• 五险一金
• 带薪年假
• 技能培训
• 包吃包住
• 管理规范
• 人性化管理
• 岗位晋升
• 领导好
• 节日礼物
• 员工生日礼物

People 
•Direct everyday activity, plan and assign work work ensuring you always have the right staffing numbers     •Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance   •Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively   •Recommend or initiate any HR elated actions where needed    •Drive a great working environment for teams to thrive - connect departments to create sense of one team    •Interact with outside contacts: guests, vendors, and other contacts as needed   •Develop and maintain great working relationships with key clients and outside contacts to increase revenue   •
Financial 
•Oversee night audit function and preparation of daily financial reports.   •Prepare and submit statistical, performance, and forecast analyses and reports as required.   •Maintain procedures for security of monies, credit and financial transactions, guest security, and inventory control  •Use company systems and processes to maximise revenue. Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk   •Hit all personal/team sales goals and maximise profitability   •Help prepare the departmental budget and financial plans including the hotel marketing plan
Guest Experience  
•Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance their experience   •Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients   •Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups and other key guests   •Lead marketing efforts to up sell guests on hotel services, offerings, and amenities  
•Ensure front office staff provides guests with prompt service, professional attention and personal recognition   •Ensure guests are greeted upon arrival and make time to interact effectively with guests. Respond appropriately to guest complaints, solicit feedback and build relationships that drive continuous improvements in guest satisfaction.    •Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies   •Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals   •Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs  
Responsible Business 
•Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high-profile exposure for the hotel  •Effectively communicate and market aspects of the hotel that are sustainable or “green” and use information to gain new business opportunities  •Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel.    •Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts.   •Work with advertising agencies, consulting firms, and vendors to maximise advertising investments and ensure ads represent brand identity  •Raise the awareness and reputation of your hotel and the brand locally – occasionally acting as hotel representative for media related enquiries  •Identify improvements to marketing activities and overall hotel sales performance and work with other departments   •Ad-hoc duties – unexpected moments when we have to pull together to get a task done   •Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met.   •Perform other duties as assigned. May also serve as manager on duty.  

       西安高新洲际酒店坐落在西安市西南部的高新区团结南路商圈，交通四通八达，可便捷抵达西安各个久负盛名的景区与潮流商业区。距离西安咸阳国际机场直线距离约25公里、西安火车站直线距离约10公里。与唐城墙遗址公园和大唐西市博物馆分别相距约1公里和3公里。      酒店建筑设计以“东方园林，唐风意蕴”为灵感，融汇中西现代美学，中式园林 “坐北朝南”和中轴对称布局，构筑出隐于闹市中的园林私邸谧境。顺沿着茂密松竹林道进入酒店，大堂天花板梁斗拱、柱廊和门扇再现古都大宅的气派与精美，营造出城市桃花源般的宅度假空间氛围。       西安高新洲际酒店将“深入洞悉”的品牌文化融于设计装饰细节和服务之中，从下榻酒店客房、到尝鲜风味美食，再到休闲、会议体验，为宾客打造多维感官之享，尽情探索古今西安风土人情。每一位工作人员皆乐于分享本土精彩资讯，漫步大都荟商业中心、世纪金花、T11时尚街区商业中心和西安创业咖啡街区，感受高新区不断涌出的新意；寻古唐城墙遗址公园、登高明城墙、探访历史博物馆、夜游大唐不夜城，一睹“十三朝古都”风采。晨起繁华，暮入盛唐，皆让宾客轻松看遍“长安”景，丰富“洲际人生”阅历。  招聘地址：西安市高新区团结南路11号中晶科技广场B座2层   招聘邮箱：lisa.zhang@icshaanxi.com  招聘热线：029-888123456   交通指引：地铁三号线延平门B出口,向西500米再向南500米即到    公交车: 218路;253路;260路;262路;高新5号线高新医院站下车