工作职责：
Position Statement: 
The Distribution Operations Sr Analyst will be responsible for assisting Hilton worldwide hotels in maximizing incremental revenue opportunities via approved online distribution channels, providing continuing education to hotels about internal systems and various online distribution channels, identifying opportunities to impact market share, and acting as the operational liaison between online distribution channels and Hilton Worldwide.  

Position Summary: 
As a Team Member in this role, you will be required to:
•	Analyzing weekly and monthly booking production reports to identify availability, booking and rate trends in online distribution channels by property
•	Providing internal systems support and revenue analysis results to hotel management team that impact availability and revenue production
•	Acting as an escalation point for systems and process issues sent by brand and hotel representatives
•	Coordinating new/participating hotel activations, solicitations, terminations, and any ongoing communication regarding online distribution channels with the vendor, GDM, IT, 3rd Party Distribution and Hilton Worldwide regional and corporate staff
•	Examining the needs and concerns of all team‘s processes to determine opportunities or problem areas and provide relevant feedback in the development of enhanced procedures, methods and standards
•	Create, maintain and communicate hotel－level Operations guides, initiatives, and training material including regular review for content relevancy
•	Providing and implementing training for new team members, as well as support and direction to Managers and Analysts
•	Mentoring fellow team members
•	Developing channel, hotel and data management skills of Distribution Operations Analysts as a mentor and leader and providing feedback to Managers and Director on successes and opportunities
•	Identifying and helping to execute improvements in technologies and processes
•	Recommending enhancements in technology or connectivity with channels for the benefit of revenue management and/or hotels
•	Develop, implement, and execute business processes to support the department 
•	Collaborate with other internal teams to craft strategies and achieve breakthroughs that support the wider Commercial Services objectives
•	Support other functions when demand is high by sharing the workload regardless of your core team responsibilities. 
•	 Oversee process－improvement projects to increase execution efficiency with both internal and external stakeholders  
•	Work with other Corporate teams on special project/program requests that impact CRS, GDS, and OTA distribution channels
•	Work on identifying and implementing efficiencies using automation or streamlining that save time and money or generate additional revenues
•	Support and knowledge sharing of channel processes/FAQs with above property APAC commercial teams and RMCC.
•	Perform any other job duties as directed

任职资格：
Required Qualifications

•	Experience working in a hospitality or online environment  
•	Critical thinking and both quantitative and qualitative analytics skills with the ability to use logic and reasoning to creatively identify the strengths/weaknesses of alternative and differentiated solutions, conclusions or approaches to hard problems
•	Ability to develop and maintain a deep understanding of Hilton’s business processes and systems as they relate to Revenue Management, Distribution and Sales across brands and geographies
•	Ability to analyze extensive amounts of information and provide constructive feedback and direction through application of critical thinking and discernment
•	Strong interpersonal and communication skills, including written and verbal communication, to explain complex issues in a clear and concise manner, and to engage audiences when presenting these issues broadly 
•	Capability to handle multiple projects within deadlines; work effectively under time and resource constraints; effectively balance multiple, concurrent demands and appropriately prioritize responsibilities
•	Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities
•	Proficiency in Windows and Microsoft Office applications, SmartSheet, SQL, and Google Doc
•	Ability to exercise sound judgment and decision－making skills to consider the relative costs and benefits of potential actions and to provide recommendations and assist in execution of optimal solutions.
•	Ability to speak and write in Mandarin/Chinese.


Preferred Qualifications

•	Minimum Education: Bachelors / Undergraduate Degree or equivalent
•	Minimum Years of Experience: Two
•	Management Experience （type）: None
•	Minimum Years of Management Experience:  None 
•	Any Licenses or Certificates Required: None

•	Additional Requirements （i.e. % of travel time, etc.）: 
o	Approximately 2－5 overseas trips per year.

关于希尔顿希尔顿（NYSE: HLT）是国际最具知名度的酒店管理公司之一，拥有十七大卓越酒店品牌，在全球113个国家和地区直接管理、特许经营、持有以及租赁超过5,600家酒店，逾912,000间客房。一直以来，希尔顿始终致力于履行世界最热情好客酒店的使命并在卓越职场研究所2018年的“全球最佳职场”评选中名列第二，成为全球排名最高的酒店集团。自1919年成立以来，希尔顿酒店已共计为超过30亿名宾客提供了服务。同时，作为屡获殊荣的常客奖励计划希尔顿荣誉客会?（Hilton Honors），它已为全球近8,200万名会员提供包括电子登记入住及选择客房、数字密钥与智能客房等非凡礼遇。更多详情请登录newsroom.hilton.com，并在Facebook、Twitter、Linkedln、Instagram和Youtube上与希尔顿联系。