• 五险一金
• 技能培训
• 管理规范
• 包吃包住
• 岗位晋升

Responsible for the smooth, efficient and professional operation of allfront office areas. Ensure good communications among departments.
确保前厅区域的工作能够顺利、高效、专业地运作。确保各部门间的良好沟通。
Ensures that all procedures and policies are in place and followed.Conducts audit and controls on a regular basis. Communicates with accounting incase of any irregularities; and coaches and counsels associates wheneverappropriate. 
确保能够遵守所有的规章流程和法规。定期管理审计帐目，如果出现什么不合法的现象要与财务及时沟通，适合的时候对员工给予指导和警告。
Ensure proper check-in/ out procedure are followed. Strictly followsbank-out procedures and cash handling procedures. Be familiar with salesstrategy, ensure No Further Rate guarantee
很好地遵循登记入住及退房流程。严格遵守银行支取流程和现金处理流程。熟悉销售策略，确保“最优惠价格保证”。
Ensure Confidentiality of User Log-ons. Ensure that Front Desk users arelogged out when leaving the area.
对计算机用户登陆（程序）要保密，离开前台时，要确保已退出登陆。
Responsible for Rooms Controllers daily tasks being followed and reviewed.Appropriate and accurate room blockings are being indicated on a daily basis. 
负责房控员日常工作的完成及核对，每天正确地标注出锁过的房间。
Responsible for training and hiring newly hired associates in guestrelations area. Ensures that daily training is provided for technical,hospitality, communication, management, and organizational skills. 15 minutedaily training is required. 
负责客户关系工作区域的员工培训及新员工的招聘。确保日常培训中应该包括技能培训、礼仪、沟通培训、管理培训以及组织技能的培训。每天需培训15分钟。
Ensures that recognition programs for both guest and associates are inplace and working. Responsible for all repeat guest special requests, leadfront desk team to follow through and ensure guest has an enjoyable stay.Establish system in place for repeat/rewards/VIP guest recognition program.Being able to contribute and lead front desk team to participate in up saleprogram. 
确保客人及员工识别系统能够正常运行，满足回头客的特殊要求。带领前台员工坚持工作，并确保客人在酒店能过得愉快。建立回头客、回馈客人、VIP客人识别系统，能够促使并领导前台员工参与前台卖房体系。
Directly responsible for Marriott Rewards Sign-up program. Responsible ofestablishing the game plan; ensure rewards sign- up rates and activation ratesmeets brand goal. 
直接负责万豪礼赏会员注册，并设立礼赏会员注册奖励计划，确保礼赏会员注册率和活动率达到集团目标。

       上海紫竹万怡酒店坐落于闵行区紫竹国家高新技术产业开发区数字创意港，大楼外观设计撷取了二进制概念突显了高科技数字时代的元素。交通便利，经虹梅路高架可轻松前往中环和外环，便捷连接上海虹桥商务区和各大核心商圈。       酒店拥有233间宽敞明亮的客房和套房，布局时尚，舒适优雅，均设有灵活的办公和休闲空间，配以高品质的现代化商务设施，包括高速互联网连接、55寸平板高清电视及符合人体工学原理的沙发等，为宾客打造高效、舒适的入住体验。       酒店设有820平方米设计灵活的会议场地且配备先进的视听设备。包括可容纳400人的宴会厅以及4间多功能厅，可自由分隔为不同规格的会议空间。无论是举行中小型活动或商务会议，都能满足客人不同的需求。       全日制万荟轩咖啡厅，空间设计充满时尚感，窗外万缕阳光透过高大的落地玻璃墙营造出置身于自然的亲临感，开放式厨房为宾客现场烹饪多种多样的国际与本地美食佳肴，打造不同凡响的就餐体验。       大堂酒廊舒适典雅，为宾客奉上芳香扑鼻的现磨咖啡、品种繁多的中西式香茗、各式特调的鸡尾酒和精致美味的甜品，是商务会面或享受独处悠闲时光的理想去处。       酒店员工宿舍距离酒店4公里左右，多条公交线路直达。4人间标准，独立卫浴、免费WIFI、共享健身房、宽敞会议休闲空间。周边生活设施配套齐全（大型商场、卖场、公园、医院，餐厅等等）。