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销售总监

2019-09-08 发布   2019-12-07 截止

工作经验:5年以上 工作地点:广西壮族自治区 防城港市 招聘人数:1人 薪资待遇:1万-1.5万 提供食宿:提供 工作性质:全职
年龄要求:25-40 语言要求:英语(良好) 计算机能力:良好 现所在地:广西壮族自治区 防城港市 户籍要求:全国 全国 最低学历:大专 国际号工作经历:优先 国内管理公司经历:优先
  • 职位描述
  • 公司介绍

  • JOB OVERVIEW工作概述

    •Produces the Annual Revenue Plan in with Executive Committee, Sales and Marketing Budgets and forecasts

    •与执行委员会商讨制定年度收益计划,销售预算和预算预测

    •Produces, implements and monitors action plans to ensure Revenue Plan objectives are achieved

    •制定并执行行动计划以确保达到年度收益计划的目标

    •Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate

    •分析当前及潜在市场/市场趋势,协调所有销售行为,通过增加生意和提高住房率来保持收益的增长

    •Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local, domestic UK and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications.

    •通过与航空公司,旅行社,公司,私人俱乐部和专业协会的合作,在本地市场,国内市场和国际市场中为酒店开拓新的生意,维护老客户。通过私人销售拜访,电话联系和书信联系以维系与会议计划者,潜在客户,公司客户,航空公司和批发商的合同关系。

    •Creates and implements special programmes to achieve greater productivity through:

    •制定并执行特殊销售计划以达到:

    •Increasing average rate

    提高平均房价

    •Increasing occupancy

    •提高住房率

    •Increasing business volume during difficult periods

    •在淡季期间增加生意量

    •Increasing local food and beverage banqueting sales

    •增加对本地餐饮销售

    •Manages key accounts

    •管理核心客户

    •Oversees the selling and servicing of group business

    •监管团队销售和服务

    •Co-ordinates the development of all promotional material

    •协调所有促销品

    •Provides direction on and conducts market research

    •指导和完成市场调查

    •Monitors competitor activities

    监控竞争者的行动

    •Ensures the hotel is represented as an active member of the local community through association membership

    确保酒店在当地社团和组织中的正面形象

    •Plans and executes sales trips to major market areas

    计划和制定对主要市场区域的出差销售拜访

    Page 3 of 3

    •Attends major travel functions to promote sales for the hotel

    参与主要的出差销售拜访以提升酒店的销售

    •Directs all sales activities for Sales Managers and Sales Executives to ensure they meet the goals of the Revenue Plan

    为销售经理及销售主任监管销售计划,确保达到收益计划的目标

    •Conducts weekly/monthly reviews of sales personnel activity to ensure targets and sales objectives are being met

    每周/月回审销售人员的业绩以确保完成销售任务

    •Produces monthly Sales reports and forecasts

    制定月度销售报告和预测

    •Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction

    与大公司及大企业的会议组织者会面,以确保顾客的满意度

    •Establishes and continuously updates mailing lists

    建立和持续地更新邮件列表

    •Organizes and attends major sales/PR related functions within the hotel

    组织和参加在酒店内举行的重要销售/公关活动

    Human Resource Responsibilities 人事职责

    •Works with the Human Resource Manager to ensure the departmental performance of staff is productive. Duties include:

    与上级和人力资源经理协同工作以确保部门内员工积极的工作表现:

    •Plans for future staffing needs


    人力订编

    •Recruits in line with company guidelines

    根据公司的指导进行招聘

    •Prepares detailed induction programmes for new staff

    准备新员工感受计划的细节

    •Maintains a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation

    制定全面的,通用的,以客人为中心的部门政策与程序,并督促其执行

    •Ensures training needs analysis of sales staff is carried out and training programmes are designed and implemented to meet needs

    确保销售人员的培训需求分析的执行以及培训计划的制定和执行

    •Conducts probation and formal performance appraisal in line with company guidelines

    在公司的指导下对试用期员工和正式员工进行工作表现评估

    •Maintains up to date staff records and approves leave requests etc

    保存最新的员工出勤记录和批准员工的休假申请等

    •Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance

    指导,劝导和训练员工,以获得建设性的反馈从而提高员工的工作表现

    •Regularly communicates with staff and maintains good relations

    定期与员工进行沟通并与员工保持良好的关系

    Financial Responsibilities 财务职责

    •Works with the Finance and Business Support Manager in the preparation and management of the department’s budget. Duties include:

    与财务经理和相关部门经理一起制定和管理部门的预算。工作内容包括:

