• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 人性化管理
• 领导好

FINANCIAL RETURNS财务回报
 
Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on food, beverage, and labor costs.
参与准备部门年度预算与财务计划。监控预算并控制费用，重点监督食品、酒水与人力成本。
 
In partnership with other department heads, identify additional sales opportunities to enhance revenue. Drive promotions that deliver great dining experiences for our guests.
与其他部门领导合作，发掘提高营收的各种销售机会。推出各种能为宾客带来杰出就餐体验的促销活动。
 
Ensure all credit and financial transactions are handled in a secure manner.
确保安全处理信贷与财务交易。
 
PEOPLE员工团队
 
Oversee the management of restaurants, bars and outlets
监督餐厅，酒吧和营业场所的管理工作。
  
Oversee the management of catering operations
监督餐饮的经营管理工作。
 
Oversee the management of banquet operations
监督宴会的经营管理工作
 
Manage staff within the hotel’s organization structure and human resource and hotel policies
在酒店的组织结构内，在人力资源和酒店的规章范围内管理员工。
 
Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
处理员工日常事务，计划并分配工作，为每个员工设定工作和发展目标。为员工提供教导、辅导并给予定期反馈，协助解决各种员工矛盾，提高团队成员的绩效。
 
Educate and train all team members in compliance with governmental regulations. Ensure staff is properly trained in quality and service standards and has the tools and equipment to carry out job duties.
按照政府法规教育和培训所有团队员工。确保员工获得质量与服务标准方面的恰当培训，并为员工配备完成全部工作所需的工具与设备。
 
Promote teamwork and quality service through daily communication and coordination with other departments.
通过与其它部门进行日常沟通和协作促进团队合作，提高服务质量。
 
Recommend and/or initiate salary, disciplinary or other staffing/human resources-related actions in accordance with company rules and policies.
根据公司规定和政策，对员工工资、工作规程或其它人力资源相关事务提出建议或初拟方案。
 
GUEST EXPERIENCE宾客体验
 
Ensure that all food and beverage facilities and equipment are cleaned, vacuumed and properly stocked according to anticipated business volume. Notify Engineering immediately of any maintenance and repair needs.
确保所有餐饮场所及设施设备的整洁、除尘到位并根据预期业务量储备适量库存。若有任何维修需求，应立即通知工程部。
 
Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
制定并达成质量目标与宾客满意度目标。礼貌、迅速、高效地对所有宾客提出的问题、投诉或要求予以响应，确保达到较高的客户满意度。
 
Analyze guest insights to identify and meet customer expectations and build on guest loyalty.
站在宾客的角度分析他们的需求，识别并满足宾客的期望，树立宾客忠诚度。
Interact with guests to ensure expectations are being met.
与宾客联络互动，确保达成宾客的期望。
 
 
RESPONSIBLE BUSINESS企业责任
 
Manage local food and beverage marketing programs for the hotel; participate in and maintain system-wide food and beverage marketing programs and promotions. Monitor local competitors and industry trends.
为酒店管理本地餐饮市场营销计划；参与并维护整个系统内的各种餐饮市场营销计划和促销活动。跟踪本地竞争酒店动向及行业趋势。
 
Ensure the security and proper storage of food and beverage products, inventory and equipment, and replenish supplies in a timely and efficient manner while minimizing waste.
确保食品、饮料、库存及设备的安全储存，及时、高效地补充供货，同时降低浪费的情况。
 
Promote hotel and brand recognition within the Community. Encourage employees to participate positively in local communities’ activities.
提升酒店与品牌在本地的知名度，鼓励员工积极参与本地社区活动。
 
Ensure to obey the relevant local labour laws and hotel policy & procedure.
确保遵守相关劳工法规及酒店或公司的政策与流程。
 
Assist to investigating and research guest bad comments and complaints, find out the truth and the potential risk in time, solved the problems through various employee relations project. Serious problems report to superior in time.
对工作中发生的所有问题进行调查和研究，了解事实情况，及时发现对酒店或公司可能造成的潜在风险，并通过各类员工关系项目来促进问题的解决。在遭遇重大问题时及时向上级汇报。

   成都世纪城天堂洲际大饭店/成都世纪城假日酒店，坐落在拥有璀璨文明的城市—成都，毗邻成都新国际会展中心，酒店步行可达地铁站。酒店群包括世纪城天堂洲际大饭店、世纪城假日酒店西楼、世纪城假日酒店东楼组成。酒店群共有1525间客房，其中世纪城国际会议中心拥有接待如：G20、第八届中日韩领导人峰会、世界财富论坛、世界华商大会、西博会、“UNWTO联合国世界旅游组织第22届全体大会56 届国际乒联世界乒乓球团体锦标赛（决赛）、第31 届世界大学生夏季运动会”、中亚五国外长会议、第12届成都世界运动会等大型重要接待的辉煌业绩。   非常感谢您关注成都世纪城天堂洲际酒店群，我们秉承将合适的人安排在适合的岗位为原则，将认真阅读您的申请并慎重做出录用的决定。如果从提交申请当日起两周内您还没有收到我们的回复，有可能是我们提供的职位有限，暂时不能满足您的需求，但您的资料将保存在我们的人才资料库中。  每周一至周五（工作日）09:00-17:00为本酒店群的公开招聘日，公开招聘地点：成都市世纪城路88号。乘车路线：115、118、84路均可达到新会展中心北侧站，或地铁1号线/18号线，世纪城F口出。（应聘者请携带身份证原件、复印件以及一张一寸彩色照片。）再次感谢您的应聘，祝您在求职的道路上一切顺利，也期待您未来的辉煌！谢谢！  我们追求激情，必将令每一位员工和客人留下难忘回忆！  欲了解更多公司信息，欢迎浏览本公司网站：http://www.ihgjobs.cn/