的结账程序。

Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
在竞标过程中与销售经理密切合作争取新的客户；特别是餐饮部门的客户。

Manage customer database and utilize effectively
管理顾客数据库并有效的加以使用。

Work closely with the Food and Beverage Loyalty Manager to promote Hotel Loyalty and VIP Programs
和餐饮忠诚经理密切合作推动酒店忠诚度和贵宾计划

 Ensure all special requests are accommodated while abiding to hotels’ policies
在遵循酒店管理政策的前提下确保宾客的每一项特殊要求得到实现

Familiarize with reservations of the day; Identity any special occasions, VIPs or repeat guests
熟知每日预订，能够鉴别任何特殊活动、贵宾和常客

Communicate to his/her superior any issues encountered, guest comments and other relevant information
及时向直属上级沟通任何遇到的问题，宾客的反馈和相关信息

Works with Superior on manpower planning and management needs
和上级领导一起进行人力规划和管理需求。

Works with Superior in the preparation and management of the Department’s budget
和上级领导一起编制和管理部门预算。

Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
有效的进行交接班说明会，确保所有员工了解重要客人，特殊活动，每日特价，重点是推销某些产品等。

 Encourage and motivate staff to provide optimum service during all shifts
激励在岗员工为客人提供卓越的服务。

Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
解决并跟进在活动或宴会中发生的与宾客相关的纠纷。在遵守酒店政策的前提下以专业的态度完满解决纷争

 are recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。

Train and guide wait staff on service skills and Standard Operating Procedures
 在服务技巧和标准化操作流程上培训及指导服务员

Ensure safe handling, use and storage of all equipment by training staff on proper handling procedure. Report all breakage to the Chief Steward.
按正确操作流程培训员工从而确保正确处理、使用和存储餐厅设备。如有破损及时向管事部经理报告

Manage special event concepts
特别活动的概念管理工作。

Restaurant or Bar Revenue Target
餐厅或酒吧营业收入目标

Maintain detailed knowledge of menu, including daily specials
熟悉菜单和每日特供

Learn all current hotel activities
 了解当前酒店所有活动信息

 Matters pertaining to Restaurant & Bar Operations
与餐厅及酒吧运营有关的事宜

Create positive publicity opportunities
创造良好的公众宣传机会。

Up-sell property facilities
推销酒店的设施。

 Ensure all store rooms and linen rooms are in a neat and clean manner at all times.
确保所有储藏室和布草间始终整洁干净

Actively pursue cost saving measures
积极的实行节约成本的方法。

 Recycle wherever possible
尽可能再利用能源。

Manage wage and beverage cost
管理工资和饮料成本。

Ensure up selling or other profit maximization strategies implemented by upper management are carried out during shifts
确保当班过程中始终执行管理层在增加销售和利润最大化营销手段上的策略

 Minimize wastage on food and beverage by close monitoring and enforcing standard operating procedures
 通过严密监测和严格执行标准化操作流程以最大限度降低食物和酒水的浪费
 
Maximize the utilization of labour by assigning tasks to fellow employees during downtime
在非高峰时期分配员工工作任务以最大化提高劳动力利用率

Prepare daily banking and cash flow reports
准备每日备用金报表

Control and secure department inventory
监控和保障部门库存安全

Stock control
有效的控制存货

 上海张江海科雅乐轩酒店坐拥优越的地理位置。酒店位于浦东新区，毗邻张江高科技园区，距张江高科站（地铁2号线）仅5分钟车程，步行5分钟可抵达地铁13号线中科路站，距迪士尼乐园驱车10分钟便可抵达。 酒店拥有191间精致的客房，“聚聚乐”全日餐厅则提供美酒佳肴；时尚聚集地 WXYZ吧，交朋会友，悦享欢乐时光。同时，酒店还拥有面积达一千多平方米的会议空间，一间520平方米的宴会厅和4间时尚会议室，适合举办各类会议、聚会及庆祝活动。 在雅乐轩酒店我们期待着拥有开放空间、开放思维和开放表达的旅行者光临。雅乐轩提供独特的空间，在这里必要的格调突出社交场景充满活力的韵味（味道）；这里唯一的方向是向前推进。我们正在寻找不惧打破常规的创意自我表达者。如果您是欣赏技术前沿专题和充满活力的社交场景的人，我们诚邀您与雅乐轩酒店携手谱写未来的职业生涯。 简历请发至lucy.ji@aloft.com Aloft Shanghai Zhangjiang Haike sits on an unparalleled geographical location. Conveniently located in the Pudong District nearby Zhanghjiang Hi-Tech Park, and is only an easy 5-minutes’drive from the Zhangjiang Hi-Tech Park Station (Shanghai Metro Line 2); and the 5-minutes’ walk from the Zhong Ke Road Station (Shanghai Metro Line 13). Disney land is 10-minutes’ driving range from the hotel. Check out our 191 bright and airy, high-tech yet comfy guest rooms. “Nook” all day dinning serves delicacy; meet and Mix at WXYZ bar. Total gross meeting space is over one thousand square metres host a stylish meeting or celebration in our 520 sqm grand ballroom or a gathering in one of our 4 sleek meeting space. At Aloft Hotels we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We’re looking for innovative self-expressers who aren’t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.