招聘宾客服务经理 Guest Services Manager_成都天投万怡酒店招聘信息-最佳东方

岗位职责
1.协助酒店高级管理层负责及整个饭店的运作收集对客服务过程中所产生的问题信息。
2.大堂副理在前厅部经理的直接领导下，在当班期间负责整个酒店的正常运作。
3.要负责处理宾客的问题和投诉。
4.要负责重要宾客的迎领工作。
5.进行整个酒店的安全和日常的设备检查工作。
6.解决当班期间发生的安全问题。
7.向其它班次协调交班记录上需要沟通的事项。

岗位要求
1.大专以上学历，有同岗位工作经验2年以上。
2.能用流利的英语从事前厅服务形象气质佳，精通电脑操作，具备较强的英文听说读写能力。
3.仪表端庄，热爱酒店工作，钻研业务，反应敏捷，善于交际具有较好的管理和协调能力，能够很好的发挥其管理、领导和监督的作用。
4.注重细节，工作有责任心，敢于承担责任，执行力较强。
5.有上进心和良好的学习能力和抗压能力。

成都天投万怡酒店地理位置优越，靠近成都天府新区中央商务区。酒店距离成都地铁 1 号线仅咫尺之遥，轻松可至成都市中心；距离成都东站和成都双流国际机场约 35 分钟车程，真正交通便捷，方便轻松前往中国各地，对于在此停留或途经此地的旅客而言，可谓理想下榻之选。酒店内设 312 间客房，融合现代美学风格，配备灵活的办公和休闲区，并配备免费 Wi-Fi、平面高清电视等各类设施。万荟轩餐厅全天供应自助式早餐，午餐和晚餐则以川菜、粤菜和亚洲风味美食为主，可轻松容纳 168 位食客。酒廊全天供应各种精选甜点、现磨咖啡和鸡尾酒。Courtyard by Marriott Chengdu South occupies an excellent location near CBD of Chengdu Tianfu New Area. Only one step from the Chengdu Metro Line 1 allows easy access to downtown Chengdu, and a 35-minute drive to both Chengdu East Railway Station and Chengdu Shuangliu International Airport offers convenient transport to every corner of China, making this hotel an ideal choice for guests and travelers staying within and passing through the area.The hotel’s 312 rooms are designed in a modern aesthetic and feature flexible areas for work and relaxation, as well as a full array of amenities including free Wi-Fi and a flat screen HDTV to keep guests connected.The Pavilion, the hotel's all-day restaurant, can accommodate 168 guests with a wide selection for buffet-style breakfast as well as lunch and dinner experience featuring Sichuan Cuisine, Cantonese and Asian fusion cuisines. The Lounge features an exquisite selection of desserts, freshly brewed coffee and cocktails throughout the day.