岗位职责
1.检查你的工作区域,把最先要打开的都打开,清洁桌子椅子,准备好盐,胡椒,糖,烟灰缸,花瓶,餐具和杯子。
2.做好所有必要的开档和关档的工作记录表。
3.准备好所有必要的工具:托盘,笔,纸巾,酒刀等等。
4.熟悉菜单上的各项菜,及其装饰、内容和调制品。准备正确的简明扼要的回答客人提出关于菜单上的问题。
5.正确运用销售终端并且遵守所有万豪收档程序。
6.当接受客人点单时试着用积极的亲切的销售技巧来给予客人建议
7.熟悉酒水知识及服务流程。
8.根据服务程序的标准传菜和上菜。在整个用餐过程中适当摆放餐桌。上甜品时,所有调味品,脏盘子和餐具必须换干净的,除了糖和适当的餐具外饮料杯不能为空。特别注意服务的要点,比如,换烟缸,上茶,上完主菜后再检查,保持适当的仪态,不要闲谈。
9.根据服务流程的标准清洁并重新摆台。
10.参加所有的必要的会议和培训讨论。
成都天投万怡酒店地理位置优越,靠近成都天府新区中央商务区。酒店距离成都地铁 1 号线仅咫尺之遥,轻松可至成都市中心;距离成都东站和成都双流国际机场约 35 分钟车程,真正交通便捷,方便轻松前往中国各地,对于在此停留或途经此地的旅客而言,可谓理想下榻之选。酒店内设 312 间客房,融合现代美学风格,配备灵活的办公和休闲区,并配备免费 Wi-Fi、平面高清电视等各类设施。万荟轩餐厅全天供应自助式早餐,午餐和晚餐则以川菜、粤菜和亚洲风味美食为主,可轻松容纳 168 位食客。酒廊全天供应各种精选甜点、现磨咖啡和鸡尾酒。Courtyard by Marriott Chengdu South occupies an excellent location near CBD of Chengdu Tianfu New Area. Only one step from the Chengdu Metro Line 1 allows easy access to downtown Chengdu, and a 35-minute drive to both Chengdu East Railway Station and Chengdu Shuangliu International Airport offers convenient transport to every corner of China, making this hotel an ideal choice for guests and travelers staying within and passing through the area.The hotel’s 312 rooms are designed in a modern aesthetic and feature flexible areas for work and relaxation, as well as a full array of amenities including free Wi-Fi and a flat screen HDTV to keep guests connected.The Pavilion, the hotel's all-day restaurant, can accommodate 168 guests with a wide selection for buffet-style breakfast as well as lunch and dinner experience featuring Sichuan Cuisine, Cantonese and Asian fusion cuisines. The Lounge features an exquisite selection of desserts, freshly brewed coffee and cocktails throughout the day.