旅行社高级销售经理/ TA Senior Sales Manager
6.5千-9千
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发布于 07-24
旅行社高级销售经理/ TA Senior Sales Manager
6.5千-9千
儋州 | 2年以上 | 大专 | 招1人
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职位描述

Main Responsibilities 工作职责
1.Propose most suitable rate and increase market share.
提供最合适的价格方案及提高市场占有率。
2.Manages and keeps updated the guest database.
管理并更新客户数据。
3.Follow up market intelligence.
跟进市场信息。
4. At any time promote a positive image of the hotel in all forms of contact.
在任何时间,任何形式的联系中提高酒店的正面形象。
5.Formulate TA/Tour group strategies with DOS
同销售总监一起制定旅行社的年销售计划。
6.Conduct yield management for maximum revenue
建立与收益总监的横向销售管理沟通以争取最大利润。
7.With consultation to CM, revenue management, outlines rate structures, discount policies, special promotional packages and activities;
对商务经理、收益总监制定价格策略、优惠政策、特别促销套价及活动提供建议。
8.Offer the suggestions to Public Relations to promote hotel effectively and efficiently both domestically or internationally and all productions do meet with the requirement of Hilton standard and specifications.
给公关人员提供有效地在国内外推销符合希尔顿酒店集团标准的酒店产品的建议。
9.Keep well informed about the operations especially in key departments (Front Office, Housekeeping, F&B, and Banqueting etc.).
留意配合酒店尤其是主要部门的运作(前厅部、客房部、餐饮部、宴会厅等)。
10.Co-ordinate with the front office manager to implement a yield management and up selling program in the Front Office Department gaining maximum occupancy.
同前厅部密切协调以实现房价管理,并促进前厅部的销售以获得最高的住房率。
11.Develop & foster close and positive rapport with the public, guests, clients and members of the trade.
鼓励和发展同公众、旅客、客户以及商界人士之间的积极紧密的关系。
12.Cooperate Reservations and TA sales team with training and prompt information on rates/packages/changes for proper and efficient services to ensure maximum bookings
配合旅行社销售及预订人员,收集关于房价、套餐及市场变化的信息,为达到最广泛的预订系统提供完善与高效的服务。
13.Organize and submit weekly sales report to the CM.
组织并提交每周销售报告给商务经理。
14.Ensure that all new clients have no negative credit references.
确保所有新客户均无负面信用的记录。
15.Closely observe matters pertaining to competition (sites, prices, services offered on a regular basis - quarterly or more often if need be).
密切关注涉及竞争的事宜(位置、常规价格、服务-偶尔或经常需要的)。
16.Execute the hotel Sales Department section budget on a monthly basis.
完成所负责的分部的每月预算。
17.Ensure that all commercial reporting for Hilton head offices is handled with efficiency and accuracy, meet all dealings without excuse
确保所有提交给希尔顿酒店集团总部的商业报告都按要求快速准确完成。
18.The Director of Sales is familiar with the operation and application of the hotel's computer / data processing system. Ensure the implementation and utilization of the departmental use of the in-house software especially on “sales and catering” that computerized reporting system is established and maintained.
熟悉酒店电脑及数据系统的运作和应用程序。确保部门人员对“销售及餐饮”等酒店电脑系统软件的运用,以建立并保持电脑报告系统。
19.Provide after-sales service and in particular to ensure all guests complaints brought to management’s attention and communicate with the respective departments if necessary for proper handling. Ensure that all complaints are reviewed; investigated and follow-up action is initiated.
提供销售后服务,特别要确保必要时客户所有的投诉都被有关部门认真接受、讨论。确定所有投诉都已经过调查,并开始实施补救行动。

Knowledge and Experience知识和经验
1. University graduate, excellent command of written and spoken in English and Chinese language.
大学专科,良好的中英文读写能力。
2.Minimum of 2 years' experience in the same position in international brand hotel.
至少2年以上国际酒店同岗位的工作经验
3.Sound communication skills.
具有良好的沟通技巧。
4.With strong teamwork spirit
拥有较强团队合作精神;
5.Have hotel database.
有客户资源
6.Ability to work under pressure and deal with stressful situations during busy periods.
能在强压下胜任工作。
7.Good skills of organization and presentation.
良好组织及展示技巧。
8. Ability to manage by example.
具有以身作则的能力。
9.Very familiar with local market and good at marketing trend analysis.
了解本地客户的情况并具有很强的市场分析能力。

其他要求
国际联号工作经历:优先
语言能力:英语-良好
计算机能力:良好
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公司地址
海南省儋州市海花岛1号岛
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Ms Tong
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 私营.民营企业
    企业性质
Located at the northwest of Danzhou seaside and Moon Tower opened in 18th December,2021, Hainan Ocean Flower Island offers a unique variety of attractions and facilities that range from themed amusement parks, entertainment venues and international shopping facilities to a culinary street that offers a myriad of options from Asian street food to Michelin-star dining.酒店坐落于海南省儋州市黄金滨海度假区-中国海南海花岛,星塔已于2021年12月18日开业,岛上汇聚全球28大旅游业态,集主题乐园、度假酒店、购物美食、会议会展、滨海娱乐、文化演艺等于一体,是“全球人向往的文化旅游胜地”。The hotel offers excellent Meeting & Event facilities, ranging from a 510 sqm Ballroom and 8 multi-function rooms, ideal for mid-sized conferences and special events. Only minutes away from the hotel is world-class convention & exhibition center that is equipped to stage large-scale international conferences, conventions as well as big events.  酒店拥有405间精美客房与套房、三个特色餐厅和两个酒廊、完善的娱乐设施等,为宾客打造高品质精致体验和舒适愉悦的旅居时光。510平方米无柱宴会厅及8个不同规格的会议室等,全方位满足会议和婚宴客人的不同需求,是潮流酒会、泳池派对、社交会客的理想之选。                                                                                                                海花岛希尔顿酒店官方微信                             人力资源部官方微信
海南省儋州市海花岛1号岛
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