【岗位职责】
1.礼貌地问候和引导客人至餐桌,帮助客人入座,确保餐厅的服务标准。2.协助做好餐厅服务准备并随时维护迎宾区域、收银区域、以及餐厅的清洁。
3.向宾客提供礼貌周全的服务,对于宾客的要求、不满和需要及时做出回应及时向领班或餐厅经理汇报。
4.熟悉所有客人的奖励计划和关于他们账目的正确结算程序。岗位要求
1.熟悉餐厅特色,了解饭店餐饮服务设施,具有一定的公关和社交知识。
2.具有较好的语言表达能力,讲话口齿清楚,反应灵敏,有较强的沟通技巧。
3.身体健康,仪表端庄大方,形象气质较好。
恭候君临Welcome长春万达文华酒店坐落于红旗街商务区繁华地段,为长春重新定义豪华生活体验。典雅舒适的客房和套房让您饱览城市美景,享受惬意时光。您可以在时尚的餐厅内品味特色美馔佳饮;或者在气派非凡的宴会厅内举办会议和宴会,尊享周到的一站式统筹服务;或者在健身中心和水疗中心享受品位生活。在万达文华的每时每刻都令人回味难忘。 Enter an artistic world of luxury at Wanda Vista Changchun, where is the center of city in famous Hongqi Street. The elegant rooms and suites combine superb amenities with panoramic view. You can have delicious food and drink in a chic restaurant, hold your meeting and banquet in pillar-free ballroom while enjoy a one-stop event management service, or have a trendy leisure life in fitness center and spa. 位置Location 长春万达文华酒店位于城中心红旗街商业区,面对著名的长春电影制片厂,毗邻万达广场、欧亚商都等大型购物中心,距离长春站和长春西站约15分钟车程,距离长春龙嘉国际机场50分钟车程,地理位置优越,来往交通十分便利。 Wanda Vista Changchun is located in Hongqi Street, a central commercial district of Changchun, face to the famous Changchun Film Studio, close to Wanda Plaza and OuYa Commercial Capital. It is 15 minutes’ drive from Changchun Railway Station and Changchun West Railway Station, 50 minutes’ drive from Changchun Longjia International Airport.美食Dining 4个颇具品位的餐厅和酒廊提供风格各异的餐饮体验。全日制“集·味”餐厅提供丰盛而精致的国际自助餐和单点菜肴,“红旗街1号” 中餐厅提供东北特色菜肴和中华美食精品,“炉聚”餐厅以其精致的烧烤和火锅让宾客享受轻松的美食时光,豪华而典雅的大堂酒廊提供饮品、小食和下午茶。 Four stylish restaurants and lounge provide colorful food and beverage experiences. The all-day-dining Restaurant “The Taste” offers diverse international buffet and extensive a la carte menus. “No.1@Hongqi Street” Chinese Restaurant showcases tantalizing local cuisine and popular Chinese foods. “Hotpot Mastery” Restaurant brings a relaxing journey to guests with its BBQ and hot pot cuisine. The magnificent Lobby Lounge serves drinks, snacks and afternoon tea.