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1. Cleans up to 13 rooms in a 8-hour shift, ensuring all standards of lay out and cleanliness are that of Hilton laid down policy.
在8小时工作时间内清扫13间客房,确保所有客房达到希尔顿酒店制订的政策。
2. Ensure highest standard of cleaning in assigned areas.
确保所分配的区域的高度清洁。
3. Ensure guest privacy is respected when DND status is displayed.
确保在“请勿打扰”状态下客人的隐私被维护。
4. Offer all possible assistance to guests and respond to guests request.
尽可能地为客人提供帮助,响应客人的要求。
5. Cleans and supplies guest rooms according to standards and procedures.
按照程序和标准打扫和补给客房。
6. Does turndown service when required.
需要时提供开夜床服务。
7. Ensure master keys are kept secure at all times.
随时保证万能钥匙的安全。
8. Keep trolley neat and adequately supplied.
保持手推车的整洁和充分的补给。
9. Maintain all equipment in good working condition.
维持所有的装备处于良好的工作状态。
10. Keep linen room neat and in good order.
保持布草房的整洁和井井有条。
11. Keep floor linen rooms neat and tidy.
维持楼层布草房的干净和整洁。
12. Ensure a high level of cleaning is maintained in your work area.
保持维护所在工作区域的高度整洁。
13. Report any loss or damage of linen, furniture, fixture or equipment to the Floorsupervisor.
向主管汇报任何布草,家具,固定物或装置的丢失或损害。
14. Report maintenance deficiencies to the Floorsupervisor.
向主管报告养护的不足。
15. Provide a courteous and professional service at all times.
随时提供有礼貌的和专业的服务。
16. Deliver high quality service to guests.
为客户提供高质量的服务。
17. Maintain good working relationships with own team member and all other departments.
与本部门和其它部门的同事保持良好的工作关系。
18. Report maintenance issues promptly to Engineering.
迅速向工程部汇报维护活动。
19. Ensure compliance of Lost & Found procedures.
确保依照失物招领程序办事。
20. Take appropriate action to resolve guest complaints.
采取合适的行动解决客人的抱怨。
21. Promote the hotel and Hilton products and services.
促销酒店与希尔顿的产品与服务。
22. Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
维持对产品和服务的高度了解以便于向客人解释和销售服务和设施。
23. Adhere to hotel cleaning and maintenance programs.
坚持酒店的清洁和养护程序。
24. The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.
如有必要 ,该部门有权更改或补充该职位描述。
25. Carries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的职责和被指派的职责。
合肥滨湖希尔顿花园酒店由武汉光谷集团投资建设,注入希尔顿酒店管理品牌希尔顿花园运营管理,也是安徽省第一家希尔顿花园酒店,为滨湖新城增加一道亮丽的风景线。 合肥滨湖新区希尔顿花园酒店,坐落于省会合肥南部,立巢湖之滨、毗邻安徽省政府、省金融中心,地处滨湖繁华商务地段。周边商务云集,购物、娱乐配套设施非常完善。酒店对面合肥滨湖国际会展中心,地理位置优越、交通便捷。距中国五大淡水湖之一的巢湖6公里、罍街9公里、合肥高铁南站5公里、合肥新桥国际机场50公里。 酒店拥有174间豪华客户和套房,客房面积45平方至150平方不等,每个房间配有先进的设施设备,高速网络连接,高清屏幕电视,宽敞的房间让每一位宾客酣然入梦,尽享非同寻常的精致与舒适。位于酒店二楼提供6个不同大小会议室,最大面积380平米,最小面积115平米。会场配备先进试听技术设备,现代化的设施、创意美馔、无微不至的服务,助您轻松完成每一项活动。一楼西餐厅为您提供丰富早餐同时,还为您提供各式零点服务,优雅舒适的环境及无微不至的微笑服务,让您尽享惬意时光。