招聘大堂酒廊主管 Service Leader - Lobby Lounge_上海前滩香格里拉招聘信息-最佳东方

岗位职责
1、具体实施对大堂吧的日常营运管理工作。
2、负责制定大堂吧工作计划，并有效组织实施。
3、每日参与并检查、指导大堂吧工作执行情况，及时发现问题、处理问题并做好记录。
4、负责主持大堂吧每日例会；参加大堂吧/酒吧每周周会、每月月会、楼面协调会、餐饮部经营分析会，并确保上情下达、下情上呈。
5、负责部门新员工培训和员工的在岗培训工作，确保员工的素质、技能符合岗位要求。
6、合理调配人力，保证部门日常工作的人员配置并保持楼面清洁卫生和服务质量水准。
7、负责作业前菜单或工作单的查看，主动了解每位客人对服务和出品的特殊要求，并及时将信息传达给服务人员和出品部门，且须一一检查落实。
8、全程负责并参与每次的VIP服务，服务结束后，及时召集服务人员工进行总结。
9、依据客人需求对大堂吧各项管理制度、政策以及部门操作程序、出品及服务标准提出有建设性的意见和建议。
10、与餐饮部其他部门的有效协调和沟通，使工作顺利进行。
11、与客人建立良好的公共关系，并及时处理发生在部门的各类投诉、意外和突发事件。
12、关注市场，积极参与部门经营推广方案的讨论，并提出对经营有建设性的建议。
13、参与部门营运现场的操作、检查、监督，并及时予以工作指导。
14、对直接下属进行约谈和工作评估，并适时有效的激励各级员工士气。
15、定时与成控部主管联系，确保大堂吧酒水成本得到有效控制。
16、与营业部及其他部门密切联系出色完成各项接待任务。
17、负责执行大堂吧设备、设施的维护保养工作，使之经常处于完好的状态并得到合理的使用，防止事故发生。
18、负责检查大堂吧员工个人、区域环境等卫生及员工操作安全状况，贯彻执行饮食卫生制度，确保部门各项卫生及安全措施的实施。

岗位要求
1、同岗位工作经验3年以上。
2、工作认真负责，并有一定的管理水平和经营理念。
3、懂各种酒水知识

上海前滩香格里拉Shangri-La Qiantan, Shanghai上海前滩香格里拉坐落于浦东世博前滩地区，与前滩太古里、前滩中心大厦相连，组成集办公、商业、酒店等多功能于一体的大型国际化商务区，周边配套有文化、医疗、教育、体育及休闲类生活设施。Shangri-LaQiantan, Shanghai is located in the QiantanExpo Area in Pudong, Shanghai. Together with Taikoo Li Qiantanand New Bund Centre, Shangri-La Qiantan, Shanghai forms a large international business district that integrates offices, retail, hotel and other functions. The area is fully equipped with supporting cultural, medical, educational, sporting, recreational and other lifestyle facilities. 上海前滩香格里拉地理位置优越，与徐汇滨江隔江相望。经中环路、南北高架路驱车前往市中心人民广场只需约15分钟，距离虹桥、浦东两大国际机场只有30-40分钟左右车程；步行数分钟即可到达轨道交通东方体育中心站，6、8、11号线均交汇于此。规划中的快速公交系统（BRT）、越江隧道、地铁19号前滩站等公共交通设施将持续提升该区域交通便利程度。Shangri-LaQiantan, Shanghai is strategically positioned across West Bund. It is about 15-minute drive from the city’s People’s Square via Middle Ring Road and the North-South Elevated Road, and approximate 30-40 minutes away from Hongqiao International Airport and Pudong International Airport. It only takes a few minutes to walk to the Oriental Sports Centre Station and the area is connected by Metro Lines 6, 8 and 11. Other public transportation facilities such as the Bus Rapid Transit (BRT), a cross-river tunnel and the QiantanStation of Metro Line 19 are being planned and will make the hotel even more accessible.酒店主楼共25层，拥有585间客房及套房。简约的现代设计风格中加入了人性化的巧思。客房内均配有休憩床榻或沙发床，56间大床房可灵活转换为双床房，满足大型会议团队及家庭出游的需求。The 25-story hotel building offers a total of 585 guestrooms. The simple yet modern design is enhanced with thoughtful touches throughout to elevate the guest experience. Every guestroom comes with either a day bed or sofa bed, whilst 56 of the rooms offer a twin bed option to meet the needs of corporate groups and family travellers. 酒店拥有2间餐厅、1个大堂酒廊和1间酒吧。全日制餐厅的多个开放式档口为客人提供精选环球美食。主打新淮扬菜系的中餐厅延续香格里拉集团对中餐烹饪一贯的高品质追求，旨在让客人享受到至臻的创新淮扬美食。一楼的酒吧让客人仿佛置身于天然植物园中，招牌草本系列鸡尾酒，精选葡萄酒及一系列国际饮品为小酌时光提供丰富选择。大堂酒廊设有多个独特餐饮体验区，客人可在充满轻松写意的氛围中享受芬芳茶韵、醇香咖啡和自制烘焙糕点。The hotel features 2 restaurants, 1 lobby lounge and 1 bar. The All-day Dining Restaurantbrings together multiple open kitchens that serve a selection of international cuisines. The Chinese Restaurant, which specialises in new Huaiyangcuisine, continues the Shangri-La Group’s proud tradition of culinary excellence with its authentic and innovative offerings. The Barlocated on the first floor allows guests to enjoy a moment of relaxation in a serene garden setting, with signature herb inspired cocktails, a large selection of fine wines and a curated list of international beverages. The Lobby Lounge hasmultiple distinctive zones which allows guests to enjoy the space with premium teas, coffees and housemadepastries.占地约2000平米的康体中心旨在为客人打造身心滋养之旅。健身区配备有氧设施和力量训练专业器械；多功能训练房提供瑜伽、有氧操等多种课程选择，驻场健身教练可为客人定制个性化健身方案。客人还可以选择在25米恒温室内泳池舒展身体，恢复活力，或在水疗中心享受一系列的养生护理。The 2,000-square metre Wellness Clubaims to deliver programs and facilities designed to nourish guests’ bodies and minds. The fitness areas are equipped with aerobic facilities and professional strength training equipment. A range of training programs, including yoga and aerobics are offered in the multi-functional training rooms with fitness instructors on-site to customise programmes for guests. Guests can also choose to stretch their muscles in the 25-metre heated indoor swimming pool or pamper themselves with therapy treatments at the Spa.上海前滩香格里拉配备超过4000平米的会议及宴会场地，包含2个大宴会厅、多个小型会议室和贵宾厅。这些位于同一楼层的宴会及会议设施为社交和商业活动提供便利。位于六楼的独特户外区域亦可用以举行小型活动。Shangri-LaQiantan, Shanghai boasts over 4,000 square metres of conference and banquet space, including 2 banquet ballrooms and multiple conference and VIP rooms. Located on the same floor, these banquet and conference facilities are ideal choices for social and business events. The outdoor area on the sixth floor provides a unique venue for more intimate functions.交通路线：东方体育中心站（地铁6、8、11号线可直达）详情可添加微信号：SLQT551