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- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
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职位描述:
• Responsible for safe transfer of guests from all determined locations
负责将客人从所指定地点安全送达
• Create guest satisfaction through a pleasing personality, effective communication skills and should be first to greet the guest as per time of the day
凭借令人愉快的性格和有效的沟通技巧取得客户的满意,并且总要主动与客人打招呼
• Maintain good knowledge of the city routes locations and hotel facilities
熟知城市路线、地点和酒店设施
• Maintain knowledge of flight timings and assist guest in handling and loading baggage whenever required
知晓航班时间,并按客人要求协助其处理和装载行李
• Maintain a high standard of personal hygiene and be well groomed and well dressed at all times
保持个人卫生, 随时保持个人形象和穿着整洁
• Do utmost to learn names of guests, especially repeat and long staying guests rem尽力熟知客人的名字,特别是熟客和长包房的客人,注意观察情况以向客人提供协助.
• Maintain detailed knowledge of facilities and services of the hotel and use this knowledge to promote the hotel to guests
熟知酒店设施和服务情况,并以此向客人推销酒店.
• Keep abreast of activities in your city which may affect driving times or routes and relay this to management
了解所在城市的活动,如发现可能影响驾驶时间或路线的情况应向管理层汇报.
• Responsible for the upkeep and cleanliness of the car used for guest transfer and assist with maintaining vehicles to hotel presentation standards
负责载客车辆的保养和清洁,并按照酒店形象标准对车辆进行维护.
• Performs other duties as may be assigned by the Rooms Division Manager
执行前厅部经理可能分派的其它任务.
aining alert to situations to offer assistance
职位资格和技能:
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
• Valid driver’s license required for Hotel van and car.
拥有驾驶酒店车辆所需的有效驾驶执照(B2)。
旅行也是一段人生旅程。在假日酒店,我们让这段旅程充满乐趣。无论是商务旅客还是休闲旅客,无论是一晚的短暂停留还是长达一周的轻松假期,所有宾客都将受到热情迎接。我们致力于为宾客营造更愉悦身心的酒店氛围,为他们打造终生难忘的回忆。亲切的微笑是我们的特色。自假日酒店于1952年成立以来就一贯如此。因此,如果您能帮助我们将旅行的乐趣传播给所有人,我们非常欢迎您加入温馨的假日酒店®大家庭。郑州滨河假日酒店由郑州滨河置业有限公司投资兴建,洲际(IHG)酒店管理集团管理。酒店坐落于河南省郑州市经开区,拥有221间舒适惬意的客房,现代的健身设备,尽享世界美味的全日咖啡厅,与独具特色的典雅中餐厅,并提供全方位的会议和宴会服务设施。郑州滨河假日酒店是客人在郑州休闲、旅游、商务及聚会的优质之选。加入我们的团队,成为郑州滨河假日酒店的成员。您必须有抱负,有天赋,当然也需要具备一些重要的技能。如果你正是这样的人才,需要这样的机会,请加入我们,共同成长。作为努力工作的回报,您将享受具有竞争力的薪酬和福利。