联系我们
- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们

扫码下载最佳东方APP

扫码关注最佳东方公众号
【岗位职责】
1、掌握当日客情及餐饮活动。
2、参与各项前台的工作。发现并上报工作中出现的问题。
3、掌握当天到店及离店的重要宾客,回头宾客。
4、在宾客到店之前准备好登记表、房卡等以确保入住手续方便、快捷。
5、与住店宾客保持良好沟通以了解宾客之喜好,协助宾客解决疑难事宜。
6、做好每日对住店宾客的电话拜访工作,搜集宾客意见并及时采取跟进措施与向上级反映。
7、在前台及大堂接待及迎送住离店的宾客,协助入住宾客办理登记入住及离店手续。
【岗位要求】
1、酒店1年前台或宾客服务工作者优先。
2、具有良好的服务意识,团队协作精神以及良好的沟通、协调和应变能力。
3、注重细节,工作有责任心,敢于承担责任,执行力较强。
4、有上进心和良好的学习能力和抗压能力。
三亚希尔顿花园酒店Hilton Garden Inn Sanya is the first Garden Inn brand hotel of Hilton group's in Hainan. It is located at the end of the Jiefang road 4 in the bustling section of Sanya city. The transportation and travel around the hotel are very convenient. Within 3 kilometers, it can enjoy the supporting facilities of Sanya largest supermarket, Class-a agricultural reclamation hospital and high-speed railway around the island. The guest can be enjoying the convenience and prosperity of the city in close distance and enjoying the tranquility and ease as well.三亚希尔顿花园酒店是希尔顿集团在海南省的第一家花园品牌酒店。它坐落于三亚市的繁华路段解放四路末端,酒店周边交通、出行十分便利,3公里范围可享受三亚最大连锁超市、甲级农垦医院、环岛高铁等配套,12公里到达三亚凤凰国际机场。既近距离享受城市便利繁华,又独享静谧安逸。 Hotel have 282 rooms, 1 restaurant, 1 bar, 300 square meters’ banquet and 7 function rooms, the hotel is now in full preparation and plans to open in 1st December 2018.酒店拥有282间客房,1间餐厅,1个酒吧,300平米的宴会厅及7间会议室,酒店目前正在紧锣密鼓的筹备中,并计划于2018年12月1日正式开业。Benefits for Team Member 员工福利1. Duty Meals免费用餐Duty meals per working day will be provided to all team members.所有团队成员可在员工餐厅免费用餐。2. Team Member Dormitory免费员工宿舍Team Member dormitory will be provided to non-local team members with air condition, television, bed linens and WIFI.酒店为非本地成员提供舒适的团队成员宿舍,每个房间配备空调、电视、床上用品及WIFI。3. Social Benefits全面的社会保险Full social insurance, housing fund will be offered to all team members.养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金。4. Team Member Travel Program团队成员入住优惠价It is our policy that team members can benefit from team member rate (J1D) when rooms are available.希尔顿成员可在全球姐妹酒店享有非常优惠的员工入住优惠价。5. Leave Benefits假期福利We provides our team members with several types of leave including regular off day (2 off days a week), public holiday, annual leave, paid medical leave, maternity leave, marriage leave, compassionate leave and etc.每周2天公休、法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等。6. Team Member Awards团队成员嘉奖We will award whoever dedicates to work as Team Member of Month, Team Member of Year and etc.酒店将定期进行月度优秀成员、年度优秀成员等表彰。7. Team Member Training System团队成员培训In Hilton Worldwide, we provide online courses (in the Hilton Worldwide University), class training, cross training in sister hotels and internal transfer opportunities for all full-time team members.我们提供在职培训、课堂培训、全员免费希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。8. Variety of Activities团队成员活动Hotel will organize a variety of activities for team members regularly.酒店人力资源部会定期为团队成员举办各种丰富多彩的活动。 Weekly Interview Time每周招聘面试时间:Monday to Friday:9:00-12:00am;14:00-18:00pm周一至周五:上午9:00-12:00;下午14:00-18:00 You are welcome to bring along the original and photocopy of your id card, 1inch color photo and resume (additional photo), and visit the human resources department of the hotel for an interview. Looking forward to your arrival!欢迎您携带身份证原件及复印件、1张一寸彩照及个人简历(另贴相片),亲临酒店人力资源部面试,期待您的到来!