Learning and development Manager/Supervisor学习发展经理/主管
6千-8千
投递简历
发布于 04-26
Learning and development Manager/Supervisor学习发展经理/主管
6千-8千
宁波 | 2年以上 | 大专 | 招1人
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职位描述

1.   根据酒店运营参与制定酒店年度、季度、月度培训计划及与部门协调落实工作

To assist the Learning & Development Manager for the preparation & implementation of hotel yearly, quarterly and monthly training plan and calendar, based on hotel operation.

2.   负责每月发出更新后的培训月历

To prepare and sent out the training calendar to all associates

3.   协助学习与发展经理确保所有培训项目及系统的落实和推广

To assist the Learning & Development Manager to facilitate the implementation of all training programs, Brand Training and hotel internal training to all associates, follow up and feedback and monitor the quality of training.

4.   协助学习与发展经理及各部门完成培训系统,保证员工及部门实际运用。保证实时更新各岗位职责描述、部门标准及程序以及培训纲要

To assist Learning & Development Manager and all department heads to set up a Training System and make sure the updating of all files & documentations of Job Description, SOP

5.   负责保存每位员工的参加培训记录

To ensure all training records are filed and statistic kept Up-to-date

6.   组织竞赛和活动以提高服务技能及知识,员工士气及团队精神

To organize all competitions, activities aimed to improve the service skill and knowledge, associate moral and team spirit.

7.  负责更新酒店告示栏上所有关于酒店内部及外部的新消息,部门内容及培训信息

Update the training notice board with all information on “what is happening in and outside hotel” and training information, GSI, knowledge, department info, hot announcement, hygiene & safety.

8.   确保员工熟练掌握员工产品知识及到达仪容仪表要求,并进行不定时抽查负责酒店基本服务标准

To track the result of associates product knowledge and grooming and conduct a regular and on random check to make sure associate meet the basic service standard.

9.   负责员工生日会的组织活动

Be responsible for the associate monthly birthday party

10. 负责员工招聘信息的每日更新

Be responsible for the Legend recruitment daily info’s update

11. 负责管理层团队的人员更新板

Be responsible for Management Board update

12. 组织新员工入职培训

Organize new associates’ orientation.

13. 负责日常部门培训检查

Be responsible for daily departmental training spot check.

14. 负责酒店产品知识的季度更新

Be responsible for updating quarterly hotel product knowledge

15. 负责培训设备及娱乐设施物品正常使用状态

Responsible for maintaining all training Items, equipment in good condition

16. 负责日常文具日用品的采购

Be responsible for purchasing daily office use

17. 协调各部门递交下月培训计划, 每月收集上月各部门培训实际出勤,更新员工培训记录

Coordinate that all the departments are forwarding the training plan every month, collect the training records for the past month and update the training records accordingly.

18. 确保员工被及时告知培训日程

Ensure Department Heads and associates are informed of the training schedule in advance.

19. 负责培训教室预订及准备培训资料及培训会场布置

Be responsible for training arrangements, training room bookings, material printing and training room set up

20. 协助组织授奖和证书颁发活动

Be responsible for the coordination of Reward and Certificate preparation and presentation

21. 保留每位员工的培训记录

To keep all training records of all associates up to date.

22. 负责组织新员工反馈会及实习生满意指数调查,促进信息反馈

Fully in charge of the new associate feedback meeting and trainee satisfaction survey, collect relevant comments and provide feedback to management team

23. 经人力资源总监及学习与发展经理认可,主持部分培训课程

Implement training functions and conduct training programs which are certified by the Learning & Development Manager.

24. 确保酒店培训记录日常化,规范化,实时系统更新

Maintain hotel training records for legislative inspections on a regular basis.

25. 贯彻标准和相应服务保证培训和发展符合酒店实际情况

Implement tools and services to ensure training and development programs are meeting the hotel’s objectives.

26. 协助贯彻衡量培训结果的成本-收益分析方法

Assist implementing methods for evaluating cost-effectiveness of training programs.

27. 协助按照采购程序明细单进行采购和库存

Assist in purchasing stock/inventory according to purchasing procedures and specifications.

28. 使用“人力资源管理系统”协调员工培训和发展

Co-ordinate associate training and development using the Human Resources Management System

29. 随时表现出职业态度和行为

Demonstrate professional attitude and behavior at all times.

30. 遵守行为准则

Abide by the Code of Conduct.

31. 遵守员工手册

Abide by the Hotel Associate Handbook.

32. 遵守酒店政策和程序

Abide by Hotel Policies and Procedures.

33. 以职业的,积极地方式与部门和酒店员工建立起良好氛围

Interact with department and hotel staff in a professional and positive manner to foster good rapport.

34. 在团队内有效工作

Work effectively in a team.

35. 准备和维护文档,报告,信函,备忘录和其它相关业务资料

Prepare and maintain files, reports, letters, memos and other relevant business documentation.

36. 保证所有报告和服务都按时完成

Ensure all reporting and servicing deadlines are met in a timely basis.

37.  高效完成学习与发展经理交代的其它任务

Carry out other tasks as directed by Learning & Development Manager.

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公司地址
北仑区泰山路与人民北路交叉口博地影秀城6楼
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  • 酒店业--国内高端酒店/5星级
    行业
  • 100-499人
    规模
  • 私营.民营企业
    企业性质
宁波影秀城丽筠酒店隶属于博地控股集团,集团主要涉及影视制作发行、旅游演艺、商业运营、酒店管理、房地产开发、物业管理等产业。公司拥有3家正在建设的酒店项目,分布于杭州及宁波北仑,已于2018年开业。宁波影秀城丽筠酒店位于集团在宁波北仑区投资的45万方商业综合体——影秀城。按五星标准建造的宁波影秀城丽筠酒店依托集团现代影视拍摄基地等核心资源,以“影视明星”为主题,由美国丽笙酒店集团管理,为明星量身打造明星套房、明星俱乐部。酒店拥有230间宽敞豪华的客房和套房,中餐厅、全日餐厅、两个800平方米的大型无柱宴会厅。我们将为您提供具有市场竞争力的薪酬和福利,衷心期盼您的加入,欢迎有志之士投递简历。我们的目标是用您诚挚、体贴、周到的服务,为宾客创造卓越的生活体验!我们寻找与酒店有着共同目标、使命感、价值观的人,寻找渴望成功、与我们有共同梦想,愿与酒店共成长、有思想、有激情、有担当的人。提供优越的福利待遇和惬意的工作生活环境:1.提供富有市场竞争力的薪资2.每年享受带薪年假3.节日福利、生日福利4.免费工作餐5.免费员工公寓6.丰富多彩的员工活动 工作地点:宁波市北仑区泰山路与人民北路交叉口博地影秀城
北仑区泰山路与人民北路交叉口博地影秀城6楼
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