• 五险一金
• 带薪年假
• 技能培训
• 包吃包住
• 管理规范
• 人性化管理
• 岗位晋升
• 领导好
• 节日礼物
• 员工生日礼物

工作职责：
•	Monitors Housekeeping personnel to ensure guests receive prompt and courteous service
监督客房部工作人员，确保客人得到及时和礼貌的服务。
•	Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP’s receive special attention
监督客房部工作人员，确保客房，特别是优悦会会员、熟客和其它贵宾的客房得到特别重视。
•	Responsible for the cleanliness, orderliness, sanitary conditions and maintenance of all public area throughout the hotel under his / her jurisdiction.
指导并负责整个酒店的清洁卫生维修保养，并使PA工作井然有序的运行
•	Inspect daily all Executive Offices. Food and Beverage outlets / restaurants, conference rooms, banquet halls, public restrooms and toilets, back of the house offices, shopping arcade, lobby and other areas of responsibility.  
每日对餐厅、大堂、会议室、宴会厅、客用卫生间后区办公室、更衣室等区域的清洁情况，更衣室进行检查。
•	Orient and train new employees. Conduct continuous training and retraining n and on－the –job training to subordinates according to approved systems and procedures.
培训新员工，并按酒店操作程序对新员工进行在岗培训和其他形式的再培训。
•	Train staff on proper handing and use of equipment and cleaning supplies.
培训员工正确使用清洁剂和正确使用机器设备。                                                          
•	Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required
定期对所有客房区域进行视察，以确保家具、设施和设备按要求得到良好的清洁、修缮、保养和更换和整修。
•	Remind all PA cleaners daily to practice safe work habits.
督促并提醒所有PA员工安全工作。
•	Record monthly, quarter, general cleaning schedules including carpet shampoo. 
按照月度、季度、年度日常对清洁计划进行分类登记包括清洁地毯。
•	Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary
对所有直属下级的仪容仪表、守纪情况和工作效率进行评估。如有必要，可直接采取纠正措施。
•	Follows up on progress of agenda items covered in regular meetings
对日常会议上讨论的议程事项的进展程度进行跟进。
•	Ensures Housekeeping personnel are familiar with in house facilities for the purpose of assisting guests
确保客房部工作人员熟悉酒店的各项内部设施，可以向客人提供各种协助。
•	Maintains a steady flow of communication to the Executive Housekeeper on all matters affecting the Housekeeping Department
坚持就影响客房部工作的各种问题向行政管家进行汇报 。
•	Supervises outside contractors to ensure contractual compliance
对外来承包商进行监督，以确保合同合规。
•	Works with the Executive Housekeeper on routine cleaning programs including spring cleans, etc 
与行政管家一起管理例行清扫活动，包括春季大清扫等。
•	Closely monitor progress and maintenance work orders    
密切关注维修进展状况。
•	Ensure all public area staff aware of hotel emergency, safety and pest control procedures.                               
确保所有PA员工熟知酒店的各种紧急应对措施，和安全工作措施包括虫害控制的程序。

任职资格：
.Required Skills –
技能要求 
•	Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
•	拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
•	Good writing skills
•	具有良好写作技能
•	Proficient in the use of Microsoft Office 
•	熟练使用微软办公软件
•	Problem solving, reasoning, motivating, organizational and training abilities
•	具有解决问题，推理，号召，组织和培训能力
•	Strong Leadership skills in managing teams
•	在管理队伍中有很强的领导技能

Qualifications –
学历
•	Diploma in Hotel Administration, Hotel Management or equivalent
•	具有酒店行政管理，酒店管理或相关的大专学历。

Experience –
经验
•	3 years housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience.  
•	最好拥有在相似规模酒店3年客房工作经验，包括的管理经验。
•	Type and level of experience required may vary slightly based on size and complexity of operation

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