    •Assist in the preparation of the annual budget

    准备部门的年度财务预算

    •Monitor, analyse and report variations from the budget

    监控,分析和报告预算的变化

    •Manages the Department’s expenses


    管理部门内部的费用

    •Makes pricing decisions

    定价

    Occupational Health and Safety Responsibilities 职业安全和健康职责

    •Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same

    了解职业安全和健康的政策与程序并确保所有的工作程序都在职业安全与健康政策的指导下进行,并确保你的下级也是这样做的

    •Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

    了解在工作中的安全和健康的法律,政策和程序

    •Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

    熟悉财产安全,急救和火灾及紧急疏散的程序和安全设备的使用

    •Initiate action to correct a hazardous situation and notify supervisors of potential dangers

    对危急的情况做出正确的反映并及时向主管报告潜在的危险

    •Log security incidents and accidents in accordance with hotel requirements

    按酒店的要求对安全事件和事故作出记录


    Drive For Results 达成工作目标

    •Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals

    制定有挑战性的目标,以卓越的工作表现完成工作

    •Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles

    以持续改善和负责任的态度来达成生意目标,并在遇到任何阻碍时坚持下去

    Understanding Hotel Operations了解酒店运作

    •Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information

    积极地了解与你的部门和酒店相关的最新信息,包括法规方面的信息

    • Adheres to Hotels , Employee Handbook and Hotel policies

    遵守酒店行为规范和员工手册及酒店的政策

    • Demonstrates an understanding of competitors’ major strengths and weaknesses

    了解竞争者的主要强势和弱点

    • Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations

    • Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable

    对酒店生意的营运有宏观的认识,对直接促使酒店生意成功和盈利的部门需重点关注

    Problem Solving and Decision Making解决问题和作决定

    •Diagnose problems and thoroughly analyse information to guide decision making

    • 判断问题的所在,并通过对相关信息进行分析以引导做出正确的决定

    •Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions

    • 在确定目标和作出理智地决定时先对相在信息作评估和分析


    Customer Focus 以顾客为中心

    •Build and maintain positive relationships with all internal customers and guests in order to exceed their needs

    • 与客户建立并维持良好的关系以便为客人提供超越客人的要求

    •Take action to address these needs in order to exceed their expectations

    • 对客人的需求作出反应以超越客人的期望

    •Create a positive hotel image in every interaction with internal and external customers

    • 在与内部客人和外部客人的交流中建立一个积极正面的酒店形象

    • Adhere to hotel brand standards

    了解品牌标准

    •Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests

    • 保持高质量的出品和服务以便在向客人销售酒店服务和设施时说明

    •Assist guests and escort them to locations within the hotel at their request

    • 当客人提出请求时,协助和陪同客人到达他要去的酒店区域

    •Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs

    • 了解酒店的特别推广计划和活动以便在客人有需求的时候做出回应

    •Maintain current Hotel information to be able to provide information to guests

    • 了解酒店目前的所有信息以便向客人提供咨询

    Implements Procedures which enhance the guest experience

    • 执行能够提高客人满意体验的工作程序


    Innovation 创新

    Generate new ideas and encourage creativity from your staff

    • 创意新点子和鼓励有创造性的员工

    •Recognize the need for new and modified approaches

    • 具有创新和改良意识

    Teamwork团队协作

    •Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments

    • 同事,上级团队和部门间互相帮助,相互信任

    •Communicate well to ensure effective shift hand-overs

    • 有效沟通以确保工作顺利移交

    •Actively participate in and conduct organised meetings

    • 积极地参加和帮助组织会议

    •Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication

    • 以专业和积极的工作态度影响部门内和酒店内的同事,提升团队的士气和高效地完成工作

    Adaptability适应性

    •Be comfortable and effective in an environment of ambiguity or change

    • 在转变和不明确的环境中仍保持高效地工作

    •Be receptive to new ideas and respond to workplace changes in a flexible and optimistic manner

    • 善于接受新意见并以灵活乐观的方式对工作中出现的挑战予以回应

    Complete tasks as directed by Management


    在管理层的指导下完成工作

    Impact and Influence 影响和改变

    •Promote your ideas persuasively, and shape the opinion of subordinates and overcome resistance

    • 有说服力地表述你的观点,并与你的下属一起克服阻力实现这个新点子

    •Build consensus for action and negotiate mutually beneficial solutions to problems

