• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 人性化管理
• 管理规范
• 领导好
• 包吃包住
• 节日礼物

1.The incumbent will be adequately empowered to make decisions in various situations relating to guest complaints, staff issues and other coordinating department issues. Responsible for ensuring that food and beverage sales are properly processed through the electronic register and that all dockets and cash are accounted for in accordance with Sheraton Policy and Procedures and to provide service to guests as and when directed by the Restaurant Managers.
Leading the associates to provide excellent service to the guests and achieve department goals and objectives.
1.有权在特定的场合对客人的投诉、员工放权及与其它部门的沟通作出相应处理决定。确保所有客人消费都正确无误的输入电子计算系统。另确保所有票据及现金都按照喜来登的正确步骤完成。同时依照餐厅经理的指示对客人提供高质量的服务。带领小组成员出色完成上级交代任务，确保员工给客人提供优质的服务并达到部门目标
2.Supervise Outlet Operations During Assigned Shifts
· Ensure all the staff to carry out the task according to the S&P
·Complies with the hotel specific, guidelines of Sheraton Guests Satisfaction Index. The incumbent will initiate systems and procedures to meet and when possible exceed guest’s expectations
· Monitor cash handling and banking procedures
· Assist with the maintenance of equipment
· Control stock and monitor stock security procedures
· Assist with functions
· Assist with outlet service
2..在当班期间管理餐厅运行
·确保员工按照标准与程序完成任务
·遵守饭店的规章制度及喜来登令客人满意计划，推广相关系统的程 序知识以尽可能的超越客人期望
·监督付款情况和每日的结帐工作和每日的结帐工作
·监督设备的维护工作
·控制存货并控制存货安全程序
·监督员工行使职责
·监督餐厅服务

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