岗位职责
1.协助酒店高级管理层负责及整个饭店的运作收集对客服务过程中所产生的问题信息。
2.大堂副理在前厅部经理的直接领导下,在当班期间负责整个酒店的正常运作。
3.要负责处理宾客的问题和投诉。
4.要负责重要宾客的迎领工作。
5.进行整个酒店的安全和日常的设备检查工作。
6.解决当班期间发生的安全问题。
7.向其它班次协调交班记录上需要沟通的事项。
上海汽车城瑞立酒店是瑞立集团旗下独立开发并自持运营的第五家酒店,坐落于全球汽车产业高地–上海国际汽车城的核心区域,面朝1200亩公园占据一线景观,背靠地铁11号线上海汽车城站。20分钟直达虹桥枢纽,是区域城市新地标。作为新入驻嘉定的高端商务酒店,以现代的设计风格、优秀的服务品质、高端的会议设施及独具的餐饮为特色,为您的旅途带来尊崇之享。Shanghai Auto City Sorl Hotel is the Five-Star hotel independently developed and operated by Sorl Group. It is located in the core area of Shanghai International Auto City, a global auto industry highland. It occupies a front-line view facing 1200 mu of park and is backed by Shanghai Auto City Station on Metro Line 11. It takes 20 minutes to reach Hongqiao hub, which is a new landmark of the regional city. As a newly-established high-end business hotel in Jiading, it is characterized by modern design style, excellent service quality, high-end conference facilities and unique catering, which will bring respect and enjoyment to your journey.