    • 在工作中取得一致性并商讨出双赢的解决方法

    Establish influential contacts with suppliers

    与供应商建立良好的关系

    Leading and Developing People 领导和发展别人

    •Inspire others to excel by clearly communicating department and section goals and priorities, recognizing good performance and supporting employees when required

    • 清楚地了解酒店的价值观和生意的方向根据部门目标和重点,认可同事出色表现,需要时表扬有出色表现的同事并在需要时提供管理方面的支持

    Develop potential of others through coaching and development opportunities to build organization capability for the future

    • 为有潜力的同事提供指导和给予发展机会,以便他/她在将来可以运用这些组织能力

    •Conduct regular training sessions to ensure your direct reports are familiar with modifications to departmental S&Ps

    定期开展课程培训以应对多变的市场

    Cultural Awareness 了解文化

    •Understands and takes into account the global nature of the business; works effectively with colleagues from different viewpoints, cultures and countries

    • 以全球性的意识理解并投入工作;与不同观点、文化和国家的顾客和同事积极合作

    职责范围:

    Degree or Diploma. A minimum of one year of relevant experience or equivalent work experience in team management, and 2 – 5 years of relevant experience in customer relations and/or event management in Hospitality or a related service industry, FO Operations experience preferred.

    学位或文凭,在团队管理方面有至少1年相关或相同的工作经验,并且在酒店业或相关服务行业关于客户关系/会议销售管理方面有2-5年的相关工作经验,有前台操作经验的优先

    Expected to possess the following skills将具备以下的技能:

    ·    Experience and knowledge of establishing and mentoring an office based sales team

    经验和知识的构建和指导办公室销售团队的建立

    ·    Experience to Room Division function

    有客房部职能方面的经验

    ·    Good communication and negotiation skills

    善于沟通及谈判的能力

    ·    Ability to take initiative, adapt to change, meet deadlines and commitments, and complete tasks and projects as required

    积极主动,随机应变,如期允诺,并且完成所要求的任务及项目

    ·    Strong organizing skills and planning skills

    强的组织能力及计划能力

    ·    A high level of knowledge pertaining to policy and procedure and communicates knowledge effectively to all personnel when applicable.

    有工作政策和程序的高水平知识及在适当的时候有效地向所有人员传达

    ·    Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management and team members as well as producing reports

    具备清晰的及有效的口头和书面表达能力,将获取和传递信息给之客户,工作人员,管理人员及团队人员,产量报告也是如此

    ·    Excellent PC skills (including MS Office)

    优秀的电脑技能(包含办公软件)

  • 广西防城港市三块石萨维尔度假酒店又称“萨维尔度假酒店(英国品牌)”、隶属于广西威壮集团,是集豪华海景客房、奢华海景别墅、豪华宴会、特色酒吧、东南亚美食广场、秘制窑鸡、商务会议、康体娱乐、浪漫沙滩、超大型海洋乐园等集于一体的“海边旅游度假区”。

        地处国家海岸最黄金地段——江山半岛旅游度假区,与国家4A级景区——素有“东方夏威夷之南国第一滩”之称的“白浪滩”仅5分钟车程,自然环境优美,人文环境温馨,是客人休闲、旅游、度假的理想场所。这里将是您工作、学习、发展的理想平台。

    ※假期:公司实行每天8小时工作制,每月例休6天,每年享有国家及广西区法定的13天节假日,工作满一年享有5天有薪年假,另设有婚假、产假、慰唁假等有薪假期;

    ※住宿:公寓式员工宿舍实行专人管理,宿舍内拥有独立的阳台、洗手间,24小时热水及WIFI;

    ※用餐:职员餐厅每日提供四餐免费膳食,提供靓汤、糖水、凉茶、水果,节假日加餐;

    ※保险:公司为员工购买社会统筹保险;

    ※活动:公司每月定期组织员工生日会,重大节日(如春节、中秋节等)举办大型系列员工活动,倡导“快乐工作,快乐生活”;

    ※机会:公司配有培训教室和开展丰富多彩的培训课程,为您提供学习的平台和发展的空间,公司中基层管理人员90%为内部晋升。

    ※薪资:公司为员工提供极具竞争力的薪资待遇及各类奖励机制;

                           ※长期大量招聘大、中专院校的实习生、管理培训生。

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广西防城港市三块石萨维尔度假酒店

  • 所属行业:酒店业
  • 企业性质:私营.民营企业
  • 人数规模:100-499人
  • 联 系 人:符小姐
  • 联系方式:登录后查看
  • 企业地址::广西防城港市江山旅游度假区江山半岛海上世界1号楼
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