Reservation Agent 预订部文员
3千-4千
停止招聘
发布于 01-04
Reservation Agent 预订部文员
3千-4千
上海 | 经验不限 | 大专
停止招聘
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职位描述
  • Enjoy my work, love my job快乐工作,热爱工作

  • Sell the Hotels Group products and services using up-selling and suggestive selling techniques

    通过促销和建议销售技巧销售酒店产品及服务

  • Promote the Hotel’s (and ICHG generally) products and services推广酒店(及集团)的产品及服务

  • Maintain a high level of product and service knowledge about all ICHG Hotels in your region

    通晓区域酒店内产品和服务的知识

  • Develop and maintain a regular pattern of sales calls发展和维持定期销售拜访

  • Prepare and execute action plans which increase reservation sales and associated business

    制定及执行增长预定销售及业务的行动计划

  • Record and process reservations made by phone/fax/email记录并落实电话/传真/邮件的预定

  • Accept wait list reservations接受预定等待

  • Process amendments to reservations such as extensions, early departures, etc

    跟进落实预定的更改包括分机,早退房等

  • Manage “no show” reservations by investigation and recording of same 管理“未入住”预定,展开调查并记录

  • Record special billing arrangements for groups and conventions记录团队及会议团体的特别账单事宜

  • Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval

    针对所有的预定所需信用批准联系前厅经理或财务经理

  • Maintain knowledge of special rates/ offers/ promotions了解特殊房价/优惠/推广知识

  • Monitor reservation levels and inform Managers of current and future occupancy rates

    监督预定级别并通知经理相关现行以及未来的住房率

  • Prepare reports as requested (eg to travel agents, business houses etc)准备要求的报告(例如:旅行社、商行)

  • Prepare reservation sales reports准备预订销售报告

其他要求
国际联号工作经历:优先
国内管理公司经历:优先
语言能力:英语-熟练
户籍地:上海
现居地:上海
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公司地址
上海市青浦区诸光路1588弄200号
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职位联系人
Kevin Xu
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  • 酒店业--国内高端酒店/5星级
    行业
  • 500-999人
    规模
  • 国内上市公司
    企业性质
有关上海虹桥绿地铂瑞酒店上海虹桥绿地铂瑞酒店是上海虹桥绿地世界中心酒店群中的个性奢华品牌酒店。酒店拥有393间豪华现代的客房;个性鲜明的餐饮服务融合全日餐厅、行政酒廊、意大利及中餐厅;水疗中心、健身房等完善的娱乐设施平衡您的工作与生活。酒店拥有超过1,200平方米的无柱大宴会厅和11个会议室,满足多种宴会和会议需求。酒店已于2017年11月13日正式开业。 About Primus Hotel Shanghai HongqiaoPrimus Hotel Shanghai Hongqiao is an ideal luxury hotel of Greenland World Center Hotels. The hotel provides 393 stylish rooms and various choices on food & beverage that blends All Day Dining, Executive Lounge, Italian and Chinese Restaurant. Well-appointed Gym, SPA and entertainment facilities give you a great balance after work. The 1,200 m2pillar-less grand ballroom and 11 function rooms are able to meet different business and banquet needs. The hotel has been opened on 13th November 2017. 有关上海虹桥绿地铂瑞公寓上海虹桥绿地铂瑞公寓是上海绿地虹桥世界中心酒店群中的高端酒店式公寓。公寓拥有158间客房,包括面积多达40平方米的单身公寓及面积多达170平方米的三居室等多种房型。此外,该公寓还配有住客独享的健身设施和会议室以平衡客人的生活及工作需求。公寓已于2017年6月正式开业。 About Primus Residence Shanghai HongqiaoPrimus Residence Shanghai Hongqiao is an upscale service apartment of Greenland World Center Hotels. The apartment features 158 apartments, including one bedroom apartment that up to 40m2, and three bedroom apartment that up to 170 m2. It also features private gym and function rooms to meet various requirements for the customers. The residence has already opened on June 2017. 有关上海虹桥绿地铂骊酒店定位为上海虹桥绿地世界中心酒店群高端商务的品牌酒店 – 上海虹桥绿地铂骊酒店专为寻求出行便捷、居住舒适的商务人士量身定制。酒店拥有287间客房、面积约278平方米的多功能厅,以及4个面积从69至150平方米不等的会议室,上海虹桥绿地铂骊酒店是举办各类商务活动的绝佳选择。酒店已于2017年4月15日正式开门迎客。 About The QUBE Hotel Shanghai HongqiaoAs an upscale brand hotel of Greenland World Center Hotels, The QUBE Hotel Shanghai Hongqiao is designed for business travelers who looking for easy access and comfortable stay. The hotel features 287 well designed rooms that offering uncomplicated comfort and the latest technology. POYA all-day dining restaurant offering world class level dining experience,  278 m2 function room and 4 meeting rooms which range from 69 m2 to 150 m2 are perfect choice for business travelers. The hotel has been opened on April 15th 2017.
上海市青浦区诸光路1588弄200号
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