岗位职责/岗位要求
岗位职责
1.随时以友好和乐于协助的态度迎接客人,并尽量了解和称呼客人的名字;
2.按照既定工作程序为所有来客登记并安排房间;
3.履行入住、退房和换房手续,并确保所有资料都按照预订情况完整的输入酒店电脑系统;
4.保持库存现金限额并保证每日对所收现金进行准确报告;
5.为酒店客人的个人支票及旅行支票兑换现金,并协助进行外汇兑换;
6.熟知部门标准工作程序,随时留意会计政策和工作程序的变化;
7.尽一切努力确保客人在离店时会对酒店的服务有很好的印象;
8.执行审计结余,并为审计工作进行各项有序的准备;
9.随时保持前台工作区域的整洁和有序,并以此作为自己的个人兴趣和骄傲 。
岗位要求
1.至少半年以上此职位或相关工作经验优先考虑;
2.优秀的沟通交流能力,流利的英语表达能力;
3.熟练使用电脑办公软件,具备前台接待员系统知识和技能;
4.性格开朗、头脑灵活、工作踏实,具有较强的服务意识、推销意识和责任感。
With a building area of 90,000 sq. meters, Sanya Conifer Resort features a 1,200-sq. meter infinity swimming pool in the rooftop garden; it offers a spectacular vantage point for a panoramic view of Hainan’s beautiful sunset, and in addition, a wedding plaza forms the perfect setting for a romantic proposal. The excitement is not over until you have tried our glass-bottom pool suspended 70 meters in mid-air. Finally, an indoor heated swimming pool provides the rare and only opportunity for a dip during the winter weeks in Sanya Bay.The hotel features 401 deluxe rooms and suites with stunning ocean views and an array of authentic cum creative restaurants on offer: “Jie Zhu Gong Mr Fai’s Private Parties” on the 16th floor, the Fusion Food Court serving all-day dining to guests beyond midnight and plenty more.Entertainment and recreation have the young and the beautiful covered: children are assured adventures at the Coodyssey and ladies will find an indulging and rejuvenating experience at our Laithai Spa. Gabriel’s Gym & Yoga Center rounds out our health concept for the hotel.We offer premium facilities for meetings and conferences - a 1,200- sq. meter Grand Ballroom and 9 meeting rooms are equipped to accommodate a variety of events.Enjoy your stay at Sanya Conifer Resort!The pleasure is yours and the honour is ours! 三亚康年酒店(Sanya Conifer Resort),三亚湾里一众酒店新标杆。酒店建筑面积9万平米,拥有1200㎡顶层无边际泳池,顶层日落观赏最佳地带、浪漫的水上空中求婚平台、独特的70米高空悬挑透明泳池以及室内恒温泳池。酒店拥有401间一线豪华海景客房与套房,解煮公•揮哥私房菜空中180°海景豪华包房,荟萃美食广场,打造全新的餐饮体验。精心设计的莲泰水疗、健身中心以及酷得爽儿童中心。设施齐全的1200㎡大型多功能厅及9个会议厅能够满足不同的会议需求。我们的理想合作伙伴:年满18岁,有朝气,有活力,能吃苦耐劳,品格良好,愿意从事酒店服务行业,有团队合作精神。 联系人:陈女士电子邮箱:syconifer_hr_rm@163.com面试地址:三亚市三亚湾路189号三亚康年酒店人力资源部办公室酒店地址:三亚市三亚湾路189号