• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 包吃包住
• 人性化管理
• 员工生日礼物
• 酒店员工价

1. 了解所有房价、特别促销 
Keep up to date on all room rates, special offers and promotions.
2.  保证所有残疾和特别需求的客人被充分照料能 .
Ensures that the disabled and special need guests are adequately provided for.
3. 保证投诉和要求被合理处理以超越客人期待 
Ensures complaints and requests are handled with the aim of exceeding guests expectations.  
4. 保证充分了解酒店知识以向客人介绍产品和服务.
Ensure a high level of product knowledge is maintained in order to explain services and facilities to clients are required.
5. 了解当地设施和服务 
Develop an awareness of local services and facilities.
6. 确定可以增加销售利润和预计客人需求的的机会 
Identify opportunities for value added services to increased sales profitability and anticipate client needs
7. 保证每个客人给于足够关注，电话礼仪和服务符合酒店形象标准 
Ensure every customer is top priority and that the telephone courtesy and service extended is consistently with the image of the hotel.
8. 保证每天处理所有回复 
Endeavour to process all the correspondence on a daily basis.
9. 保证所有预订根据当天价格进行 
Ensure that all the reservations are made within the guidelines of daily status.
10. 保证客人评论合理记录并采取合理行动 
Ensure guest comments are recorded in guest history and acted on when appropriate.
11. 积极推动团队工作氛围，关爱客人和员工 
Actively promote a work environment, which cares for guests and our associates alike.
12.完成每日报 
Produce daily report
13. 保守饭店机密 
Guard hotel secrets
14. 在上级指导下执行其它任务
Carry out other tasks as directed by your supervisors

-关于无锡雪浪宋品酒店-无锡雪浪宋品酒店由77套别墅客房组成、以温润灵动的江南水乡为背景，以厚重的吴文化为底蕴，江南诗性文化为主题。雪浪宋品酒店景观以“禅心水镜”为主题，构成酒店十景图。餐饮区集亭、台、楼、阁于一体，、飘逸灵动；客房区营造了乌蓬摇橹、水巷游河的特色水上入住体验，构筑了江南的诗意生活。 -关于无锡融创施柏阁酒店-无锡融创施柏阁酒店拥有298间客房与套房，其建筑风格表现了江南徽派传统建筑亮洁优雅的气质特点，同时融入了官式宫廷建筑结构的富态端庄之美。为商务旅行及休闲度假宾客提供品质出众、高效舒适的国际化服务，并予以每一位宾客安心入住体验。