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1. Good interaction with guests, providing appropriate and timely answers to their questions as well as promotional information.
与宾客保持良好互动,解答相关问题及活动信息
2. Answer customer calls and enter correct booking information in the reservation system and record customer's dining information
接听顾客来电预订并在订位系统里正确更新订位讯息以及记录顾客用餐的信息
3. Familiar with all the seats, menus and promotions in the restaurant
熟悉餐厅内所有的座位划分、菜单及促销活动
4. Fully understand the reservation status of the restaurant on the day
熟记餐厅当日的订位状态
5. Record all customer requests
纪录顾客所有需求
6. Familiar with the dining habits of the customer and their names
熟记常客用餐习性及称呼顾客之姓名
7. Provide assistance spontaneously during service
視餐厅营运状况主动协助营运服务
Must Have Qualifications/任职条件
1. computer skills required (Microsoft, word, excel and PowerPoint)
具备熟练的电脑操作能力
2. Have good communication skills
具备良好的沟通能力
3. Have awareness of protecting personal information of our guests
具备保护宾客私人信息的基本职业素养
4. Proficiency in written and oral English to read, write and hear, ability to use English operating system and communicate with guests who speak English
需要流畅的英文读写及听说能力,能使用英文操作相关系统,及与使用英语与宾客沟通
5. Height of 1.6 meters and above preferred
身高需要至少1米6以上
上海隐居酒店管理有限公司由上海尊瑞酒店管理有限公司和原浙江隐居集团战略重组而成,融合了原隐居集团的品牌优势与锦江连锁酒店管理基因,公司目前拥有隐居繁华、隐居、小隐和瑞轩等多个国内知名的连锁度假酒店品牌,拥有超过60家签约连锁度假酒店。在当前文化型旅游消费快速崛起,中高端度假酒店快速发展的背景下,上海隐居将是国内连锁度假酒店市场最具投资价值的创业型公司。新隐居的起航,将重新探索与实践在酒店品牌的基础上,构建“精品酒店+生活方式+文化创意”于一体的精准且多元的运营体系。隐居,引领与缔造一个平行于现实世界之外的“隐居世界”,温暖、静谧、美丽、自由,心驰神往且充满幸福感。为观念现代、行动积极、精神富足的社会先锋们提供舒适放松、充电修身及有效社交的空间与时间。构建与普惠“隐居”专属的生活态度与处世理念。缔造一个富足精神世界与充盈物质世界的平衡时空。