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岗位职责
1.直接负责礼宾部的工作。
2.对酒店的宾客提供礼貌专业的服务;协助重要宾客的入住和离店。
3.管理行李房,确保所有的行李有行李标签并且安全存放在合适的位置。
4.负责所有的特殊事情和酒店服务的有关信息的公告。
5.确保工作区域内的所有设备处于良好工作状态。
6.参与员工的培训工作。负责员工的日常培训,制定培训计划。
7.宾客有要求时,为预计离店的宾客安排出租车、机场班车的服务。
岗位要求
1.中专以上学历,有同岗位工作经验3年以上,国际品牌酒店工作经验优先
2.身体健康,品貌端正,形象气质佳。
3.优秀的组织管理能力。
4.优秀的交际能和沟通技巧。
5.善于同宾客交往、沟通,处理周到、果断,能独立处理各种投诉。
温德姆酒店集团是全球最大的酒店管理公司之一,在全球65个国家拥有超过7670家酒店及667000间客房,总部位于美国新西州帕西帕尼。 贵州瑞茂温德姆至尊豪廷大酒店是豪生国际酒店集团的顶级品牌,项目位于贵州省独山县秀峰西路中央城,酒店整体规划按照白金五星级标准设计建造,致力于打造都匀地区乃至贵州省超一流的国际品牌商务酒店。所有酒店员工工作时间为一周40小时,法定节假日加班享受三倍工资,服务满一年可享受年假。酒店为员工购买养老、医疗、工伤、失业、生育五项社会保险,并提供免费工作餐和员工宿舍,酒店致力于创造一个舒心、满意的工作及生活环境。在这里,您的工作激情将得到淋漓发挥;您的工作能力将得到充分肯定;您的职业规划将得到高度提升。还在等什么?加入我们,和我们一起成长,共同辉煌!Wyndham hotel group is one of the world's largest hotel management company, in 65 countries with over 7670 hotels and 667000 rooms, New Jersey's Pacific headquarters is located in the United States.?Ruimao Guizhou WYNDHAM GRAND Hotel is a top-tier brand of the Howard Johnson International hotel management company, it is located in the new Pudong road, Longwen zone, Zhangzhou city, Fujian province, and belongs to the Mingfa business square which will be the first large urban complex of Duiyun because there are Shopping, Entertainment, Leisure, Food & Beverage, Recreation, Building, Hotel, Residence, Office. The overall planning in accordance with the construction design of the deluxe five star standard.The hotel will be built into the? first-class business international brand hotel of Zhangzhou area.Hotel operates strictly according to labor law, all staffs work 40 hours per week, 3 times pay for staff working on public holidays. Annual leave is entitled after 1 year service. Full scale of social insurance is provided to staff, i.e. pension, medical insurance, on job injury insurance, unemployment insurance, maternity insurance. Hotel provides free work meals in staff canteen and free apartment staff dormitory. A pleasant and comfortable environments are created for all staff.Hotel will opening and we welcome you to join us!