Co-ordinate daily operations of the banquet floor to maximize profit and guest satisfaction
协调宴会楼层的日常运营从而实现利润和宾客满意度最大化
Ensure the collection of all payments from all banquet functions, by following the standard payment processing procedures established by the hotel
通过执行酒店制定的标准收款流程确保所有宴会款项的到位
Up-sell banquet items such as menu/ beverage options to maximize revenue
鼓励员工 推销宴会厅菜单/酒单上的产品从而实现利润最大化
Monitor costing of banquet supplies, labour, food and beverage
监督宴会的供应、劳动力和食物酒水的成本
Minimize cost wherever possible without compromising on quality
在保证质量的同时尽量使成本最小化
Review Engagement and Pulse Reports and form action plans to address issues reflected in the staff survey
浏览员工满意度报告并制定行动计划,以解决反映在员工调查的中的问题
Complete annual and mid year performance reviews for staff accordingly
完成年度和半年度员工绩效评估
Ensure completeness and accuracy of contracts, abiding to standard procedures of the department; make revisions as necessary
确保合同的完整性和准确性,遵守部门标准流程,适时作出修改
Effectively manage and utilize customer database in line with the Hotel’s Food and Beverage Loyalty and VIP programs
结合酒店餐饮部宾客忠诚度和贵宾计划来有效管理及利用宾客数据库
Manage rooming list
管理分房名单
Acquire new accounts and maintain professional and positive relationship with all clients, meeting planners, visitor bureau, travel agents, airlines, etc.
开发新客户并与所有客户、宴会或会议策划者、访问者/会议旅游局、航空公司维持良好的业务往来 关系
Achieve high standards of service and satisfaction by closely controlling quality and monitoring consistency of the assigned tasks completed by staff
通过严格监控员工的服务质量和完成任务的一致性确保达到高标准的服务和宾客满意度
Coordinate with the Housekeeping Department to arrange regular and Spring cleaning of banquet areas
与客房部协调定期安排宴会区域大扫除
Communicate with the Sales team, IHG Reservation offices and regional sales and marketing department regularly to coordinate business
和销售团队,洲际酒店集团预订部门和区域市场营销部门定期沟通协调事宜
Conduct site visits to gain knowledge of competitors’ products and services
进行实地调查从而了解竞争对手的产品和服务
Pay particular attention to all last minute requests and assure that they are accommodated
特别注意宾客的紧急要求并确保其要求得到满足
Attend all Banquet Department Meetings, F&B weekly department meetings and daily morning briefings
参加宴会部门会议,餐饮部周会和每日晨会
Lead and direct all staff in a positive manner so as to create a desirable work environment
引领和指导员工拥有积极的工作态度从而创造和谐的工作环境
Motivate all personnel to ensure that all staff carry out their duties to the best of their ability
激励所有员工从而确保他们在执行任务时全力以赴
Train and guide staff in skill training programs
在技巧培训项目上培训并指导员工
Conduct monthly communication meetings with staff and Banquet Sales Manager
和部门员工以及宴会销售经理一起召开每月沟通例会
Communicate with the kitchen and executive chef, with regards to the set up requirements of all buffets
, and service of all western and Chinese banquets
与厨房和行政主厨就自助餐布局和所有中西餐宴会服务及时正确沟通
Ensure inventory is maintained in clean and good condition and is properly stored at all times
确保所有库存保持干净并处于良好状态,始终存储得当
Pass on any changes in details of function such as timing, number of attendees or any other last minute requests to the kitchen and other related departments
就会议时间,参会人数或其他任何临时需求与厨房和其他相关部门及时沟通
Coordinate with Food & Beverage Manager and the Executive Chef in preparation of banquet menus, beverage and wine lists
协助餐饮经理和行政主厨准备宴会菜单,酒水单
Coordinate with Purchasing Manager for special purchasing requirements
与采购部经理协调特殊采购需求
Review “Heartbeat” reports and form action plans to address issues reflected in the guest survey
审阅“心语”报告并制定行动计划从而改善报告中所反映出的问题
Greet function organizers or/and Host of the Function on arrival, introduce yourself as the point of contact for their event; discuss such matters as final objectives, timing, and seeing to any special requests or changes that may occur
宴会组织者/宴会主持到达会场时,问候并向其介绍自己为会场联系人;与其沟通定夺宴会时间、最 终目标等细节,并留意会出现的任何特殊需求或突发变化
Go over any special requests with function organizers or/and Host of the Function to make sure all requests are understood and accommodated
和宴会组织者或宴会主持重复确认任何特殊要求以确认所有需求被理解并得到妥善安排
Ensure all food and drinks are prepared and served in a safe and sanitary manner in line with the IHG Food Safety Management System
确保所有食品和饮料准备、服务的方式,都安全卫生并符合洲际集团的食品安全管理系统的标准
Ensure compliance with Hotel’s Risk Management Policy
确保遵守酒店的风险管理政策
Ensure compliance with Hotel’s Environmental Policy
确保遵守酒店的环境政策
Take part in required events that support the local community
参加并支持当地的社区活动
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
南京翠屏新港假日酒店是由翠屏国际控股有限公司投资兴建、由洲际酒店集团管理。酒店坐落于南京市经济技术开发区新港大道88号,拥有312间豪华舒适的客房及套房,房间内均配有液晶电视、卫星频道、写字台和按人体工程学设计的座椅,以及高速互联网接口。酒店一共设有可灵活分隔的7间会议室,包括1000平方米层的无柱大宴会厅,300平方米的多功能厅及其他多功能会议室。汇集本地特色和东西方美食的餐厅及酒廊,现代化的健身中心,提供给宾客与众不同的极致体验和享受,是商旅出行及休闲度假的绝佳选择。为了让即将加入团队的您能安心、放心和专心地工作,酒店已为您准备了极具竞争力的薪酬和福利计划、五险一金、丰富多彩的员工活动、优先的晋升体系、明确的职业规划、丰富的在线学习及全面的培训、温馨舒适且网络覆盖的员工宿舍、洲际集团内部调动机制。此外,由于您的职业生涯将与您自身一样独一无二,我们将根据您的需求有针对性地提供各种支持,为您的入职缔造一个良好的开端,让您融入团队并获得成长的空间。何不选择加入我们,在工作中尽炫自我!