• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 包吃包住
• 管理规范
• 帅哥多

岗位职责
Assist the team in organizing the filing system of the Division / Department / Section.
协助团队建立分类存档系统。
 
Ensure that the stock of stationery items are accounted for and well maintained.
确保各文具用品均已报帐并妥善保存。
 
Organize the recording system for office in-coming and out-going correspondences as well as general incoming telephone calls.
记录所有进出信件，及打入的电话。
 
Handle all typing work required.
处理所有打字任务。
 
Assist in the dispatch and collection of correspondence in the hotel.
在酒店内帮助发送或接受信件。
 
Take minutes of meetings.
做会议纪要。
 
Ensure the cleanliness of the office.
保证办公室内清洁。
 
Handle general incoming telephone calls and take messages for staff members.
处理所有打入电话并做好留言记录。
 
Prepare and send out facsimile messages.         
准备和发送电传以及传真。
 
Assist in the packing of materials when required. i.e, hotel brochures, giveaway etc.
需要时协助包装邮寄资料，如酒店宣传册、酒店礼品等。
 
 
Ensure wherever possible that Ambassadors are provided with a work place free of discrimination, harassment and victimisation.
确保尽可能提供安全的工作环境以保护索菲特形象大使在工作场所免受歧视、骚扰和    迫害。
 
Treat complaints of harassment and discrimination promptly and confidentially.
用及时和保密的方式对待有关骚扰和歧视的投诉。
 
 
To familiar with the operation and application of the hotel's computer, typewriter, personal computer (operating the required programs), facsimile and office telephone switchboard system and all necessary computer software programs.
熟悉酒店电脑、打字机、个人电脑（操作要求程序），电传打字机、传真机和电话转换机系统，以及必备电脑软件的操作使用。

Ensure information relating to industrial instruments is readily available to all Staff and Managers
确保能够随时为员工和经理提供与行业规定相关的信息。

Assist managers in developing work practices that are in line with OH &S policies
协助经理制定符合职业健康与安全条例要求的工作程序。

Assist with line staff counseling and career management
协助员工的咨询和职业管理工作。

Adhere to time frames established by Head Office
遵守总部设定的时间表。

Initiate programs which foster good work relations such as social club and consultative committees
建立倡导良好工作关系的计划如：社交俱乐部和顾问委员会等。

Maintenance of employee files
员工档案的维护工作。

Maintenance and administration of OH&S work place cases, as well as the management of rehabilitation programs
维护和管理工作中的职业健康与安全案件，并负责管理康复计划。

Data Base Management
数据库的管理。

Manage standardized responses to correspondence
管理标准化的书信回复。

Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation through ongoing training
协助维护一套全面的，通用的，以顾客为中心的部门规范和程序，通过持序性的培训监督规范和程序的执行。

Provides input for probation and formal performance appraisal discussions in line with company guidelines
为按照公司的指导方针进行的正式的员工绩效考核和鉴定提供建议。

Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
向员工提供工作指导、咨询，必要时对其进行批评处分，并提供建设性反馈意见以便提高工作绩效。

 

           悦成国际大饭店     HAPPY CASTLE INTERNATIONAL HOTEL      悦成国际大饭店由云南悦成集团投资兴建，坐落于云南省昆明市新亚洲体育城内，20分钟财富商圈，一城双铁，环境优雅，交通便利，距昆明高铁站20分钟车程，昆明长水国际机场30分钟车程，离著名滇池旅游风景区仅16公里。悦成国际大饭店按国际5星级标准设计，建筑面积63000㎡。  Happy Castle International Hotel，built by Yunnan Yuecheng Group., located in the New Asia Park of in kunming, Yunnan Province, 20 minutes wealth business circle,is very nearby with the subway station,The elegant hotel environment and convenient transportation, 20 minutes drive from MTR station, kunming, kunming long water international airport, 30 minutes drive away from dianchi lake famous tourist scenic spot is only 16 kilometers.Happy Castle international hotel according to the international five-star standard design,construction area of 63000 ㎡。客房和套房ROOMS & SUITES悦成国际大饭店拥有各类豪华智能客房近600间/套，以全英式管家服务为特色，金钥匙服务为标准，为您提供温馨典雅、轻松舒适的旅宿体验。 Happy Castle international hotel it has almost 600 rooms of all kinds of luxurious intelligent/sets, which are characterized by all British butler service, golden key service as the standard, to provide you with warm and elegant, relaxed and comfortable hostel experience.餐饮DINING悦成国际大饭店提供丰富的餐饮选择，从中餐厅原汁原味的传统粤菜，到全日制餐厅“马可波罗”的世界风味美食，让宾客在轻松优雅的氛围中，亲历环球美食之旅。At Happy Castle International Hotel, guests can embark on a delicious culinary journey in a relaxed, graceful environment, from an authentic Chinese Dining serving traditional Cantonese dishes to the Marco Polo All-Day Dining Restaurant serving exotic food.会议服务 MEETINGS      悦成国际大饭店拥有得天独厚的地理位置，位于昆明市的核心交汇处，是举办各类大、中、小型会议的理想场所。悦成国际大饭店拥有百合厅、玫瑰厅、大观厅、丹霞厅、蟹屿厅、螺洲厅等各具特色的多功能场地，最大的百合厅可接待近2000位宾客。可灵活组合的场地适合举办各类社交活动或特殊庆典。训练有素的服务团队精心安排每一个细节，为宾客打造至臻体验。     Happy Castle International Hotel, conveniently located in the heart of Kunming, offers versatile function spaces ideal for meetings, weddings, banquets and other special occasions. Happy Castle International Hotel offers four distinctive venues, From the splendid banquet hall, to the quiet pleasant poolside garden, yue into international hotel with lily hall, rose hall, the grand hall, danxia, crab island hall hall, hall etc. Each has its own characteristics of multiple venues, can receive up to 2000 guests. Flexible combination of the site is suitable for all kinds of social activities are held or special celebration. Well-trained service team to arrange every detail carefully, for guests to experience.