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    职位:客务专员 Guest Service Officer

  • 职位性质:全职
  • 工作地区:四川省成都市
  • 招聘人数:2人
  • 学  历:大专
  • 工作经验:不限
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供
  • 年龄要求:不限
  • 计算机能力:不限
  • 语言要求:不限
  • 国际联号工作经历:不限
  • 薪资待遇:3千-4千
  • 职位有效期2019-02-22至2019-03-24

岗位职责/职位描述

Arrival to property

- Meet and greet guest upon arrival

- Ensure to obtain a credit facility/cash deposit from the guest on arrival.

- Rooming the guest, explaining the different aspects of the guest room/property services and facilities

- Obtain guest’s contacts/preference/habit, assist with guest  traveling schedule arrangement  in Chengdu

- Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction


During stay

- Ensure check guest profile details are inputted into SMS system

- Check all information on registration card and cross check with correspondence for accuracy if applicable

- Meet with the guest at appropriate times to communicate daily events, schedules and requests

- Handling all job orders for defects in the room


Departure

- Ensure the guest bills are correct before present and issue a provisional bill

- Assist with guest to check out and offer packing service for the guest

-  Ensure to consolidate guest histories and feed into the system

- Monitor guest comments and follow up as necessary


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  • 工作地点:成都市青羊区顺城大街269号富力中心B2座逸兰富力服务式公寓
  • 工作时间:早班,中班,夜班(享受夜班津贴)

  • 工作待遇:面议(提供仪容仪表补助)

  • 成都富力地产开发有限公司逸兰公寓分公司
  • 成都富力地产开发有限公司逸兰公寓分公司
  • 成都富力地产开发有限公司逸兰公寓分公司
  • 成都富力地产开发有限公司逸兰公寓分公司
  • 成都富力地产开发有限公司逸兰公寓分公司