招聘接待主管 Reception Supervisor_成都天投万怡酒店招聘信息-最佳东方

岗位职责

1. 向前台经理汇报工作。

2. 确保所有规范运行程序和地区规范运行程序严格地被遵循和执行。

3. 持续监督和检查工作所需要文具等相关用品，保证其充足的贮备与供给，以备之需。

4. 迎接VIP客人（及其他相应的客人当有需要时）并陪同引领到他们的房间。

5. 准备前厅员工的15分钟培训。

6. 监督所有房间的分配，确保所有的客人的需求得以满足。在无法满足客人需求时，提供客人可能性的选择。

7. 清楚地了解前厅部所有的职责与义务，当员工们需要时更加有效地提供帮助与支持。（包括商务中心）

8. 监督员工的工作，保证日常工作检查表上规定的任务在班次结束前全部完成。

9. 处理客人的需求及投诉，负责集取客人的反馈信息，必要时与客人保持联系。

10. 依照酒店的规范标准为客人准备好客房钥匙及相关物件, 按照客人需求分配房间。

成都天投万怡酒店地理位置优越，靠近成都天府新区中央商务区。酒店距离成都地铁 1 号线仅咫尺之遥，轻松可至成都市中心；距离成都东站和成都双流国际机场约 35 分钟车程，真正交通便捷，方便轻松前往中国各地，对于在此停留或途经此地的旅客而言，可谓理想下榻之选。酒店内设 312 间客房，融合现代美学风格，配备灵活的办公和休闲区，并配备免费 Wi-Fi、平面高清电视等各类设施。万荟轩餐厅全天供应自助式早餐，午餐和晚餐则以川菜、粤菜和亚洲风味美食为主，可轻松容纳 168 位食客。酒廊全天供应各种精选甜点、现磨咖啡和鸡尾酒。Courtyard by Marriott Chengdu South occupies an excellent location near CBD of Chengdu Tianfu New Area. Only one step from the Chengdu Metro Line 1 allows easy access to downtown Chengdu, and a 35-minute drive to both Chengdu East Railway Station and Chengdu Shuangliu International Airport offers convenient transport to every corner of China, making this hotel an ideal choice for guests and travelers staying within and passing through the area.The hotel’s 312 rooms are designed in a modern aesthetic and feature flexible areas for work and relaxation, as well as a full array of amenities including free Wi-Fi and a flat screen HDTV to keep guests connected.The Pavilion, the hotel's all-day restaurant, can accommodate 168 guests with a wide selection for buffet-style breakfast as well as lunch and dinner experience featuring Sichuan Cuisine, Cantonese and Asian fusion cuisines. The Lounge features an exquisite selection of desserts, freshly brewed coffee and cocktails throughout the day.