招聘Front Desk Supervisor 前台主管_南昌华侨城福朋喜来登酒店招聘信息-最佳东方

QUALIFICATION 任职资格：

* College diploma required or above.

大专以上学历

* Hotel management, hospitility Management or related field.

酒店管理、旅游管理等相关专业。

* Minimum of two years of same position experience or more than 5 years work experience in low level.

2年以上同等工作经历或5年以上低一级工作经历。

* Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。

* Problem solving, reasoning, motivating, organizational and training abilities.

具有解决问题，推理，号召，组织和培训能力。

* Excellent reading, writing and oral proficiency in the English language.

具有英语听说读写能力。

JOB DESCRIPTION 职位说明：

* During the guest check in maintaining customer relationship to ensure that guests receive the most satisfactory service and attention.

在客人入住期间内维护客户关系以保证客人得到最满意的服务和重视。

* Ensure that lives in the executive floor guests repeat the member can enjoy the standard service treatment.

确保住在行政楼层的贵宾、回头客、会员能够享受到符合标准的服务待遇。

* To meet the VIP guests.

亲自迎接酒店贵宾。

* And other departments or outside work closely cooperation to provide quality services for guests.

和其他部门或外界合作关系紧密配合为住店客人提供优质服务。

* Familiar with financial policies and procedures, closely contact the financial department to ensure follow accounting procedures.

熟悉财务的政策和程序，紧密联络财务部门确保遵循财务程序。

* Effective management of guests record system.

有效管理住店客人历史记录系统。

* Recommend to executive floor guests hotel services and facilities.

向住店客人推荐酒店的服务和设施。

* Solicitation of Priority Club applications.

邀请新会员的加入。

* Concern for the special needs ofr guests and take positive administrative to try our best to meet.

关注住店客人的特别需要，并采取积极行政来尽力满足。

* The standard of telephone etiquette and procedures.

执行电话礼仪标准和程序。

* Guests complaints, and actively make a line of remedial action.

处理住店客人投诉，积极做出行补救行动。

* To evaluate the behavior of subordinate performance, such as it is necessary to take the initiative to make the corresponding action plan.

评估下属的行为表现，如有必要主动作出相应的行动计划。

* Prepare employees effective work arrangement, reasonable arrangement of holiday.

准备员工的有效工作安排，合理安排休假。

* Work in the company's human resources structure framework, ensure employees work performance, to help plan future staffing needs.

在公司人力资源结构框架中工作，确保部门员工的工作表现，协助计划未来员工需求。

* Prepare and execute the specific job plans for new employees.

准备和执行新员工的具体工作职责的计划。

* Ensure that all employees training needs have been executed, and plan training design and execution has met all requirements.

确保所有员工的培训需求都得到了执行，并且培训的计划安排、设计和执行都满足了所有需求。

* According to hotel policy, organization probation employee assessment and formal performance evaluation.

根据酒店方针，组织试用期员工评估和正式工作表现评估。

The hotel is located in the south west corner of downtown, on the east bank of the Gan River, adjacent to Xiang Lake in the east and Nanchang Zoo in the west. It enjoys the convenient transportation access, Bayi Square, Qiushui Square, Tengwang Pavilion and other noted tourist attractions are within its 30-minute traffic circle. It is 20-minute drive from Nanchang West Railway Station, and 40-minute from Changbei Airport. The Metro Line 5 to be constructed travels through the site.Our design is all about authenticity, which comes through in the craftsmanship of furniture, the honesty of materials, the display of local influences.In our spaces, form follows function and timeless classics meet modern details. Found objects feel collected over time and show our respect for the heritage of great design.We like to keep it simple and make your stay comfortable. The hotel has 151 warm and comfortable rooms and suites, all equipped with perfect facilities and services. In the spacious office area, the high-speed wireless network keeps you touch with the outside world at any time or 55-inch LCD TV brings you major news from the outside. Standing on the balcony, you can enjoy the beautiful scenery of Xianghu Lake and the urban landscape of OCT comprehensive cultural and tourism site. The cozy Simmons bed is your final destination after a busy day, allowing you to have sweet dreams all night. Our welcoming room and amenities will make your time with us simple and uncomplicated. 酒店位于南昌市中心城区西南角，赣江东岸，东侧毗邻象湖，西侧紧邻南昌市动物园。区域交通便捷，30分钟内可至八一广场、秋水广场、滕王阁等南昌知名旅游景区；距离南昌西站20分钟车程，距离昌北机场40分钟。即将动工的地铁5号线将途径项目点。在经典中融入现代细节，为寻求平衡的独立旅者献上富有当地特色的饮品和活动，提供轻松舒适的旅行体验。备齐旅途所需，风格经典永恒。福朋秉承简约舒适的住宿理念。酒店拥有151间温馨舒适的客房与套房，均配备完善的设施与服务，你可以在宽敞的办公区域通过高速无线网络与外界随时保持联络或通过55寸液晶电视收看国内外重大新闻。驻足客房观景阳台极目眺望您可饱览美丽的象湖风光和华侨城欢乐象湖文旅项目景观。独具特色的席梦思舒适之床让您尽享一夜酣眠，置身于此，悦享简约生活。