• 带薪年假
• 管理规范
• 员工生日礼物
• 岗位晋升
• 五险

Duties and Responsibilities工作职责
FINANCIAL RETURNS 财务回报
Works with superior in the preparation and management of the department’s budget. Duties include:
协助上级准备和管理本部门的预算。职责如下：
Assists in co-ordinating the preparation of the departmental annual budget
协助协调本部门年度预算的准备工作
Controls and monitors departmental costs on an ongoing basis to ensure performance against budget
在运行过程中控制和监督部门成本，使部门运行符合预算
Conduct regular promotional activities aimed at generating more revenue, covers and profit
根据季节定期的制作各种促销活动，增加部门营业收入，并完成部门预算
Conduct  regular check and plan on the Beverage part stock and stock turn over ratio to maintain a good cost control
.定期检查酒水仓库的库存以及成本的控制
 Maintain and monitor all the assets in good condition
监督并保持设备运作良好
our people 员工团队
Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results
与同事、团队和各部门间建立合作和互信，力求达到积极的成效
Actively participate in wider hotel meetings
积极参加酒店会议
Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication
以专业、积极的态度与本部门和酒店的职员合作，和睦相处，培养团队精神以便更好的相互沟通
Assist and involved with the sale team to plan the menu for guests  and functions.
参与并协助销售部门制定菜单和各种活动
Deal with daily affairs employees, plan and assign work, working and development goals set for each employee. For employees to provide teaching, coaching and giving feedback on a regular basis, to assist to solve the contradictory between all kinds of employees, improve employee performance.
处理员工日常事务，计划并分配工作，为每个员工设定工作和发展目标。为员工提供教导、辅导并给予定期反馈，协助解决各种员工矛盾，提高员工绩效。
According to the group standard training all staff team. To ensure that employees receive proper training in quality and service standards, and for the employees equipped with tools and equipment required to complete all the work.
根据集团标准培训所有团队员工。确保员工获得质量与服务标准方面的恰当培训，并为员工配备完成全部工作所需的工具与设备。
Check employees' attendance, every year for the employees, the appraisal to motivate on-the-job employees provide excellent service for the guest, also want to strict with himself.
检查员工出勤情况，每年为员工工作表现作出评估，激励在岗员工为客人提供卓越的服务，同时也要严格要求自己。
Inspire others to excel by clearly communicating business values and direction, recognizing good performance and providing managerial support
用明确的部门目标和激励机制鼓励员工不断超越，鼓励好的表现，提供管理上的支持
Develop potential of others through coaching and development opportunities to build organization capability for the future
通过培训、训练和发展机会开发员工的潜力，为将来建立一个有实力的组织
guest experience宾客体验
Build and maintain positive relationships with all internal customers and guests in order to exceed their needs
与所有的消费者和顾客保持积极的关系，力求超越他们的需求
Take action to address these needs in order to exceed their expectations
采取措施致力于满足顾客的需求，力求超出他们的期望
Create a positive hotel image in every interaction with internal and external customers
在每次与国内外顾客的交往中注意树立良好的酒店形象
Adhere to hotel brand standards
遵守酒店的品牌标准
Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
对酒店的产品和服务充分发解，以便更好的为顾客介绍和提供更优质的服务
Assist guests and escort them to locations within the hotel at their request
协助客人并根据客人的要求提供帮助
Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs
充分了解酒店的特殊计划和活动以便辨别和满足顾客的需要
Maintain current Hotel information to be able to provide information to guests
充分了解酒店的最新信息以便为顾客提供更准确的信息
Implement procedures which enhance the guest experience
运用各种能提升顾客满意度的措施
Corporate Responsibility企业责任
A percentage of local staff recruitment, increase local employment opportunities.
招聘一定比例的当地员工，增加当地人员的就业机会。
Energy conservation, rational use of the facilities.
节约能源，合理使用各项设施。
Adhere to occupational, health and safety legislation, policies and procedures.
遵守职业，健康和安全方面的立法及政策和程序。
Familiar with property safety, first aid and fire and emergency procedures and equipment, and safety operation quickly.
熟悉财产安全的保护，急救和消防及紧急应变程序和设备，并安全敏捷地操作。
To take action to correct dangerous situation, and inform the supervisor of potential risks.
采取行动，以纠正危险情况，并通知上司所存在的潜在危险。

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