• 五险一金
• 过节费
• 年底双薪
• 包吃包住
• 带薪年假
• 技能培训
• 岗位晋升
• 管理规范
• 节日礼物
• 员工生日礼物

QUALIFICATION 任职资格：
* College diploma required or above
大专以上学历
* Hotel Management, Hospitility Management or related field
酒店管理、旅游管理等相关专业
* Minimum of two years of same position experience.Or more than 5 years work experience in low level.  
2年以上同等工作经历或5年以上低一级工作经历
* Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力
* Problem solving, reasoning, motivating, organizational and training abilities.
具有解决问题，推理，号召，组织和培训能力
* Excellent reading, writing and oral proficiency in the English language.
具有英语听说读写能力

JOB DESCRIPTION 职位说明：
* Constant customer contact directed towards existing customers and potential customers.Creative Contribution to rooms and F&B.
与所有客户保持联系，提升公司的住房量及餐饮上为酒店寻求更多的业务.
* Conduct active distribution of product information and create awareness in the market and business segment or responsibility.
积极宣传酒店产品，为客户提供全程服务.
* To provide after-sales service in particular to ensure all guest complaints are taken seriously and discussed with respective department when necessary.
提供售后服务，确保认真对待所有投诉，在必要时与相关部门进行沟通.
* Interact and attend to guest request, concerns and feedback in a professional manner.
以专业的方式与客人互动，关注他们的需求及反馈.
* Keep clients advised of latest information regarding hotel’s development.
记录客户对于酒店发展的建议和最新的信息.
* To upkeep of updated record of all sales activities for each accounts (including updated database, production tracking, trends and movement of each accounts）and know all current year city events
确保所有客户信息的时时更新，包括数据信息的更新，产品跟踪，客户动向，了解城市当年各项活动
* Read and route incoming mails. Answer telephone in a professional and efficient manner and provide relevant information to callers .
阅读电子邮件，接听电话专业、高效，并能能够提供相关信息
* Ensure all incoming correspondence and telephone enquiries are handled with efficiency and great care to build up a pleasant working relationship.
保证对所有的来信和电话询问都进行有效的处理,建立一种令人愉快的工作关系.
* Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer intervie.
履行客户关系管理的职责，通过完成计划周详的客户拜访实现销售目标.
Maintain good inter communication and good working relations with all departments and all external contacts.
与酒店各部门员工及所有客户保持良好的相互沟通和合作关系.
* To ensure that all arrangements and requirements agreed with clients with regards to rooms, banquets or F&B services are carried out prior to or during guests stay in the hotel.
保证已与客人确认的客房，宴会及餐饮服务在客人未到或在酒店入住时完成.
* Recommends to the Director of Sales on promotions and campaign to reach specific markets .
向销售总监就针对细分市场的促销活动提出建议. 
* To always practices “Cross Selling” and Up sell in accordance with corporate and department guidelines during sales calls.
在拜访客户时，经常使用Cross Selling” 和 Upsell等销售技巧.

The hotel is located in the south west corner of downtown, on the east bank of the Gan River, adjacent to Xiang Lake in the east and Nanchang Zoo in the west. It enjoys the convenient transportation access, Bayi Square, Qiushui Square, Tengwang Pavilion and other noted tourist attractions are within its 30-minute traffic circle. It is 20-minute drive from Nanchang West Railway Station, and 40-minute from Changbei Airport. The Metro Line 5 to be constructed travels through the site.Our design is all about authenticity, which comes through in the craftsmanship of furniture, the honesty of materials, the display of local influences.In our spaces, form follows function and timeless classics meet modern details. Found objects feel collected over time and show our respect for the heritage of great design.We like to keep it simple and make your stay comfortable. The hotel has 151 warm and comfortable rooms and suites, all equipped with perfect facilities and services. In the spacious office area, the high-speed wireless network keeps you touch with the outside world at any time or 55-inch LCD TV brings you major news from the outside. Standing on the balcony, you can enjoy the beautiful scenery of Xianghu Lake and the urban landscape of OCT comprehensive cultural and tourism site. The cozy Simmons bed is your final destination after a busy day, allowing you to have sweet dreams all night. Our welcoming room and amenities will make your time with us simple and uncomplicated.      酒店位于南昌市中心城区西南角，赣江东岸，东侧毗邻象湖，西侧紧邻南昌市动物园。区域交通便捷，30分钟内可至八一广场、秋水广场、滕王阁等南昌知名旅游景区；距离南昌西站20分钟车程，距离昌北机场40分钟。即将动工的地铁5号线将途径项目点。      在经典中融入现代细节，为寻求平衡的独立旅者献上富有当地特色的饮品和活动，提供轻松舒适的旅行体验。备齐旅途所需，风格经典永恒。      福朋秉承简约舒适的住宿理念。酒店拥有151间温馨舒适的客房与套房，均配备完善的设施与服务，你可以在宽敞的办公区域通过高速无线网络与外界随时保持联络或通过55寸液晶电视收看国内外重大新闻。驻足客房观景阳台极目眺望您可饱览美丽的象湖风光和华侨城欢乐象湖文旅项目景观。独具特色的席梦思舒适之床让您尽享一夜酣眠，置身于此，悦享简约生活。