Greets and registers guests , providing prompt and courteous service .Check in / out of guests . Resolves guest challenges throughout their stay in our hotel . upgrades guests as required . Promotes hotel services .
热情友好的问候客人,确保提供高效一致的服务。对入住期间的各种需求和问题予以快速解决,销售酒店各项产品确保利润最大化。
Specific Job Knowledge, Skill and Ability 工作技能技巧要求:
1.Considerable skill in the use of a calculator to perform moderately complex mathematical calculations without error.
能运用计算器材准确无误的进行各种数据运算。
2.Ability to read, Listen and communicate effectively in English, both verbally and in writing.
能用英语有效的倾听和进行沟通。
3.Ability to access and accurately input information using a moderately complex computer system.
熟练操作酒店电脑系统。
4.Ability to effectively deal with internal and external customers , some of whom will require high levels of patience , tact and diplomacy to defuse anger , collect accurate information and resolve conflicts.
擅长于处理宾客关系,能有效快速的应对处理各种问题。
5.Interpersonal skills to provide overall guest satisfaction.
以较强的人际交往能力提高客人满意度。
6.Ability to work under pressure and deal with stressful situations during busy periods.
能在强压下胜任工作。
DoubleTree by Hilton Shanwei, is a beach front hotel and the first international brand hotel in Shanwei,Guandong. It is located in Jinting Bay, about 7 km from the city center and a 25-minutes drive from Shanwei high speed railway station. The economic circles of Guangzhou, HongKong, Shenzhen and Xiamen is only 1 to 1.5-hours from the hotel by High Speed train. Hilton Group will become the future development booster of Shanwei and the DoubleTree by Hilton Shanwei will become a major force in Shangwei's tourism market by attracting more local and international tourism. 汕尾保利希尔顿逸林酒店是首家入驻汕尾市的国际品牌酒店。酒店位于汕尾市西距离市中心约7公里的金町湾。从酒店到汕尾高铁站驾车只需25分钟车程,酒店与临近的广州、香港、深圳、厦门等国际化城市形成1小时高铁经济圈可快捷高效到达目的地。希尔顿集团的入驻必定将成为汕尾市未来走向国际化发展的助推剂,汕尾保利希尔顿逸林酒店也将吸引更多的国际化的旅游资源并成为汕尾市旅游市场结构的调整开拓者。DoubleTree by Hilton Shangwei features 288 luxury guestrooms, majority of them enjoying sea views of Jinting Bay. Hotel has the All Day Dining, Chinese and Specialty Restaurants, plus the Lobby Lounge, Banquet and an Outdoor swimming pool. Hotel is part of a huge mixed-use development project consisting of golf courses, villas, tourism and commercial facilities that span over an area of 3.8 million square meters. It is a perfect blend of business and nature which is a great choice for business, leisure, corporate events and, private parties and functions. The property has direct beach access and is envisaged to be the upcoming focal point of Shanwei.汕尾保利希尔顿逸林酒店拥有288间豪华客房,所有客房均坐拥优越的观景视角,身居其中,金町湾海景的魅力景致一览无余。酒店拥有全日制餐厅、中餐厅、特色餐厅、大堂酒廊及宴会厅和户外泳池。酒店位于由高尔夫球场,别墅,旅游区和商业区组成的综合体其中,整个项目占地面积超过380万平方米,是商业与自然,忙碌与休闲的完美融合,并将成为商务出行、休闲旅游、公司宴会、私人派对的绝佳之选,从酒店可以直接到达沙滩,它也必将在未来成为汕尾的发展中心。Benefits for the Team Members : 员工福利:1. Free Duty Meal 免费用餐Duty meals per working day will be provided to all team members.所有团队成员均可在员工餐厅免费用餐。2. Free Team Member Sea-view Accommodation免费海景公寓宿舍Team Member Accommodation will be provided to non-local team members with air conditioner, washing machine, beddings and WIFI. 酒店为非本地的团队成员提供舒适的员工宿舍,每个房间均配备空调,洗衣机,床上用品及免费WIFI。3. Social benefits 全面的社会福利Full social insurance and housing fund will be offered to all team members.养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金。4. Team Member Travel Program 团队成员入住优惠价It is Hilton's policy that team members can benefit from team member rate (J1D) when rooms are available.希尔顿成员可在全球姐妹酒店享有非常优惠的员工入住优惠价。5. Leave Benefits 假期福利We provided our team members with several types of leave including public holiday, annual leave, paid medical leave, maternity leave, marriage leave, compassionate leave, etc.法定节假日、年假、带薪病假、产检及陪产假、婚假、丧假等。6. Team Member Awards 团队成员嘉奖We will award whoever dedicates to work as Team Member of Month, Team Member of year and etc.酒店将定期进行月度优秀成员、年度优秀成员等表彰。7. Team Member Training System 团队成员培训In Hilton Worldwide, we provide online courses (in the Hilton Worldwide University), class training, cross training in sister hotels and internal transfer opportunities for all full-time team members.我们提供在职培训、课堂培训、全员免费希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。8. Variety of Activities团队成员活动Hotel will organize a variety of activities for team members regularly.酒店人力资源部会定期为团队成员举办各种丰富多彩的活动。Address & Telephone:地址及联系方式:HR Dept. Doubletree by Hilton Shanwei, Jinting bay, Shanwei City, Guangdong Province广东省汕尾市汕尾城区保利金町湾汕尾保利希尔顿逸林酒店人力资源部 +86 (0)660 3918 888 转人力资源部Please bring a photo (2.5X87.5px) in color, ID card, a copy of your certificates and other qualifications.求职请携带近期彩色1寸照片,身份证、相关学历或岗位资质证明原件及复印件。