职位描述
工作职责:
Strategic Planning & Execution:
✓ Develop and implement short and long-term strategic plans to achieve the hotel’s revenue and
profitability targets.
✓ Identify and seize business opportunities by conducting market research, analyzing trends, and
monitoring competitor activity.
✓ Develop and execute marketing strategies and promotional campaigns to maximize brand
awareness and market share.
✓ Set pricing strategies and sales targets to optimize revenue generation.
✓ Monitor and evaluate the effectiveness of marketing initiatives and adjust strategies as needed
✓ Actively use Hilton’s sales tools and resources to deepen the understanding of customer patterns
and assist in developing relevant products and packages
Business Acumen:
✓ Develop and implement sales strategies to Optimize occupancy and rate across all market segments.
✓ Identify and pursue new business opportunities and build relationships with key clients and industry
partners.
✓ Analyze market data and trends to optimize revenue management strategies and pricing decisions.
✓ Monitor and report on sales performance against targets and develop action plans to address any
gaps.
Communication & Collaboration:
✓ Foster effective communication and collaboration across all departments to ensure a seamless
guest experience and maximize sales opportunities.
✓ Collaborate efficiently with Revenue Management Consolidated Center (RMCC)to create high value
for hotel performance.
✓ Build strong relationships with internal stakeholders and external partners to support the hotel’s
business objectives.
✓ Represent the hotel at industry events and conferences to promote the brand and build awareness.
✓ Communicate effectively with senior management and provide regular reports on business
performance and strategic initiatives.
Leadership & Team Management:
✓ Build, manage, motivate, and empower a high-performing team to achieve business objectives.
✓ Provide clear direction, set expectations, and delegate responsibilities effectively.
✓ Foster a collaborative and inclusive work environment that encourages innovation and continuous
improvement.
✓ Conduct performance evaluations, provide constructive feedback, and support the professional
development of team members.
✓ Ensure compliance with company policies and procedures.
Continuous Improvement & Innovation:
✓ Stay informed about industry trends, best practices, and emerging technologies.
✓ Identify opportunities for process improvement and implement innovative solutions to drive
efficiency and enhance the guest experience.
✓ Continuously evaluate the effectiveness of marketing and sales strategies and adjust as needed to
achieve business goals.
Direct Reports:
✓ Director of Sales
✓ Director of Events
✓ Marcom Manager
✓ Reservation Manager
任职资格:
Qualifications:
✓ Bachelor’s degree and above.
✓ Passion for the hospitality industry, and Customer-centric mindset.
✓ A minimum of 5-8 years of experience in commercials, with at least 2-3 years in the commercial
leadership role such as Commercial Manager or Commercial Director.
✓ Experience with relevant systems and technologies, this includes of Delphi system, revenue
management systems, CRM software, booking engines, and other relevant tools.
✓ Advance business capability, include strategic thinking and planning, business acumen, Leadership
management, influence and communication skill, Adaptability and resilience.
✓ Fluent in written and spoken English
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公司地址
上海
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