【岗位职责】
1、确保自己的服饰、发型整洁、淡妆等方面全部符合酒店规定的要求。
2、查看交班记录,了解上一班的移交事项,负责处理。
3、熟悉预订资料,了解客情,了解即将来店的贵宾的姓名,了解酒店的所有活动。
4、熟悉酒店有关客房销售的各项政策,向来店宾客推销客房,努力销售最好的经济效益。
5、熟练前台各项专业业务和技能,搞好对客服务。
6、熟练掌握店内外信息提供准确的询问服务。
7、完成每日房间销售升級和雅高乐雅会会员招募的目标,遵守酒店关于前厅部的所有制度,例如钥匙管理制度等,始终维持高标准的个人形象和仪容仪表。
【岗位要求】
1、从事1年以上国际酒店管理公司相关岗位工作经验,在雅高集团四星以上品牌就职者优先。
2、熟练电脑办公软件操作,熟悉Opera系统操作优先。
3、性格开朗、头脑灵活、工作踏实,具有较强的服务意识、推销意识和责任感。
4、较强的语言表达能力,能承受较大的工作压力,形象佳。
5、独立处事能力强,有较强的应变组织、协调及沟通能力。
6、良好的英语口语和书写能力。
昆明玺庭美爵酒店简介昆明玺庭美爵酒店位于昆明市官渡区彩云北路饵季路交叉口,南市区CBD--大都商务中心,紧连饵季路地铁站,世纪城地区,毗邻美丽的滇池风景区、官渡古镇、云南大剧院和云南博物馆,近斗南花卉市场、高铁南站,会展中心,从酒店驱车到滇池国际会展中心仅20分钟车程,商务资源丰富,交通便利,区位优势显著。Grand Mercure Kunming South Hotel is located at the intersectionof Caiyun North Road and Erji Road, Guandu District, the CBD-DaduBusiness Center in Nothern Kunming, close to Erji Road SubwayStation and the famous Century City area, adjacent to the beautifulDianchi Scenic Area, Guandu Ancient Town, Yunnan Grand Theatreand Yunnan Museum, near Dounan Flower Market, South High- speed Railway Station and Convention and Exhibition Center. It isonly 20 minutes' driving from the hotel to Dianchi InternationalConvention and Exhibition Center.酒店客房装修设计采用了新中式古典风格,每个房间都有独特的韵味。房间共161间,大床房71间,标间74间,五种套房一共16间。房间面积最小均达到39平方米,最大为82平方米,房内品质设施设备齐全崭新,每间客房都匠心别致,整体装修设计采用新中式古典风格,富有独特的韵味。The design of hotel room decoration adopts the new Chineseclassical style, and each room has its unique charm. There are161 rooms in total, including 71 king-bed rooms, 74 twin-bedsrooms and 16 suites. The minimum room area is 39 squaremeters and the maximum is 82 square meters. The facilities inthe rooms are comprehensive and brand-new, and each roomhas great originality. The overall design of hotel roomdecoration adopts the new Chinese classical style, and eachroom has its unique charm.• 距离机场:25Km,驾车约50分钟• Distance from the airport: 25Km, about 50 minutes by car • 距离距离昆明南站18Km,驾车约30分钟• 18Km away from Kunming South Railway Station, about 30 minutes by car • 距离机昆明火车站10Km,驾车约20分钟• It is 10Km away from Kunming Railway Station, about 20 minutes by car • 距离最近地铁1号线1Km,步行10分钟• 1Km from the nearest Metro Line 1, 10 minutes walk• 摩天中心大厦购物中心: 1Km,步行5分钟• Skyscraper Center Building Shopping Center: 1Km, 5 minutes walk• 世纪金源购物中心: 1.3 Km,驾车约6分钟• SCentury Jinyuan Shopping Center: 1.3 Km, about 6 minutes by car • 奥特莱斯: 2.9 Km,驾车约8分钟• Outlets: 2.9 Km, About 8 minutes by car • 星耀购物广场: 3 Km,驾车约9分钟• Xingyao Shopping Plaza: 3 Km, About 9 minutes by car