• 五险一金
• 节日礼物
• 带薪年假
• 岗位晋升
• 管理规范
• 领导好
• 帅哥多
• 美女多
• 员工生日礼物
• 包吃包住

主要职责
Main Duties
 
 
行政
Administration
 
§   始终提供礼貌和专业的服务。
Provides a courteous and professional service at all times.
§   确保适时为酒店其他部门的内部客人提供优质服务。
Ensures that associates also provide excellent service to internal customers in other departments as appropriate.
§   礼貌而高效的处理客人和员工询问，对不能立即解决的投诉和问题进行汇报，并及时回馈和跟进，确保问题得到圆满解决。
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
§   与客人和同事保持基于良好工作关系的接触。
Maintains positive guest and colleague interactions with good working relationships.
 
 
营运
Operational
 
§   有效的协调组织厨房内部工作，使生产力水平最大化。
Organises and sets up the assigned section of the Food and Beverage Kitchen as efficiently as possible to increase speed and maximise productivity.
§   确保所有菜肴的持续准备并符合菜谱标准。
Ensures that all dishes from that section are prepared consistently and according to standard recipes.
§   协助厨师长和副厨师长确保充分落实酒店政策和程序及基本标准。
Assists the Sous Chef and Chef de Cuisine in ensuring that all culinary standards in that section comply with company and Hotel Policies and Procedures and Minimum Standards.
§   监督食品准备和烹制的过程防止浪费。
Monitors food and operating costs and controls these by reducing waste.
§   对员工进行必要的培训，以便员工更好的完成工作。
Trains the culinary associates in that section of kitchen in the skills necessary for them to perform their function.
§   在必要时或厨师长/副厨师长要求时，在厨房协助工作。
Works in any sections of kitchen when necessary or as requested by the Sous Chef or Chef de Cuisine.
§   确保厨房卫生符合卫生部门和酒店的标准。
Ensures the sanitation standards for kitchen are being met.
§   了解厨房各部门的工作，以便灵活的为员工安排工作。
Be familiar with all sections of the kitchen to facilitate the flexible use of associates.
§   确保厨房内各种设备的良好维护。
Ensures that operating and kitchen equipment is maintained to a good standard with minimum breakage.
 
 
人事
Personnel
 
§   协助监督厨房内所有员工的出勤和个人形象，确保员工根据酒店和部门仪容仪表标准，穿着正确的制服并保持高标准的个人形象和仪容仪表。
Assists to oversee the punctuality and appearance of all Kitchen associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.
§   协助员工的培训，确保员工掌握必要的工作技能，使员工生产力水平最大化。
Assists in the training of the associates ensuring that they have the necessary skills to perform their duties with the maximum efficiency.
§   监督员工的工作，确保员工工作按照部门营运手册的标准，遵循正确的标准和服务方式。
Supervises the associates within the department, ensuring that the correct standards and methods of service are maintained as stated in the Departmental Operations Manual.
§   通过适当的培训、指导和/或监督，发展员工技能和工作效率。
Develops the skills and effectiveness of all Kitchen associates through the appropriate training, coaching, and/or mentoring.
§   支持酒店以人为本的管理哲学，展示并加强凯悦价值观和文化特性。
Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.
§   确保员工完全理解酒店的规章制度并遵照执行。
Ensures that associates have a complete understanding of and adhere to associate rules and regulations.
§   确保所有员工遵守酒店、公司和当地关于防火、卫生、健康和安全的制度。
Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
 
 
其他
Other Duties
 
§  熟悉并严格遵守员工手册中的规章制度，及酒店关于防火、卫生、健康和安全的制度。
Understands and strictly adheres to Rules and Regulations established in the Associate Handbook and the Hotel’s policies concerning fire, hygiene and health and safety.
 
§  确保高标准的个人形象和仪容仪表。
Ensures high standards of personal presentation and grooming.
§  根据酒店、行业和公司的指引，回应需求、改变，执行任何合理的任务及额外职责。
Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.
§  按要求出席所有培训和会议。
Attends training sessions and meetings as and when required.
§  执行合理的额外任务和职责。
Carries out any other reasonable duties and responsibilities as assigned.
 

凯悦酒店集团的理念我们怀着喜悦的心情迎接八方来客，本着以人为本、以心换心的态度真诚待客，只为让您的旅程与众不同。我们全心全意关怀踏入酒店大门的每一个人，让他们能够达到自己的最佳状态。凯悦旗下的品牌各有千秋、各具特色，但我们所有的酒店都是以真诚的关怀服务宾客。这让我们在酒店行业独树一帜、尽显优势，朝实现理想迈进一大步——在我们进驻的所有市场上成为顾客的首选品牌。 我们的信念我们关爱每一个人，让他们尽善尽美显真我。关爱源于真诚的同理心和人际关系。我们通过真诚地看待他人并将其作为独特个体来加以了解从而做到关爱他人，正因如此，我们才可以量身定制并提供个性化的体验。我们时时秉持以人为本的宗旨对待员工、客人、业主、运营商、社区成员和股东。“尽善尽美显真我”就是每时每刻都要忠于自我，做最真实的自己——专注心神、充实自我，随时准备直面外界的挑战。 酒店介绍苏州柏悦酒店是由金螳螂企业（集团）有限公司与凯悦酒店集团强强联合打造的顶级奢华国际品牌酒店。酒店坐落于苏州美丽的金鸡湖畔，其设计构想是打造一座湖畔豪宅，它的“主人”则设定为一位游历四方、独具慧眼的庄园主。这座建筑以优美细腻的现代之笔精妙演绎了传统苏式宅邸的形神，将古典建筑的美感、精巧绝伦的工艺、苏州城的雅韵与现代舒适奢华完美相融。由全球首屈一指的酒店设计公司赫希贝德纳联合设计顾问公司（HBA）完成室内设计，由打造了华盛顿特区世界银行总部、纽约现代艺术博物馆（MoMA）扩建项目以及上海环球金融中心的美国KPF建筑事务所（Kohn Pedersen Fox）担纲外部建筑设计。柏悦 - Park Hyatt, 是凯悦旗下极致尊贵的精品型酒店，提供全面个人化服务和与众不同的私人氛围。柏悦针对追求高品位和奢华享受的客户，其设计典雅，装修有格调，给客户体验提供前所未有的现代豪华。在全球的柏悦酒店当中，没有两家柏悦酒店是一样的!每家酒店各自拥有其独特的外表及魅力，每家酒店均以制造难忘的体验为目标。而在苏州，随着柏悦酒店的到来，相信也会给苏城带来独一无二的奢华，苏州柏悦将用含蓄、现代却不失地方特色的风格，呼应这座拥有厚重历史和文化底蕴的城市。 我们热诚地欢迎各界酒店精英加入苏州柏悦酒店，积极向上并充满热忱的凯悦团队在苏州等您。这会是一个全方位、高品质的学习成长平台，让我们迎接您的到来，见证您的成长！ 欢迎登录凯悦酒店集团招聘网站http://hyatt.jobs，建立个人帐户以获悉更多职位信息。