• 五险一金
• 带薪年假
• 技能培训
• 岗位晋升
• 包吃包住
• 节日礼物
• 人性化管理
• 管理规范
• 员工优惠价
• 员工生日礼物

 1. Enhances guest recognition at all times by addressing guests by name and interacting with them on a professional level          
   任何时候都要以客人的名字称呼客人, 用专业的水平和客人交流          
          
2. Always offers an alternative if a requested service is unavailable.           
   在某些项目不允许的情况下要给客人提供多重选择          
          
3. Always visible to guests by being present at the reception desk.           
   当客人出现在前台时要在第一时间内察觉, 并给予专业服务          
          
4. Be fully conversant with Banyan Tree Spa services and facilities in order to be able to make helpful           
   recommendations, and to be able to up-sell Spa services and Spa products           
   对于悦榕庄水疗的各种服务项目和设施设备要熟记于心, 便于随时对服务和产品进行升级销售          
          
5. Answers telephone calls in a professional, courteous and polite manner in accordance with hotel’s standards.          
   按照酒店的规定,专业,客气,有礼貌的接听来电          
          
6. Accepts and accurately record all guest bookings for Spa services in accordance with departmental procedures.          
   按照本部门的程序,接受和准确的为客人预定          
          
7. Ensure that all cashiering functions are carried out in accordance with hotel’s accounting procedures.           
   确保所有的出纳运作都与酒店财务部的操作程序保持一致          
          
8. Accepts responsibility for, and to show initiative in decision making when handling minor guest objections, in order           
   to enhance guest satisfaction.          
   承担责任, 在处理一些低级客人的无理要求时要表现出果断的判断力,以提高客人的满意度          
          
9. Refers major guest objections to immediate superior to prevent further guest dissatisfaction           
   针对一些重要客人对我们工作的反对或不理解时,及时上报上级以免增加客人的不满意感          

丽江复华丽朗度假酒店丽江复华丽朗度假酒店坐落于丽江市束河古镇旁，距离著名的5A级景区玉龙雪山仅25分钟车程。作为丽江超大规模的度假酒店及会展中心，在这里您将享受丽朗独有的集 “宿、食、乐、行、聚 + MC” 为一体的一价尽享完美假期。酒店拥有455间风情客房和86栋豪华别墅，可容纳3000人规模的丽江雪山国际会展中心、假日厨房全日餐厅、丽乐汇（家庭俱乐部）、尊顶、岚之汤汤泉馆、水SPA、威风探险家俱乐部、欢唱练歌坊、嘉年华秀场以及带领客人探索丽江风情的丽朗村外游和MC魔法师团队，充分满足会议会展和休闲旅游的完美期待。酒店毗邻风情商业街——纳街，通过饮食、器物、文化、酒吧等多角度还原丽江风情；超震撼的户外水秀，流光溢彩再续纳西美丽传说；全球最大的雪山花海乐园，创造惊世浪漫之美52万平米的山景乐园；为您带来更深层次的目的地体验。Libre Resorts Lijiang Libre Resorts Lijiang, is located next to Shuhe Ancient Town, and within 25 minutes driving distance from Jade Dragon Snow Mountain. As Lijiang's largest resort and exhibition destination, here you get to enjoy Libre's way of Staying, dinning, playing, relaxing, socializing, and our ‘one for all’ experience while staying in one of China's most beautiful cities.The resorts hosts 455 deluxe rooms and 86 luxurious villas, with varying characteristics and themes. It also offers Lijiang's largest convention center, the Gallery Kitchen restaurant, Joyland, The Summit, Reminisce Onsen, Agula SPA, Wild Hootz, The Vocal, our internationally staffed Carnival Shows, and unique journeys with Libre Escapes all offer something for everyone. If that weren’t enough Libre Resorts has developed the Magic Crew. These fun, outgoing and knowledgeable people live in the resorts full time and are always available for conversation, games and activities.Libre Resorts Lijiang is uniquely positioned to feature an unprecedented, exclusive and relaxing experience for all.