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- 服务邮箱:service@veryeast.com
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INANCIAL RETURNS
•Validate the potential of assigned accounts and create account plans as per the IHG hotel Business Development standard operating procedures
•Grow assigned accounts so to meet fixed goals and maximise profitability
•Gather information on current and prospective clients / contacts to generate incremental business
•Maintain effective control of sales expenses
PEOPLE
•Use both account interactions and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures
•Provide feedback to management on changing market conditions, including competition and market trends
•Involve the Business Development Manager where appropriate on sales calls and sales meetings
•Communicate to his/her superior any issues encountered and other relevant information
•Attend and participate in training sessions, daily briefings and other meetings as required
•Where applicable, supervise, guide and train Business Development Coordinators in carrying out their responsibilities
GUEST EXPERIENCE
•Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff
•Conduct client meetings as well as planning and coordinating site introduction tours and inspections
•Handle and manage clients’ queries or issues
•Be proactive and responsible for the follow up of new sales leads to enhance guest experience
•Develop and maintain contact with business generators (MICE Planner; travel agents; etc.)
RESPONSIBLE BUSINESS
•Ensure accurate and timely updating of an accurate record of all relevant activities in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes
•Update Account and Contact profiles, attach Account plans, ensure ‘live’ information for action
•Develop awareness and reputation of the hotel and the brand in the local community.
egree or Diploma in Marketing, Business or Hospitality Management desired, and a minimum of one year of relevant Sales experience in Hospitality or a related service industry.
Expected to possess the following skills:
•In-depth knowledge of sales principles and techniques
•Effective communication and negotiation skills
•Strong knowledge of hotel products, rates and marketing programmes
•Excellent PC skills (including MS Office)
•Ability to develop strong relationships with customers and other stakeholders
苏州太湖假日酒店和智选假日酒店位于太湖度假区东入口文旅商业圈,由苏州吴中文化旅游发展集团有限公司倾力打造,也是洲际酒店集团旗下品牌首次入驻吴中。酒店依托太湖游客中心,南濒太湖,北与苏州绕城高速、南环西延、地铁5号线无缝对接,地理位置优势显著。酒店拥有不同规格的中小型会议室、多功能厅和宴会厅,提供各种会议及宴会服务。在这里,秀丽的太湖之色,尽收眼底。在这里,清新现代的酒店环境,让您能寻求到舒适轻松的感受。两家酒店共有440间客房,精致便捷的客房设施,带您体验物有所值的商务度假新乐趣。在这里,我们始终体贴入微,让您的旅行真实难忘。假日酒店还为儿童提供免费的餐饮和住宿,让您的家庭不错过每一个假日,尽享欢乐和童趣。