• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 领导好
• 帅哥多
• 美女多
• 包吃包住
• 人性化管理

• Responsible for the cleanliness of assigned service areas.
负责所分配的服务区域的整洁；
• Respect guest privacy.
尊重客人的隐私；
• Offer all possible assistance to guests and respond to guests request.
尽可能地为客人提供帮助，响应客人的要求；
• Cleans and supplies guest area according to standards and procedures.
按照标准程序清扫及补给客耗品。
• Maintain all equipment in good working condition.
维持所有的装备处于良好的工作状态；
• Report any loss or damage of furniture, fixture or equipment to the Supervisor.
向主管汇报任何家具,固定物或装置的丢失或损害；
• Report maintenance deficiencies to the Supervisor.
向主管报告养护的不足；
• Report for duty punctually wearing the correct uniform and name badge at all times.
按时穿戴正确的制服和名牌。
• Provide a courteous and professional service at all times.
随时提供有礼貌的和专业的服务；
• Maintain good working relationships with own associates and all other departments.
与本部门和其它部门的同事保持良好的工作关系；
• Deliver high quality service to guests.
为客户提供高质量的服务；
• Ensure guest needs and reasonable requests are met.
确保满足客人的需要和合理的要求；
• Seek opportunities to improve guest service.
寻找机会不断地改善服务质量；
• Take appropriate action to resolve guest complaints.
采取恰当的方式解决客人的投诉；
• Promote the hotel products and services.
促动酒店产品和服务的销售；
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
保持高水平的产品和服务的知识，以便为客人解释服务和便利设施并将这些服务和便利设施销售出去；
• Adhere to the hotel’s security and emergency policies and procedures.
坚持酒店安全制度、紧急情况处理规定和程序；
• Ensure a high level of cleaning is maintained in work area Cleaning the room and service the guest according to standards, take care of guest property and hotel property.
保持维护所在工作区域的高度整洁，服务客人与清洁卫生时必须遵照标准运作程序及规章制度，保管好酒店的财务及客人的财产；
• Respect each other, adhere teamwork.
尊重别人，发扬团队精神；
• Carry out other tasks as directed by your supervisors.
完成你上级交待的其它任务；
• Be familiar with hotel and guest privacy policy, and follow it strictly.
熟知酒店和客人信息隐私保护政策，并严格遵守。

郑州航空港诺富特酒店是由郑州航空港区航程天地置业有限公司投资修建、由法国雅高集团管理的四星级酒店。酒店距市中心28公里，距新郑机场仅15分钟车程。酒店拥有215间客房和套房，全日制西餐厅、大堂吧、行政酒廊，宴会厅和会议室，另还设有健身中心和恒温泳池。Novotel Zhengzhou Airport is a four-star hotel invested and built by Zhengzhou Airport Zone Hang Cheng Sky-Land Real Estate co., LTD and managed by Accor management group. The hotel is 28 kilometers from city center and only 15 minutes from Xinzheng airport. The hotel has 215 guest rooms and suites, all day dining western restaurant, lobby bar, executive lounge, banquet hall and meeting room, as well as fitness center and constant temperature swimming pool.