招聘前台接待员 Receptionist_成都天投万怡酒店招聘信息-最佳东方

岗位职责
1.查看交班记录，了解上一班的移交事项，并负责处理；
2.熟悉预订资料，了解客情，尤其要记住即将来电的贵宾、常客的姓名，了解酒店的所有活动；
3.熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益；
4.熟练总台各项专业业务和技能，搞好对客服务；
5.熟练掌握店内信息，提供准确的问讯服务；
6.负责为下榻酒店的宾客办理入住登记手续；
7.负责客房钥匙的管理和发放工作并严格遵守验证制度；
8.制作有关报表，为其它部门提供准确的接待信息。

岗位要求
1.大专以上文化程度，流利的英语口语；
2.性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感；
3.通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。

成都天投万怡酒店地理位置优越，靠近成都天府新区中央商务区。酒店距离成都地铁 1 号线仅咫尺之遥，轻松可至成都市中心；距离成都东站和成都双流国际机场约 35 分钟车程，真正交通便捷，方便轻松前往中国各地，对于在此停留或途经此地的旅客而言，可谓理想下榻之选。酒店内设 312 间客房，融合现代美学风格，配备灵活的办公和休闲区，并配备免费 Wi-Fi、平面高清电视等各类设施。万荟轩餐厅全天供应自助式早餐，午餐和晚餐则以川菜、粤菜和亚洲风味美食为主，可轻松容纳 168 位食客。酒廊全天供应各种精选甜点、现磨咖啡和鸡尾酒。Courtyard by Marriott Chengdu South occupies an excellent location near CBD of Chengdu Tianfu New Area. Only one step from the Chengdu Metro Line 1 allows easy access to downtown Chengdu, and a 35-minute drive to both Chengdu East Railway Station and Chengdu Shuangliu International Airport offers convenient transport to every corner of China, making this hotel an ideal choice for guests and travelers staying within and passing through the area.The hotel’s 312 rooms are designed in a modern aesthetic and feature flexible areas for work and relaxation, as well as a full array of amenities including free Wi-Fi and a flat screen HDTV to keep guests connected.The Pavilion, the hotel's all-day restaurant, can accommodate 168 guests with a wide selection for buffet-style breakfast as well as lunch and dinner experience featuring Sichuan Cuisine, Cantonese and Asian fusion cuisines. The Lounge features an exquisite selection of desserts, freshly brewed coffee and cocktails throughout the day.