工作职责：
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we‘re here: to delight our guests, Team Members, and owners alike.

The Analyst, Openings & Operations Support – GC&M reports directly to the Senior Director, Openings & Operations Support – GC&M （whilst working closely with the Senior Manager, Openings － GCM plus the Senior Director, Openings – GC&M）, the incumbent will be responsible for supporting:

A.	the opening and integration of all new managed hotels within GC&M; and
B.	the implementation of various functional initiatives across the GC&M trading estate

As a pivotal intermediary between Operations, Owners, Development, Technical Services, Brand and other Corporate / Regional Teams, the role will involve the building and deployment of tools and processes that ensure the smooth integration of new assets and new initiatives into the GC&M portfolio.

The role will especially support the myriad of hotel openings related projects in Great China across the Hilton Family of Brands.  This will involve being a key operation representative within a cross functional team that is tasked with the delivery of on－time, on－budget and on－brand hotel openings.

What will I be doing?

As the Analyst, Openings & Operations Support – GC&M, you will be responsible for performing the following tasks to the highest standards:
Openings

•	Support of ‘HOTT’ － the checklist management tool serving all cross－functional teams engaged in hotel openings （Operations, Brand, Commercial, Finance, HR and IT）
o	Permission and access management
o	Training delivery
o	Feedback consolidation and product enhancements
•	Generation and analytical critique of Openings reporting
o	TOD Tracker
o	Openings Dashboard
o	Post Openings （Trading） Dashboard
o	Checklist Rollups
•	Management of resources to support hotels in efficiently completing Opening activities
o	Adaption of standard operating procedures and best practices from the trading estate
o	Creation of additional tools, models and templates as otherwise identified
•	Assistance to the creation and delivery of key stakeholder presentations
o	Project kick offs
o	Owner introductions and readiness updates
o	Team Member meetings
•	Administration of the Openings Authorization process
•	Support to the wider Openings team in their pursuit of assorted strategic projects and initiatives

Operations Support

•	Undertaking of ad hoc analyses to identify performance enhancing opportunities for the trading estate
•	Engagement with multiple Corporate functions re the introduction, coordination and implementation of sought initiatives by Operations.
•	Representation of Operations across the review of such initiatives （pre, during and post deployment）

任职资格：
An Analyst, Openings & Operations Support – GC&M serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

•	BA / BS / Bachelor‘s Degree
•	2 years comparable work experience
•	2 years of hospitality industry experience
•	2 years of experience in creating and handling of complex analytical data
•	Expert in Microsoft Office products including Excel, Word, PowerPoint and Power BI
•	Ability to manage a workload which is quite variable in terms of responsibility and complexity
•	Detail－oriented, confident problem－solver who is able to operate effectively in a fast－paced and highly matrixed environment
•	Proven ability to engage and influence multiple senior leaders through effective communication
•	Ability to travel as required
•	Diverse and international geographical experience
•	Diverse family of brands experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full－service hotels and resorts to extended－stay suites and mid－priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all！

关于希尔顿希尔顿（NYSE: HLT）是国际最具知名度的酒店管理公司之一，拥有十七大卓越酒店品牌，在全球113个国家和地区直接管理、特许经营、持有以及租赁超过5,600家酒店，逾912,000间客房。一直以来，希尔顿始终致力于履行世界最热情好客酒店的使命并在卓越职场研究所2018年的“全球最佳职场”评选中名列第二，成为全球排名最高的酒店集团。自1919年成立以来，希尔顿酒店已共计为超过30亿名宾客提供了服务。同时，作为屡获殊荣的常客奖励计划希尔顿荣誉客会?（Hilton Honors），它已为全球近8,200万名会员提供包括电子登记入住及选择客房、数字密钥与智能客房等非凡礼遇。更多详情请登录newsroom.hilton.com，并在Facebook、Twitter、Linkedln、Instagram和Youtube上与希尔顿联系。