【岗位职责】
1、协助餐饮总监全面负责餐饮部的日常运营管理工作,包括餐厅、宴会、酒吧等区域的运营监督与服务质量把控;
2、制定并执行餐饮部的年度、季度、月度经营计划,确保完成营收及利润目标;
3、优化餐饮服务流程,提升客户满意度,处理客户投诉及突发事件;
4、负责餐饮部成本控制,包括食材采购、库存管理及人力成本管控;
5、监督食品安全及卫生标准的执行,确保符合国家及酒店相关规定;
6、负责餐饮部员工培训、排班及绩效考核,提升团队专业水平与服务意识;
7、策划并执行餐饮促销活动,提升酒店餐饮品牌影响力;
8、与其他部门协调合作,确保餐饮服务与酒店整体运营无缝衔接。
【岗位要求】
1、具备餐饮管理相关经验,熟悉酒店餐饮运营模式及服务流程;
2、出色的团队管理能力,能够有效激励员工并提升团队凝聚力;
3、较强的成本控制意识及数据分析能力,能够制定合理的经营策略;
4、优秀的沟通协调能力,能够妥善处理客户及内部关系;
5、对食品安全、卫生及服务质量有高标准要求;
6、具备创新思维,能够策划并执行餐饮营销活动;
7、能适应高强度工作,具备较强的抗压能力及问题解决能力;
8、有星级酒店或知名餐饮企业工作经验,形象气质佳女性优先。
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Novotel Changsha International Exhibition Center is invested by Chengfa Investment Group, operated and managed by Accor Hotels, is located in a new district of Changsha International Convention and Exhibition Center, near Changsha South High speed Railway Station in the distance of one stop by subway and 15 kilometers from Huanghua International Airport. Total 357 rooms with free WIFI covered. The function area covers nearly 1,500 meter squares with multi-function ballroom and meeting rooms. The hotel provides Fitness Center, Kids Club, Business Center, In-door swimming pool enjoying a panoramic view.长沙会展诺富特酒店由长沙城市发展集团有限公司投资建设,由法国雅高集团进行营运管理。酒店位于长沙市国际会展中心,毗邻长沙高铁南站,地铁一站即可抵达,距离长沙黄花国际机场仅15公里。长沙会展诺富特酒店拥有357间简约商务风格的客房,公共区域实现全WIFI覆盖。酒店拥有近1500平方米不同类型的宴会厅及专业会议厅,同时提供健身房、儿童乐园、室内全景泳池、商务中心等配套设施。 Novotel is the mid-scale hotel brand of Accor. Accor is the world’s leading hotel group, it operates in 112 countries with more than 4,955 hotels and 280,000 employees. The consistently high service standard of Novotel provides a comfortable environment for both business and leisure travelers. The hotel offers spacious and standard-designed guestrooms, wellness cuisine available for 24/7, quality meeting facilities, attentive and warmed staff, dedicated children areas and rejuvenating wellness facilities. With PLANET 21, Accor’s sustainable development program, Novotel commits itself to protect the planet. To meet today’ s challenging society and social issues, the brand has chosen to join the global renowned environmental certification, ISO 14001. 诺富特是世界领先的酒店运营商雅高旗下的中端酒店品牌。雅高酒店集团目前在全球92个国家运营3,600多家酒店,拥有超过16万名员工。诺富特品牌以始终如一的优越质量为商务及休闲旅客打造愉悦舒适的居住体验。酒店拥有宽敞、标准化设计的客房、全天候提供的平衡健康餐饮、优质的会议设备、细致周到的酒店员工、专门的儿童游乐区,以及舒缓身心的健身休闲设备。通过雅高酒店集团可持续发展项目“21世纪地球”,诺富特为保护地球作出承诺。面对当今日环境及社会问题等方面的挑战,诺富特品牌选择加入全球知名的环境认证项目ISO14001。 In Novotel Changsha International Exhibition Center, we will not only offer competitive benefits, but also comprehensive training program and worldwide career opportunity.在长沙会展诺富特酒店,我们提供的将不仅仅是极具竞争力的员工福利待遇,更有国际化全方位的专业培训和全球性的职业发展机遇。