招聘Reception GSA 前台接待_南昌华侨城福朋喜来登酒店招聘信息-最佳东方

QUALIFICATION 任职资格：

* College diploma required or above.

大专以上学历。

* Hotel Management, Hospitility Management or related field.

酒店管理、旅游管理等相关专业。

* Problem solving, reasoning, motivating, organizational and training abilities.

具有解决问题，推理，号召，组织和培训能力。

* Excellent reading, writing and oral proficiency in the English language.

具有英语听说读写能力。

JOB DESCRIPTION 职位说明：

* Warm welcome and friendly reception guests.

友好热情的欢迎和接待客人。

* According to the procedures for guests check-in and check-out, as a member of the hotel Repeat business and improve the quality of service.

根据程序为客人办理入住和退房，为酒店的会员、回头客和贵宾提高品质服务。

* Familiar with department standards and procedures.

熟知部门的标准和程序。

* Accurate operation check-in, check-out and using computer system, guarantee and reserve, and work closely with other departments to meet the guest requirements.

准确操作入住,退房和换房的电脑系统,保证和预定一致,及与其他部门紧密协作满足客人要求。

* Ensure that the reception clean.

确保前台区域清洁。

* To ensure the accuracy of the deposit, and report the corresponding cash transactions.

确保备用金的准确性，和报表相对应的现金交易。

* Change service for guests to provide foreign currency and traveller's cheques.

为客人提供外币和旅行支票兑换服务。

* Together with my colleagues to follow and ensure all financial policies and procedures of updates.

与同事一起共同遵循和保证所有财务政策和程序的更新。

* Be familiar with all hotel promotional activities, such as quarterly promotion, aviation membership plan, management of the company's guest loyalty program.

熟悉酒店所有推广活动，比如，季度推广、航空会员计划、管理公司的“客人忠诚计划”。

* Pay close attention to and meet the requirements of the guests, in the case of can't solve immediately report the competent.

关注并满足客人的要求,在不能解决的情况下立即汇报主管。

* Farewell check-out guest, ensure that the guest before departure left a good impression and make all efforts to do this.

欢送退房客人，确保客人在离店以前留下良好的印象并为此做出一切努力。

* Planned and organized the execution of the flat and do relevant preparation

有计划和条理的执行平账和做足相关的准备工作。

* During the night shift, check all the related reports, prepare the report and the related reports to guests.

夜班期间，检查所有的相关报表，准备次日的报表和次日到达客人相关报表。

* Familiar with comprehensive knowledge and skills, including scheduled programs, email and the message read, due to the operation of the system.

熟悉全面的知识技能，包括预定的程序,电邮和留言的读取，预定系统的操作。

* The behavior and performance consistent with hotel brand.

行为和表现和酒店品牌保持一致。

* Check to ensure that the working area clean and organ.

检查确保前台工作区域的干净和有条理。

* As a member of the hotel Repeat customers and guests to improve quality

为酒店的会员、回头客和贵宾提高品质服务。

* Familiar with hotel safety, first aid, fire fighting, and emergency handling procedures, and correctly use the relevant equipment.

熟悉酒店安全，急救，消防，和紧急情况的处理程序，并能正确的使用相关的设备。

* To the competent notified of potential danger.

向主管通报存在的潜在危险。

* Complete other work supervisor assigned.

完成主管分配的其它工作。

The hotel is located in the south west corner of downtown, on the east bank of the Gan River, adjacent to Xiang Lake in the east and Nanchang Zoo in the west. It enjoys the convenient transportation access, Bayi Square, Qiushui Square, Tengwang Pavilion and other noted tourist attractions are within its 30-minute traffic circle. It is 20-minute drive from Nanchang West Railway Station, and 40-minute from Changbei Airport. The Metro Line 5 to be constructed travels through the site.Our design is all about authenticity, which comes through in the craftsmanship of furniture, the honesty of materials, the display of local influences.In our spaces, form follows function and timeless classics meet modern details. Found objects feel collected over time and show our respect for the heritage of great design.We like to keep it simple and make your stay comfortable. The hotel has 151 warm and comfortable rooms and suites, all equipped with perfect facilities and services. In the spacious office area, the high-speed wireless network keeps you touch with the outside world at any time or 55-inch LCD TV brings you major news from the outside. Standing on the balcony, you can enjoy the beautiful scenery of Xianghu Lake and the urban landscape of OCT comprehensive cultural and tourism site. The cozy Simmons bed is your final destination after a busy day, allowing you to have sweet dreams all night. Our welcoming room and amenities will make your time with us simple and uncomplicated. 酒店位于南昌市中心城区西南角，赣江东岸，东侧毗邻象湖，西侧紧邻南昌市动物园。区域交通便捷，30分钟内可至八一广场、秋水广场、滕王阁等南昌知名旅游景区；距离南昌西站20分钟车程，距离昌北机场40分钟。即将动工的地铁5号线将途径项目点。在经典中融入现代细节，为寻求平衡的独立旅者献上富有当地特色的饮品和活动，提供轻松舒适的旅行体验。备齐旅途所需，风格经典永恒。福朋秉承简约舒适的住宿理念。酒店拥有151间温馨舒适的客房与套房，均配备完善的设施与服务，你可以在宽敞的办公区域通过高速无线网络与外界随时保持联络或通过55寸液晶电视收看国内外重大新闻。驻足客房观景阳台极目眺望您可饱览美丽的象湖风光和华侨城欢乐象湖文旅项目景观。独具特色的席梦思舒适之床让您尽享一夜酣眠，置身于此，悦享简约生活。