岗位职责
1、执行餐厅经理及主管的工作指令,并向其报告工作。
2、坚持让客人完全满意的服务宗旨,带领员工按意式菜品服务程序和质量要求做好接待服务。
3、负责餐厅物料用品的领用、发放及耗损的记帐报帐工作。
4、带领全体员工做好意大利餐厅服务工作。
5、记录宾客意见反馈及投诉,定时向餐厅经理及主管汇报。
6、了解意式菜品品种及简单制作方式。
7、做好班组交接工作,并做好记录。
8、了解各国风俗习惯及生活忌讳。
9、每日检查意大利餐厅的卫生及摆台状况。
10、关心全体员工生活,抓好班组文明建设。
岗位要求
1、具有1年以上外资奢华品牌酒店餐饮服务工作经验;
2、思维敏捷,能够独立完成上级交待的工作,适应倒班工作模式、抗压性强;
3、大专以上学历,具有有一定的英文听说基础。
About Mandarin Oriental Qianmen, BeijingMandarin Oriental Qianmen, Beijing is located within the Qianmen EastHutong Quarter where the protected local treasures and emerging trends areintertwined here. Hutongs date back to the 13th century and comprisetraditional courtyard houses connected by narrow lanes and alleyways. Thearchitectural style of the Beijing courtyard is unique to the hutongs of thecapital city. The hotel will be dispersed throughout the Qianmen East HutongQuarter alongside privately owned traditional residences, retail outlets,restaurants, bars and cultural venues. Mandarin Oriental Qianmen, Beijing will provide spacious and luxuriouslandscaped courtyard rooms where guests will experience the charm of thistraditional Beijing way of life within the labyrinth of alleys and lanes in oneof the city’s oldest quarters.The hotel will also feature a variety ofdining venues within the hutong courtyards, including an Italian Bistro with aroof-top terrace, a Chinese restaurant and a Hutong bar. The project will also havemulti-purpose function rooms.A Spa at Mandarin Oriental willprovide holistic rejuvenation and relaxation in a serene setting. Additionalleisure facilities will also include a well-equipped fitness centre.Mandarin Oriental Qianmen, Beijing is within easy walking distance of Beijing’s major touristattractions including Tiananmen Square, the Forbidden City and the Temple ofHeaven. The hotel is being developed by Beijing Tianjie Group Company Limited.