• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 包吃包住
• 年底双薪
• 员工生日礼物
• 人性化管理

To ensure the cleanliness of public areas, guestrooms, and ensure maximum guest satisfaction, adhering to the standard required by our hotel.
确保所有公共区域、客房按饭店标准清洁，同时保证客人最大程度的满意。
To supervise Guest Service Assistants and inspect guest rooms and surround service areas. Paying attention to details by keeping the international standard of room cleanliness and product maintenance adhering to standard required by our hotel.
管理客房服务员并检查客房及环绕服务区域的卫生，注意从饭店的全局出发并根据要求建立国际化的卫生标准。
To provide a courteous and professional service at all times.
时刻提供礼貌和专业的服务。
To have a complete understanding of and adhere to the hotel's policy relating to fire, hygiene, health and safety.
对饭店的规章制度、卫生、健康安全有明确的了解。
To perform secondary duties as assigned by the Dir Of Services
执行服务总监所分配的其它次要的任务。
Greets and is courteous to all guest and colleagues, uses eye contact and always offers assistance.
对待所有客人和同事要彬彬有礼、热情，用眼睛交流并时刻提供帮助。
To report on adverse guest comment as and when required.
必要时向上级报告客人的的意见和批评。
To report and record Lost and Damaged items in the supervisor’s logbook.
在主管记录表上报告和记录丢失和损坏的物品。
To log daily events in the logbook and follow up on previous information reported by outgoing supervisor daily.
记录日常事件并跟进上一班主管的报告。
To prepare duty rosters all of Housekeeping Attendants.
安排服务员值班。
To replenish guest supplies and cleaning requirements weekly.
每星期申请客用消耗品和清洁用品。
To check Public Areas and guestrooms.
检查公共区域和客房的卫生。
To check all the guest rooms, VIP in-house, VIP arrival and long staying guests.
检查所有客房，重要客人的房间以及重要客人的到达，以及常住客人的房间卫生。
To prepare and issue room status report.
准备和发放房态表。
To report and follow up on repair and maintenance.
报告和跟踪维修和保养情况。
To document all daily activities and events such as guest complaints in the logbook.
记录日常所有的活动，例如客人的投诉等。
To attend to guest requests and complaints. Takes corrective action.
采用正确的方式处理客人的要求和投诉。
Sees adequate storage of supplies inventory on assigned floors to safeguard against shortage or loss.
观察楼层布草的存储安全情况，以避免短缺和丢失。
Collects G.S.A.’s reports and keys for submission to service coordination/ Housekeeping manager.
收集客房服务员工作报告和钥匙并将其上交到服务中心/客房部经理。
Reports and turns over any items left by guests to Lost & Found in-charge.
报告并上交任何客人的丢失物品。
Maintains high standards of cleanliness of all guest and service elevators.
保持客用电梯和员工电梯的高水平的卫生。
To check on the standard of "Turn down services".
检查夜床服务是否符合标准。
To liase closely with Front Office regarding guestroom status.
与前台联系以保证房态的准确。

杭州空港假日酒店由杭州德意空港商业发展有限公司和浙江君瑞地产发展有限公司投资兴建，委托洲际酒店集团管理。杭州空港假日酒店地理位置优越，毗邻地铁口，距离全国十大机场之一的杭州萧山国际机场直线距离1.8千米；酒店位于空港新天地综合体内，周边餐饮、购物、休闲娱乐设施一应俱全。酒店246间客房均配有50英寸液晶电视，卫星频道，舒适的工作区，以及高速互联网接口；我们特有的PM2.5空气净化装置时刻向酒店内输送清新的空气；酒店拥有视听完善的会议室、多功能厅等；全日餐厅荟萃亚洲和世界各地的美食，供应自助、零点菜单和各类甜品；舒适静谧的大堂吧提供中西式茶饮、精致点心、特色咖啡和鸡尾酒，是商务会晤或休闲小憩的佳境；典雅的中餐厅由大厨掌勺，提供经典杭帮菜、粤菜及其他地域的美食。