• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 包吃包住
• 人性化管理
• 员工生日礼物
• 酒店员工价

监督部门工作标准和程序手册中列出的各项规范的贯彻执行。
Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
遵守开始营业和结束营业的程序。
Adhere to opening and closing procedures
遵守规定的结账程序。
Adhere to bill paying procedures 
有效的进行交接班说明会，确保所有员工了解重要客人，特殊活动，每日特价，重点是推销某些产品等。
Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
亲自迎送80%以上的客人。
Personally meet and farewell a minimum of 80% of your customers
激励在岗员工为客人提供卓越的服务。
Encourage and motivate staff to provide optimum service during all shifts
特别活动的概念管理工作。
Manage special event concepts
善于预测市场的变化情况，并在必要时审评运营工作。
Anticipate market changes and review operations when necessary
对竞争对手进行分析。
Conduct competitor analysis
创造良好的公众宣传机会。
Create positive publicity opportunities
管理顾客数据库并有效的加以使用。
Manage customer database and utilize effectively
推销酒店的设施。
Up-sell property facilities
进行预测工作。
Forecasting 
有效的控制存货。
Stock control
通过销售点销售系统分析餐饮统计数据。
Analyze food and beverage statistics through point of sale system
和上级领导一起进行人力规划和管理需求。
Works with Superior on manpower planning and management needs
和上级领导一起编制和管理部门预算。
Works with Superior in the preparation and management of the Department’s budget
餐厅营业收入目标
Restaurant Revenue Target
专业的处理客人的投诉。
Handle guests complaints professionally
充分了解酒店政策和程序，确保在酒店指导方针内安全的实施和传达
Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
知道所负职责，遵守职业道德，了解并遵守有关于职业健康和安全的法律和政策
Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
熟悉财产安全，急救，和火灾等急救状况的处理程序，会安全地操作相关设备
Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
 能及时阻止和通报潜在的危险并通知保安部
Initiate action to correct a hazardous situation and notify supervisors of Security Department potential dangers
根据酒店要求，安全事件及意外事故的记录在案
Log security incidents and accidents in accordance with hotel requirements
熟知各部门的安全制度并严格执行
Well know the safety regulations of all departments and strictly carry out it .
确保饭店经营所需资金、物品安全，不流失、不受侵害；
Be responsible of fund and goods safety for hotel operation and eliminate the payment loss.
采用一切可行的技防物防手段，加强安全防范；
Improve safety and take the measures of guarding conducted by technology and combinations
保证在酒店的人员人身，财产的安全
Ensure the safety of personnel and property in hotel
防止发生危害国家安全和利益的非法集会、展览等政治事件；
Prevent from allowing gathering, meeting and exhibitions which are deemed dangerous to nation, illegal, or in conflict of national interest 
防止发生经济合同诈骗，给企业造成损失；
Prevent financial loss of hotel from business crime and fraud
在策划大型销售活动中，要及时与保卫部沟通，制定安全方案；
Keep in touch with Security Department when major sales activity happens and make contingency plan
做好安全保密工作，保管好饭店客户档案，防止企业机密的泄漏；
Ensure confidentiality of all hotel related business documents and clients details 
了解、掌握各种安全、危机应急预案，一旦发生问题，负责按照危机应急预案执行。
Understands and follows the guidelines of safety, Crisis Management and Emergency Management when problems arise.
完成公司领导交办的其他工作
To follow up other tasks which assigned by superior

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