预订文员
3千-3.8千
投递简历
发布于 11-27
预订文员
3千-3.8千
三亚 | 1年以上 | 中专 | 招1人
投递简历
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职位描述

岗位职责
1.接受线上、线下客户对酒店的预订需求,并予以妥善解决。
2.接听客户对酒店等产品信息的咨询电话,予以解答并作好相关记录。
3.熟悉处理房间预订的程序,给宾客提供给最新和最准确的房况信息。
4.落实“预订未到宾客”的名单和每日团队取消情况。

岗位要求
1.具备热情的工作态度、一定的抗压能力、拥有良好的执行力和团队精神;
2.有一定的沟通能力,口齿清晰、开朗自信,有较强的语言表达能力和人际沟通能力;
3.中专以上学历,普通话标准,谈吐礼貌,声音甜美;
4.熟练掌握基本办公软件操作,中英文打字熟练;
5.具有星级酒店、中介、房产等相关工作经验者优先;
6.具有优良的服务意识和敬业精神,能够适应翻班制。

其他要求
国际联号工作经历:优先
语言能力:英语-良好
计算机能力:熟练
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公司地址
三亚解放四路与水城路交汇处
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  • 酒店业--全服务中档酒店/4星级
    行业
  • 50-99人
    规模
  • 私营.民营企业
    企业性质
三亚希尔顿花园酒店Hilton Garden Inn Sanya is the first Garden Inn brand hotel of Hilton group's in Hainan. It is located at the end of the Jiefang road 4 in the bustling section of Sanya city. The transportation and travel around the hotel are very convenient. Within 3 kilometers, it can enjoy the supporting facilities of Sanya largest supermarket, Class-a agricultural reclamation hospital and high-speed railway around the island. The guest can be enjoying the convenience and prosperity of the city in close distance and enjoying the tranquility and ease as well.三亚希尔顿花园酒店是希尔顿集团在海南省的第一家花园品牌酒店。它坐落于三亚市的繁华路段解放四路末端,酒店周边交通、出行十分便利,3公里范围可享受三亚最大连锁超市、甲级农垦医院、环岛高铁等配套,12公里到达三亚凤凰国际机场。既近距离享受城市便利繁华,又独享静谧安逸。 Hotel have 282 rooms, 1 restaurant, 1 bar, 300 square meters’ banquet and 7 function rooms, the hotel is now in full preparation and plans to open in 1st December 2018.酒店拥有282间客房,1间餐厅,1个酒吧,300平米的宴会厅及7间会议室,酒店目前正在紧锣密鼓的筹备中,并计划于2018年12月1日正式开业。Benefits for Team Member 员工福利1. Duty Meals免费用餐Duty meals per working day will be provided to all team members.所有团队成员可在员工餐厅免费用餐。2. Team Member Dormitory免费员工宿舍Team Member dormitory will be provided to non-local team members with air condition, television, bed linens and WIFI.酒店为非本地成员提供舒适的团队成员宿舍,每个房间配备空调、电视、床上用品及WIFI。3. Social Benefits全面的社会保险Full social insurance, housing fund will be offered to all team members.养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金。4. Team Member Travel Program团队成员入住优惠价It is our policy that team members can benefit from team member rate (J1D) when rooms are available.希尔顿成员可在全球姐妹酒店享有非常优惠的员工入住优惠价。5. Leave Benefits假期福利We provides our team members with several types of leave including regular off day (2 off days a week), public holiday, annual leave, paid medical leave, maternity leave, marriage leave, compassionate leave and etc.每周2天公休、法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等。6. Team Member Awards团队成员嘉奖We will award whoever dedicates to work as Team Member of Month, Team Member of Year and etc.酒店将定期进行月度优秀成员、年度优秀成员等表彰。7. Team Member Training System团队成员培训In Hilton Worldwide, we provide online courses (in the Hilton Worldwide University), class training, cross training in sister hotels and internal transfer opportunities for all full-time team members.我们提供在职培训、课堂培训、全员免费希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。8. Variety of Activities团队成员活动Hotel will organize a variety of activities for team members regularly.酒店人力资源部会定期为团队成员举办各种丰富多彩的活动。 Weekly Interview Time每周招聘面试时间:Monday to Friday:9:00-12:00am;14:00-18:00pm周一至周五:上午9:00-12:00;下午14:00-18:00 You are welcome to bring along the original and photocopy of your id card, 1inch color photo and resume (additional photo), and visit the human resources department of the hotel for an interview. Looking forward to your arrival!欢迎您携带身份证原件及复印件、1张一寸彩照及个人简历(另贴相片),亲临酒店人力资源部面试,期待您的到来!
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