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Effectively manage the restaurant by ensuring the following
有效管理餐厅的日常工作,确保日下工作正常进行
Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
监督部门工作标准和程序手册中列出的各项规范的贯彻执行
Adhere to opening and closing procedures
遵守开始营业和结束营业的程序
Adhere to bill paying procedures
遵守规定的结账程序
Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products
有效的进行交接班说明会,确保所有员工了解重要客人,特殊活动,每日特价,重点是推销某些产品等
Personally meet and farewell a minimum of 80% of your customers
亲自迎送80%以上的客人
Encourage and motivate staff to provide optimum service during all shifts
激励在岗员工为客人提供卓越的服务
Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。
Manage wage and beverage cost
管理工资和饮料成本
Stock control
有效的控制存货